Great team and amazing service. So grateful for the help in getting my project completed.read more

I had a very disappointing experience with Minuteman Press in Rockwall, primarily due to poor…read morecommunication and extremely unprofessional customer service. I contacted them in advance to confirm whether a rezoning sign could be completed by Friday, as required by the City of Rowlett, and was told yes. I submitted my order and payment accordingly. The proof was emailed to me on January 13 at 1:14 PM by Lea, and I responded on January 14 at 6:39 PM after realizing I had overlooked the email due to a very busy schedule. I even left a voicemail after hours before realizing the proof had already been sent. When I followed up to confirm whether the Friday deadline could still be met, I received an email from Lea stating: "No - It would be next week at this point unless we did a 1-day rush and it would be about 4 times more than the price quoted. Let us know what you want to do. I tried to call but I could not get you." I never received any missed calls, and no attempt was made to call my work number, which is clearly listed at the bottom of my email. I also explained that the proof initially contained an incorrect case number, despite me providing the correct information upfront, which contributed to the delay. Unfortunately, Lea's tone was rude, defensive, and aggressive, rather than professional or solution-oriented. I requested that someone in management contact me to see what could be done. When management did call me back, he sounded very young and displayed the same rude, defensive, and immature behavior. I was honestly shocked by the complete lack of professionalism, accountability, and basic customer service skills demonstrated by both individuals. I work with customers daily, and if a business commits to a deadline, clear and professional communication--especially for time-sensitive approvals--is critical. A simple follow-up call could have prevented this entire situation. When I explained this to the manager, his response was that they have a lot of customers and cannot be calling everyone back because they are very busy. I'm shocked by the lack of professionalism and would not recommend this location

When I was thinking about setting up my LLC last year I came here multiple times for notary…read moreservices, welcome to being ADHD, and they were so kind and helpful throughout the process. I couldn't have asked for a better price, even with the multiple needs for it on my side! Thank you for the grace!

Many thanks to JR in the printing department for doing a fantastic job on our Boy Scout Court of…read moreHonor program!! His ideas were excellent and the finished product exceeds my expectations. Definitely taking future printing projects to this store!

Just like i thought. You dont care to resolve the issue. I gave you more than enough time to give…read moreyour personal email and nothing. You asked me to give more detail.... I gave plenty! Those two employees are your stores downfall. So are you. I dont need to give more detail. There's plenty already! Might not be details you wish to hear, but it's the truth . SMH Ans wow! Just look at all the bad reviews about terrible customer service! Refer to photo

So not understand being closed on December 31. Not a holiday! People need to return items to…read moreAmazon. Give me a break!

I had my wedding announcements and save the dates printed at MBN, and they were fantastic!! Martha…read moreis quick with replying to emails, met with me to figure out exactly what color/type of paper I wanted, and overall extremely helpful! Plus they had awesome prices! Everything that I had seen about wedding announcements had me prepared to may $500+, but their price was about half of this. I just ordered a pdf design from an Etsy vendor and had MBN print it for me.. could not be happier!!

From the owner: MBN is a full service distributor of both Commercial and Fine Printing. Our mission is to provide…read morecustomers with high quality printing, outstanding service, and competitive prices!

Always on their game. The nicest employees you'll meet , I love that they're so fast too!!!read more

I have been struggling to find the perfect place to drop off or ship items, especially during the…read moreholidays. This little gem in Royse City has literally surpassed every level of business etiquette and customer service I could have hoped for. I usually deal with the gentlemen (assuming the owner), but the girls are sooo sweet and helpful as well. Every visit I make to this place leaves me with a smile. They make you feel like family when you walk in. There is nothing that I have experienced in a great while that exceeds their customer care. You even learn a thing or two while there. I will always recommend them to family and friends. Thank you guys for top-notch service. You make this momma's day out less stressful every time.

I don't think same day work should require an extra fee. $15…read moreI went with self print and was pleased with the ease and speed of the work. The employees were very helpful. It wasn't busy at that time.

Came to this location for my first time and right as my husband and I walked in Sally was a…read morecomplete delight to be around. She showed me how to email my documents to print and go thing to get them printed out. The payment for that was very little at all and for the use of the fax machine too. She had us in and out in five minutes just about. I love how the set up of the store is cause everything is laid out so simple and easy to find everything I was looking for. The staff here is nice but Sally was very welcoming to us and very one who came in for any services. We will definitely be coming back for any needed services and will be spreading the word about how nice this place is.

A great place to go if you're clueless about shipping and packaging boxes. All of your questions…read morewill be answered and your items will be expertly wrapped. They've been at that location for ever - and for good reason! The level of personal service is excellent. It's one of those wonderful small businesses where the owner greets all the customers by name.

In my opinion, this organization is the worst shipping company in the U.S. No flexibility,…read moreovercharge on secondary services, and arrogant. If anyone gives them five stars, they don't ship very much. I would definitely look for someone else to provide your shipping needs.

Great Service! The staff works wonders and are so involved from start to finish. The end product is…read morehigh quality. Thank you for your continued service. Grass Roots Lawn Services Rockwall,TX

This is one great business to work with! They made everything easy, from design to installation…read more You just mention the next hurdle you have in your project and they have ideas and solutions! We would take our next project to them in a heartbeat.

Sigma Graffix took on a large job for my company wrapping 30 minivans in a short amount of time…read more They went above and beyond for us to ensure we met the tight deadlines. The vans look great and I appreciate their partnership!

Rockwall Hightech Signs is AMAZING!! I needed a wall wrap for our high school campus. I contacted…read moreanother company and was dismissed several times. Working on a time crunch, I reached out to Cooper at Hightech and he immediately called me back and came out that day to get an idea of what we wanted. He was professional, understood my panic and got right on it. He and Michael came for a 2nd meeting and within 5 days, the wrap was on the wall and it looks better than we could have ever imagined. Rockwall Hightech Signs has a customer for life!!! Thanks guys for going above and beyond for Sunnyvale High School!!!

The staff are welcoming, this location is usually not busy i get in and out with easeread more

Cashier could not get my printed label to scan so he wanted to charge me to re-print the label…read moredespite having tracking number and label in hand. Took my package as is to another UPS store and they took it No problem ... avoid the store they will try to charge you for unnecessary of charges for BS reasons