This has been my go to store for my cannabis needs ! Over the last 6 months they have had issues…read morekeeping products in stock ! 7 weeks ago I had rotator cuff surgery and I've used INDICA based products to ween off of opioids ! EVERY SINGLE product I've used has been out at the store! To make things worse other local stores have the same products in stock ! I've discussed this with the store mgr and wrote a letter to corporate, store mgr was understanding BUT I've heard nothing from corporate after sending a complaint via the website (only way to reach MGT ) and it's crickets ! The Industry/company wants to be like a pharmacy but if I went into my local RX store to pick up my medicine and was told that I need to go elsewhere I would continue my path PERMANENTLY!

Its been 10 days since I left my msg for MIKE on their website , Crickets. Its been 12 days since I…read moretalked to the MGR about the lack of product. No change, today I checked the website to order product for pickup , nothing I use was in stock AGAIN, looked at the other local dispensary EVERY ONE I WANTED IN STOCK. It seems to me that they dont care about our needs or they are looking to become the TEMU of the CANNABIS industry! Why pay for things you dont want or like !!!

From the moment I walked in I was greeted by two amazing people. Vince and Kallies…read more They both were so nice and welcoming. I hope I can see them again on my next visit. Ly was also great. She informed me edibles and the different affects of the cbd/thc. She has extensive knowledge on this topic and anything else I asked her. I've been meaning to leave a special review for Alex. This is the nicest person I've had the pleasure of meeting at Curaleaf and other dispensaries. He was patient, friendly, and overall had a really cool vibe to him. I was happy to see him there again when I came in the next time. Overall great people. I appreciate these guys.

Everything from start to finish. The people who run this place are so welcoming. The prices are…read moreset. But everything was in stock

Good discounts, cute Speakeasy feel, nice customer service and an easy order electronic computer…read morescreen. It can be intimidating going into a Dispensary but they are all so nice and make you feel at ease: the woman greeting customers explained how everything worked so it wasn't overwhelming. Easy parking, I went when early in the morning on a Saturday and there was only one other person shopping.

This message is regarding an order for Phillip G, a purchase of Legacy Blang Bleow 14g shake was…read morereserved and beforehand we spoke to Amy on the phone about the pricing for a new customer. We asked 4 different times on if the new customer discount will be applied before the 30% off or after, she did not understand so when I asked what will the price be at checkout she quoted $53. When Phillip arrived they quoted him at $69, when he couldn't figure out why he was misquoted, Ms Jackson & the front lady told me that the price it is what it is, even though i explained Phillip was misquoted they said that's not their fault & that she works at the dispensary so she knows what she is talking about. The front door lady was rude saying she would get me banned because I wanted a manager. Once I waited for the manager he told me to wait, while I was waiting the security woman lied and said that it's against the law to stand by the front door if I wasn't buying anything even though the manager told me to wait. The two ladies continued to insult me by saying maybe if you had more money this would've never happened. I continue to explain the purchase wasn't mine and it was my cousins first time. I shop here on the regular and I've never been treated this way. After speaking to Nick in person & sending him this on 08/18/25 he did not apologize after acknowledging he read my email & he stated what did I want him to do about it, I was a regular here and after this I won't be coming back!!! After sending a email to Hunter to the email that Nick provided to escalate my complaint he gave me an invalid email to send my concerns. Management was disgusting and showed no empathy toward my complaints with his staff. Mint Dispensary in Willowbrook has better deals & a more reliable caring staff

Todays experience at Zenleaf was amazing. TIARA helped me out as my super friendly order filler and…read morecashier. She was extremely helpful and personable! Michelle, I think was her name, cleared up a minor miscommunication that was MY fault, NOT the stores, and gave me a coupon for my next visit. Even the security guy and lady standing at the front were super nice and GENUINELY personable! It's very rare you get that kind of super friendly vibe from everyone but the Naperville location is ON POINT!!! THANKS GUYS!!! -Jessica B​

Jess, Nina, Jasper rock customer service making this dispensary truly the best. The only 1 for me.read more

James is lovely! Knowledgeable and great energy!a great smile throughout the entire experience.read more

They got trees on deck, and Tatiana's customer service? Always hittin' professional, warm, and on…read morepoint every time. I respect good service and love a quality tree, and they deliver both. Pull up, swing through, check 'em out... Bet they gon' get you right, no doubt.

Also EDIT: Aubriana…read more(yes, with 1 "N") was soooooo nice and helpful! She truly listened to my needs while giving personal and professional feedback. Everyone I've met there is so friendly and seems to love their job so they're doing something right! Aubriana's suggestions were on point! Love this place and its whole vibe!

Larry was knowledgeable and sweet! Gave me awesome recommendations and was such a joy. Thank you so…read moremuch Larry

Dutchess is like the upper echelon of the cannabis world! You order your items through a kiosk…read morewhich will text you when your order is ready. Only takes like literally 2-3 mins for your order to be ready. I've been to Duchess a few times, but have yet to write a full review. First of all the place is beautiful! Nothing like any dispensary I have ever been to! They were very intentional about the decor. It gives cute bookstore vibes. When you come in you have to show your ID in order to get in NO exceptions!!! Once you show your ID you are allowed to enter! It's decorated so intentionally. It's so cute!!! Great quality cannabis products!!!! Great deals! Everyone is very nice! Darrow was at the door when I first came in! He has a genuine smile, scanned my mom and I ID and let us in. Then we went to the kiosk and we were greeted by Tanesha. She was very nice and informative. Great customer service! She helped me look up my purchasing history! She also offered me some free gummy samples!! I wanted to take pictures so she introduced me to the manager Tom!!! Nice guy. Very pleasant as well!! On my way out there was Julian at the door. Who have seen in here before! He always very cool and helpful. Just all around great customer service here! Great high quality products! This business is woman owned! Please if you are in the area or not take the drive. You won't be disappointed. Cash and card is accepted!!!! If you use your card there is a $3 service fee! They also have an ATM here.

Opened April 2025…read more Love the decor at Duchess Cannabis... great vibe. Great Staff... Thank You for All of Your Help and Time.

Service is spot on and Ashley who assisted is an excellent addition to the team and she understands…read morethe needs of the customer.

It just opened this year, but I'm on track to spend probably 4k dollars here this year. Honestly;…read moreit feels like I've gotten more than my monies worth out of it. The staff is always helpful, very nice, very friendly. I'm kind of a curmudgeonly Shrek by nature, but almost every time I find myself engaging with whoever's helping me. Sign of a good team and good hiring; so that's appreciated. The first couple of times I went the persons helping me always commented on how "good" everything I got was; which seemed standard selling hype to me; but then they mentioned the THCv in an item I had bought. I had bought it for that reason but didn't say that. I had sort of assumed they mindlessly said "this is good" to everything - working in sales that's what you do! Nope, this person knew what I was getting; and it's been the same with every person since. The deals are almost always good. There are downtimes where they may not have the best deal on something; but for every 5 trips here I may have to go somewhere else once. It's been nice having a dispensary where it feels like I'm able to take advantage of their reward program; and that's based on the selection too which is massive. I almost always order ahead; but they've always been amenable if I've needed or wanted to make a change or addition. I'm a power buyer and a power user, I consume way too much for my own good most likely; and I am also very interested in saving as much money as possible. That's possible here, and it's nice. For the price? The variety? The service? 420/10.

Had an absolutely amazing experience there today. Everyone was friendly and very helpful. Wish I…read morehad the name of the guy who rang me up... I'd give him 10+ rating (receipt says Wellness Advisor: 44313)! Definitely worth the drive!!! I'll be back!

Keonna was very professional and very understanding when there was a misunderstanding. She was…read morequick to resolve the situation and very polite.

I love coming to the smoke shop so much! I've been coming here for over six years and I have never…read morereceived such great customer service! ... They always provide the best quality items with the best prices you can't beat! On top of everything they are always open when you need them! Thanks for your service and the great effort you have put into your store! I would definitely recommend just stopping by and checking it out you won't regret it! Faraz thanks for always recommending things and make items available when needed! These guys got me hooked on Randy's Black Label Glass Cleaner too I would definitely check that out for your bowls and pipes and bongs!!! Gives it a brand new fresh look and no yucky sticky dabs or whatever just a fresh start and it's good to clean your pieces so let's practice some good hygiene

I tried getting a new cart from them after I told them it stopped hitting and wouldn't even charge…read moreand the owner said if you don't bring it back in 24 hours we can't do anything that's such bullshit. I bought a vape from there and the same day it stopped working. They sell shitty devices and don't give people their money back. Terrible place