Just giving a heads up to anyone considering Vital Storm to handle their SEO, Google Ads or Facebook Ads.
I contracted with Vital Storm to handle my ads and SEO in August 2020 and was totally catfished.
Jeff is a really smooth talker and my first indication that they might be catfishing me was when he wanted a 60 day cancelation in the contract. That means if I wanted to get rid of them for doing lousy work (which ended up being the case) I'd have to continue to pay them for 2 more months.
That was a deal breaker and I wanted 14 days, we settled on 30. I fired them one day after the first ad went up..it was that bad. Talk about being catfished, these guys are awful!
The ad looked like it was made by a 5th grader, no call to action, generic guy with a clipboard in his hand, they made the tracking number ring on my personal cell phone not by business line, the form did not integrate with my CRM so they emailed the leads to my office staff taking up their time unnecessarily and they completely "unbranded" me , if that is a word.
We spent over 20k creating our branding and web design with another company and we told Vital Storm to use all our assets including our videos, photos brand promise and our landing page. Instead they made a piece of junk landing page, unreal!
Here's the worst part. Most of our leads come in over the weekend, yep you guessed it Vital Storm turned our ads off over the first weekend because and I quote "The way we see it, we don't have anyone in the office over the weekend, looking over campaigns" What?
If you're looking for a dependable, honest, reliable company to handle your SEO and Social Ads look elsewhere Vital Storm is none of the above.
Here's a review from one of their employees "Vital storm will charge insanely high fees but does not have the ability to deliver on what they promise clients. I worked at this company for 2 years as a Paid Search Specialist and can guarantee that they do not deliver on what they promise to the clients. I quit about a year ago due to gross negligence of management and complete lack of competency.
This company also lacks basic invoicing and HR skills. IF YOU ARE USING VITALSTORM, PLEASE DOUBLE CHECK YOUR INVOICES. read more