I dont really shop here... but I DO need printer ink. I can just think of a million other ways to spend $60. However.. I love Amazon and am a very regular customer. In 2 years I've maybe returned 2 items. This Staples is the return centre for Amazon. So quick and easy, in and out. The same Clerk has helped me out x 2 now and she's great. Lots of parking. Never busy when I go. I love the odd clearance area and the seasonal things they can sometimes have at Xmas. I'm a fan but I mainly come for the Amazon reason. read more

Staples - In and out, super quick for damn printer ink. Thx for being pup friendly! - Office Equipment Near Me - Kanata, Ontario

The in-store printing service was excellent, and the staff were very helpful. However, the online system I tried to use before I went to the store had two major problems: (1) all the files I uploaded had to be re-uploaded to a different website at the store, and (2) the online system only accepts credit cards from Canadian residents (I have a Canadian bank account, and own a condo in Canada, but my billing address is in the US, so the Staples website would not accept my credit card) -- and they did not disclose this until after I had spent a couple of hours uploading my files and fine-tuning the print options so the costs were reasonable. Sigh! read more

I was at Staples MarketPlace and regretted the quality of service rendered. Yet you have 4 to 5 people around but still couldn't provide any meaningful assistance/solution except to provide you with a template card of what needs to be done. Then, why are not robots installed so that I would understand that the days of genuine human interaction to problem solving is gone? I wanted to print from my USB and none of the 5 printers could do that. I was told it happens occasionally especially when you are printing a govt form. But I printed the same form on Friday the 28th of March 2025 without issues. I understand that there could be occasional issues with systems. But for Staples for not provide a genuine solution after spending over an hour including waiting 15 minutes after closing is novel to me. I am still surprised that 5 team members were present but none could offer any real solution. This is an interesting case study as it buttresses the position of many company CEOs wanting to have as many AI-oriented customers services in lieu of human interaction. This position is increasingly gravitated because the supposedly human interaction is defeating its purpose. However, I am not in support of the CEOs position but my recent experience at Staples and from many other service providers leave more to be desired. Simply put, some team members that are saddled with providing services should make the customers experience more positive so that their services could be desirable and satisfying. If no one comes to Staples Centre, there would less or no jobs to pay bill and fulfil other personal goals.. Let's do better! I do not shy from reviews and once a myriad of positive experiences are at my disposal, definitely, another review will be dropped. What a $3 loss! Experiences are highly personal and the aforestated is mine, for now! read more

The good news Our colour printer required ink cartridges Tracked them down to Staples Had to order on line but no problem. Item to be picked up in two hours Do not come now. You will receive email shortly. Received email. Proceeded to store Cartridges brought to car. Bad news The waiting process was painful. After three hours anticipating instructions we headed to the parking lot. Eight or more vehicles awaiting products All vehicles left. Store closed. Email sent following day. Oops Courtesy would suggest a note to inform that due to store closing the order would be filled next day. Oh well Presumably the customer should be aware Maybe next time? read more

3 1/2 stars., if only I could! It's big and bright in here; the staff is helpful and knowledgeable. They offer a variety of service such as printing business cards, computers and inks, office furniture, as well as the standards like school supplies, pens and paper, daily planners and so on. The service I've had here has been good / ok. I go here because it's close to home. But between you and me, I really miss Grand and Toy! Don't ask me why... a stationery shop is ... well, they sell paper! But I can usually get what I need, here. read more

I bought a backpack for my son and in less that one month was broken. I take it there and they said that when I buy something from them , I need to buy an insurance plan for replacement. Because they are not guilty for the quality. Very bad experience. I don't recommended at all. You can lose your money because they don't guaranty the quality about the products that they sale. Be careful, better to buy in a business that they are responsible for the quality they sale, like Costco or Walmart or others business, this way you don't lose money. read more

Bought a Lexar 32G USB drive on Sunday to use on our vacation starting Wednesday. Darn thing would not format, tried on 2 machines. Went back to Staples in Kanata on Monday around 8:30ish. Nafi was quick to refund our purchase even though we were missing the packaging. He then went further by opening another Lexar stick, testing it on his laptop and verifying it worked before we left the store. We left him the packaging so that he could return the defective unit to the vendor. Great service, good customer interaction. Kudos to Nafi. read more

I enjoy shopping at this staples in particular because of the variety and they generally always have something on clearance I want. Although they normally have plenty of staff available it can be sometimes frustrating when they can only help you if you are in thek department as opposed to answjnt questions from items located throughout the store. read more

Staples - Office Equipment Near Me - Kanata, Ontario

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I've been here a few times for sales and promotions. Everytime I come unless I'm buying pens or paper I find it difficult to find staff who can help. I also find the layout could be improved and the displays updated. Now that they pretty much sell everything from gaming consoles and games, office supplies and equipment, computers and tablets, and even head phones, it can be a one stop shop. Sign up for their emails and you'll get some decent offers. In fact, it's these offers that bring me in otherwise I don't usually think to come to staples. read more

This store is excellent - especially the Business Centre. I needed to print some documents from a digital file and the self-serve was exactly what I wanted. The second time, there was an issue with the printer and the fellow refunded the difference and printed the document properly for me. I was very impressed. And, to make it even better, he offered to put my document (I forgot to bring a clip) in a bag for me. I was so impressed. I will, going forward, go to this Staples for all my printing needs. My Mac and my printer no longer get along because of software issues and I print so very few documents that I'm considering dumping my printer and just printing at Staples whenever I need to print or scan anything. read more