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TELUS Store

2.3 (3 reviews)
Closed • 10:00 am - 8:00 pm

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Bell Canada

Bell Canada

(5 reviews)

$$$

It not this specific location but Bell in general. I had TV and internet for a couple of years…read more This company has the worst customer service I've ever experienced. They are classic bait and switchers and are not to be trusted. Completely overcharged for what they provided. Don't try calling them it's a complete waste of time, they treat their customers with absolute distain. The worst thing is they advertise about being concerned about people's mental health a lot, but truly this is a lie. After dealing with Bell as a customer I can you that my mental health become much worse. And no I do not for work one of their competitors, or even in field. I'm writing this due to their shabby treatment of me when I was their customer.

Terrible service from a Company and site I expected a lot more from…read more Recently I acquired a new Samsung S23 Plus at the Kanata site of Bell Canada Mobility. It is the facility in the parking lot of Walmart in Centrum. I have had the phone for 3 months, and one Sunday the phone would not turn on. I tried everything. I took it to the place I bought it from and they tried a few of the same things and announced that I had to reach out to SAMSUNG customer service and arrange a return for repair. I am not one to complain, but I need my phone for work, so I asked for a loaner and they said, no, we don't have loaners. Zero help other than a phone number for Samsung support. I contact Samsung and they sent me shipping lables to return the phone for repair to Markham. Needless to say I am not happy with all the promises Bell gives us about support, what they really mean is once you sign a contract too bad. Well too bad for them as well, since I cannot be without a phone I bought my back up at a competitor and plan on switching all three of my phones away from Bell. Bad service is not something we should put up with especially at the fee's we all pay. I am done with Bell. Especially this location of Bell Mob.

TELUS Store - mobilephones - Updated May 2026

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