Just giving a heads up to anyone considering Vital Storm to handle their SEO, Google Ads or Facebook Ads. I contracted with Vital Storm to handle my ads and SEO in August 2020 and was totally catfished. Jeff is a really smooth talker and my first indication that they might be catfishing me was when he wanted a 60 day cancelation in the contract. That means if I wanted to get rid of them for doing lousy work (which ended up being the case) I'd have to continue to pay them for 2 more months. That was a deal breaker and I wanted 14 days, we settled on 30. I fired them one day after the first ad went up..it was that bad. Talk about being catfished, these guys are awful! The ad looked like it was made by a 5th grader, no call to action, generic guy with a clipboard in his hand, they made the tracking number ring on my personal cell phone not by business line, the form did not integrate with my CRM so they emailed the leads to my office staff taking up their time unnecessarily and they completely "unbranded" me , if that is a word. We spent over 20k creating our branding and web design with another company and we told Vital Storm to use all our assets including our videos, photos brand promise and our landing page. Instead they made a piece of junk landing page, unreal! Here's the worst part. Most of our leads come in over the weekend, yep you guessed it Vital Storm turned our ads off over the first weekend because and I quote "The way we see it, we don't have anyone in the office over the weekend, looking over campaigns" What? If you're looking for a dependable, honest, reliable company to handle your SEO and Social Ads look elsewhere Vital Storm is none of the above. Here's a review from one of their employees "Vital storm will charge insanely high fees but does not have the ability to deliver on what they promise clients. I worked at this company for 2 years as a Paid Search Specialist and can guarantee that they do not deliver on what they promise to the clients. I quit about a year ago due to gross negligence of management and complete lack of competency. This company also lacks basic invoicing and HR skills. IF YOU ARE USING VITALSTORM, PLEASE DOUBLE CHECK YOUR INVOICES. read more

To ensure my truthful feedback about my experience working at Vitalstorm is not suppressed by management again, I am sharing it here... Transparency is not a real value at vital storm. Sadly, my original review was suppressed because it was completely honest. Here's the real truth, as a former employee I know for a fact that they manipulate their online reviews to save face. It's very disturbing and unsettling that a leader would be so manipulative and hide the truth from the public. I would love to say that my experience at VS was great; my colleagues certainly were. Management on the other hand, does not appreciate transparency and outside opinions as much as their "values" preach. I'm honestly surprised they haven't been hit with an employee benefits/practices liability claim. There is a clear lack of education in the HR department that resulted in employees not receiving insurance benefits within the allotted time, per the handbook. The experience I gained at my own expense was valuable, however I would not recommend working here... You will be severely disappointed. read more

I work for a company that recently contracted with VitalStorm, and their services destroyed our flow of incoming leads. We typically get between 8-12 requests for estimates per day. Once VitalStorm was onboard, they dropped off a cliff. We have an entire business that relies on fresh leads each day, and in a matter of days they turned off our ads and removed a lot of our branding. As a result, at a time when we usually have steady business, we are clawing and scraping to find work and keep food on the table. There are much better options out there. read more

HIGHLY recommend this company! We have used them for about two years now, and we can attribute them to a lot of our success. We are currently going through a name change and Vital Storm is really helping us transition all of our web platforms as well as let our existing customer base know. They have made this process easy and seamless for us. Our Customer account Representative Sara M. is extremely responsive and always helping us move forward. I honestly don't know what we would do without Sara or the rest of the Vital Storm team. If you're looking to take your business to the next level this is the company. read more

The VitalStorm team is 100% customer focused. I highly recommend working with them as they are trustworthy, results driven and provide excellent communication. Keep up the great work! read more