If you're looking to have your screen replaced on your IPhone and have it done well, this is the…read moreplace to go. The rates are great, the staff are very knowledgeable and it took no more than two hours to have it done. I had one small issue with it after repair, went back to have them look at it as they have a great warranty, and my IPhone is back to its normal self!

Fast friendly service , fixed my shattered iPhone 6 screen while I waited. Called a few places in…read moreOttawa this place was best price !! The young lady at the desk was fantastic!! Would recommend!!

Incredible service and I saved hundreds of dollars on a replacement screen that works great. I have…read morean S24 Ultra and Samsung and others wanted from 4 to 600 dollars. Save a fortune and shop here if you need cell phone repairs.

The cheapest option I could find and super effective, I didn't know if my phone could be brought…read moreback as it was shattered and flashing colours, but after they replaced it I've been using it for a week and it's as good as new. It took only one hour, very professional service.

I recently went to Mobilinq Ottawa at Place d'Orléans to have my old cellphone repaired…read more Thankfully, Mohammed was on hand and, providing courteous and professional service, got the job done in no time. He also patiently helped me set up (if not quite master - but that's no fault of his!) my new phone. I will without hesitation return to Mobilinq Ottawa for advice etc. about my cellphone in future - especially if Mohammed is on duty. Glenn McAllister, Orléans June 2025

Mobilinq Orleans provided great and efficient service at the best possible price. Akash was quick…read moreand very competent. The best place to go to in Ottawa for cell phone repairs. (a damaged phone made new again) Highly recommended!

So I came in to get my screen fixed, my phone worked great…read more When the screen was fixed, the phone stopped connecting well, and it became impossible to make calls It appears that the antenna was damaged during the repair. I was offered the cost of the repair as a credit for a new phone, which I had to decide on without being able to research it (with no working phone) I accepted, tho it was out of power, so I couldn't verify it would work. It didn't come with the stuff required to charge it so I had to get that too, go home, charge it.... Only to find out this phone was locked, when it was sold and labelled as unlocked. I had to go back again, and they exchanged it right away, and it didn't cost more, but all in all it was a mixed experience. The repair effectively bricked my phone - so getting credit for the repair, rather than for the phone itself felt like I was worse off for having come here. Then I had to fork over more money to get a new phone, which I obviously would have been better off doing in the first place instead of trying to get this repaired. I had to buy a phone without researching it, and even then it didn't work right away. The second error with the unlocked phone was a minor one, but compounded with the whole repair-wrecking-my-phone, it felt like a lot of hassle, low value, and not a great arrangement. I'm sure other people will have better experiences, but its hard for me to say it all went super well.

Gone In because camera fail on iPhone. Was quick service on this. Very surprised and happy…read more Should have gotten phone from them. They have phone cheaper than on line and 30 day warranty. They know they stuff very knowledgeable people.

Recently I bought an i phone from this store. Staff was so pleasant, friendly, knowledgeable and…read morehelpful. I'll definitely return there for my next phone or any repairs and will strongly recommended them to my friends. THANKS! GG

Best service in ottawa i love the way they trade their Customers. I had phone that no one could…read morefixed till i came here

amazing service and knowledge for cellphones, computers and consoles. patient and friendly to talk…read morewith. will definitely come here to get all my services

I did my due diligence and got a few quotes before deciding to go with IMS. Reasons i went with…read moreIMS is: - the owner is a really nice and competent person - repairs are done in store by the person who provided me with the diagnostic and quote - Short turnaround time (same day as opposed to the others who quoted me a minimum of 4 business days) -Price. Ended up costing me approximately 25% less than the other quotes i got. All in all, i am extremely happy with the service. Nic was awesome to deal with. I will be back for certain and i highly recommend this store.

My 3 year contract with Rogers finally expired and I was looking for 2 new phones. Always having…read moredealt directly with a carrier, I started by going to the stores of the big 3 carriers. They just tried to oversell me and it was a waste of my time. I tried the Wireless Wave location and was thoroughly pleased with their service, selection and attention to the customers needs. Their store made it much easier to compare phones, plans etc. I dealt with the manager who listened to what I was looking for and she gave me a few options. Although I had my eye on another phone, I went with one of her recommendations and am very glad I did as it's a great phone. She really knows her stuff and answered all my questions patiently. I will definitely return and encourage others to try this location as well.