Great people offering excellent service. I typically utilize the Apple warranty on iPhones, but…read morethen Apple takes forever to get anything done. Especially during the covid lockdowns! Took my iPhone 8+ with a partially shattered screen in (without an appointment) and was told there were a few items ahead of me but it shouldn't be more 1.5 or two hours and they'd text my wife when it was ready. It was done in just over an hour and it is like new again. I highly encourage folks to drop a pin for this location. If you ever need any work done on your phones...this is the place in Rockwall!

This place is a scam! My wife took her phone screen to them for repair, but it only lasted four…read moreweeks. She complained about overheating and a short battery life. Now, half of the screen is white, and they blamed us for putting too much pressure on it. Take your business elsewhere!!

Hudson is the best! He helped my 84 aunt who needed her…read morephone repaired. Super sweet and honest!

Owner does not value customers time. Went to website and…read moremade an appointment for 11:30AM. Showed up, no one was there. Called the number on the door and owner proceeded to tell me that he wouldn't be in for some time. I asked why have an appointment feature if you're not going to honor it, or if you're unable to honor it, have the courtesy to contact the customer to reschedule. Clearly embarrassed from being called out on his unprofessional business practices, the owner became irate, cussed and hung up on me. Wasted time. Wasted trip. Unprofessional. Seek technical assistance elsewhere.

Super nice guys. My laptop just died one day. Out of the blue. I went to Best Buy, and the guy…read morethere actually told me to go to AWT. They were extremely helpful, knowledgeable and pleasant. They let me use the bathroom when I thought I might die if they didn't lol. So A++ lol Also, they diagnosed my laptop, transferred all of my info over, and recycled my laptop for me. I guess a fried internal mother board with signs of water damage isn't really cheap to fix. (Kids are no longer allowed to use my laptop without supervision, and are not allowed to have drinks near it. Lid or not. It's a no. They funny thing is, I remember at one point my keys got sticky.... and I asked who spilled what on my laptop....?! And wouldn't you know it.... nobody knew lol. Yay kids! Thanks AWT. I'll be back if I ever need support again. You guys truly crushed it.

Do not go to this place I had my screen fixed and the screen messed up in about two weeks. Nothing…read morehappened to it, and they would not do anything to fix it. I also took my computer up there and one of the people working there ripped the case off and broke a couple of the clips to attach the case to my computer and they would not replace the case, but they changed their policy.

I went in to get my laptop replaced. It's. 2 in 1. They quoted me 465. Said they would give me a…read moremilitary discount. First when the text that my laptop was completed came out. They called and said that they had ordered a broken screen so I had to wait a couple extra days for the new one to come in.. when I went in to collect it after the second text came in saying it was ready the part they ordered was a different color.... When I went to pay. I found out that they didn't put on my discount. This place is a scam.

Zain is AMAZING & I don't often use that word! My phone is old & I wanted to see if it was worth…read morerepairing. He quickly & expertly diagnosed my phone & gave me several options - not being pushy in any way. I even called him after talking to a competitor & he was nice enough to offer his expert opinion. This is so refreshing! I will definitely be back & recommend Wylie Phone Repair & especially Zain to anyone who needs anything phone related. Thank you!!!

stellar service always ready to help awesome help stop by value is always fair they listenread more

I'd give 0 stars if I could. I brought my phone in for an easy fix. My phone vibration motor shakes…read morevery violently. Asked the guy for a fix of it. He said he'd fix easily. He told me to come back in an hour. So I did. He wasn't able to fix it because he didn't have a motor in. But said he'd order one and be able to fix it within 3 days. I said that's cool, I'll come back. In the process he broke my microphone. Brought it back to him, and he put a new one in and it worked fine. But the other microphone, the one that controls Siri, and voice messages still didn't work. So I brought it back a third time. He said I didn't do that to your phone and raised his voice at me and talked down to me. The microphone wasn't a problem til he got my phone. He refused to fix it for me. And here I am months later still with a broken microphone that the guy didn't fix. This guy isn't gonna repair your phone. He just wants to get over on people.

As their services states, They will pick it up from wherever you are (or work on it right there…read morewith you if they can) then meet you at a convenient place for payment and pick up. The gentleman who helped me out Azee was very nice and very fair of my needs and prices. Was more broken than anticipated so the price had to be higher but he still gave me a very fair option in which i took and they did a very good job in a very short amount of time. Thank you guys and I will tell everyone i know about yall. Please give them a call they will work with you and for you, great group of guys.

Cracked my screen while i was in town for a meeting. The phone would not work and I needed it…read morerepaired fast. Setup a repair and my phone was fixed while I sat in a meeting and didn't even have to go anywhere! Worth every penny and took no time out of my day

My issue concerned my Panasonic 4K Blu-ray Player. After two years, the disc loading tray, suddenly…read morewould not open. I googled the problem and tried all of the suggested solutions. No luck. When I took the player to Flick Tec, the player was repaired and working while I waited! I was so happy that I got to take my player home and enjoy it that very night! Thank you Flick Tec. you are the best!

Fantastic work and very fast! My laptop needed to be scrubbed and updated. They cleaned all the…read moreinternal drives and updated. I also had them add Microsoft Windows. All at a great price. Highly recommend!