I thought this was a standard Staples. I only went in to print something so this review is for the…read morecopy and print area only. There were 3 people working when I went and they were all busy helping customers. I brought a flash drive and was notified that the copiers themselves have print capabilities. The machines are all updated which was awesome. I basically put in my credit card, inserted the flash drive, and it printed. All without a person or formal computer. It's very convenient.

Staples on Bank street. Absolutely terrible customer service. Will not shop there again. I tried to…read morereturn defective printer ink cartridges but they would not reimburse me as they were not in original box. I was communicating with Brother to see if problem was my printer or ink. They said ink was defective probably stored incorrectly. Brother kindly offered to send me replacement. Staples said that since Brother was sending me ink cartridges for free they didn't not need to reimburse me . They asked for a note from Brother saying staples should reimburse me. Brother stated they cannot dictate Staples return policy and apologized for my inconvenience. The staff I dealt with should not be working in customer service. Very rude, unhelpful. I was actually quite appalled . Staples should replace their defective products.

This place is plain useless; all they do is ask me about my cell phone and who my plan is with. I…read morereceive much better help from their Merivale Mall location so I save my trips downtown for other things.

My wife and I went to the Rideau Centre store on Friday night to buy a new cell phone plan for our…read morefamily. We had arranged to meet Abdul to look at cost etc. He was very calm, patient and knowledgeable! We agreed on the plan and waited to have our order processed. Unfortunately, the computer system went down and we had to wait a couple of hours to have everything done. It certainly wasn't the fault of the staff. Abdul and the store manager, Sarah( I believe she is the manager) were absolutely fantastic! They felt terrible about our having to wait, offering to buy us food and drink. While waiting for everything to be done, I noticed Sarah and another of the staff speaking with a young man who clearly had an intellectual disability. I was blown away by how kind and patient Sarah and the other staff member were to this individual. That so rarely happens in our world. In the end, all five or six employees were helping to get our new phones ready for us. I was blown away by the service! Bravo to Sarah, Abdul and the entire staff at the Source in the Rideau Centre!! Ian

Very knowledgable staff. I just bought a DSLR from a friend and I needed some tips about buying a…read morenew zoom and more Equipment for it. The lady was really patient with me and she guided me so I can make the right choices. She asked the right questions and she was really fast to understand what exactly I needed. I will certainly go back whenever I need a new piece of Equipment. I live in Gatineau but the trip deserves it as we don't have any place to compete with this.

This store has a wide and good range of photo equipments, particularly semiprofessional and…read moreprofessional cameras. However -- the service is not that great. Salespeople are arrogant and scoff at you if you are not going to buy 5000 bucks worth professional camera. After-sale service is almost zero. I purchased 800 dollar lenses and the salesman was advertising it rigorously before I bought it. In a week I had a problem and went to store to get help. But another salesman told me that it is not great lenses and refused to help. Photo-printing is awful. I ordered print and most pictures was cut off, though I got full refund. So, I would go in this store only to buy expensive professional camera. Otherwise, I would stick to another store, Black's for example.

Small but convenient DIY copies. Bring in a USB stick and press print. In and out in 10 minutes.read more

I have been a long time client of Katari imaging (formerly Reportex)…read more They have handled my work since 1994. Service is fast and professional and the staff is courteous and friendly. My Deadlines are met every time and the pricing is competitive.

Sometimes you just need to get flyers and/or posters as soon as possible. This implies a quick…read moreturnaround. And Rytec just did that. Kudos to the team! Maybe I could have gotten a better price, but what mattered was good results delivered in a timely fashion.

I recently picked up my print project. Team is fast and friendly, quality of work is reasonable for…read morethe price. Most of all staff was patient, the safety protocol was reasonable (although a bit annoying). Overall good service and I know where to go when I return to Ottawa for presentations in mid-2021.