Moving in should be an exciting experience, but this management company made it unnecessarily…read moredifficult from the start. The move-in process was rocky and they showed little interest in making it smooth or welcoming. More recently, I reached out about a legitimate concern -- a comparable unit in the complex being advertised at a lower rent than what I'm paying. Rather than having a real conversation about it, I was given a vague explanation and told to look it up myself. When I followed up for more details, I was shut down abruptly with a one-line response. What bothered me most wasn't just the answer -- it was the attitude. There was a real opportunity here to treat a long-term, on-time-paying tenant with some basic respect and transparency. Instead, I felt like an inconvenience. If you're considering renting here, just know that once you're in, don't expect much warmth or support from management when issues come up. I really love my apt. but there are a lot of draw backs with the management company.

HORRIBLE COMPANY WITH POOR COMMUNICATION SKILLS! Do not and I mean DO NOT do business with this…read morecompany! They do not care about their tenants at all! They don't return phone calls, you can't get them on the phone, they all have their phones on DND! it takes them DAYS to return an email about anything especially maintenance requests. Maintenance is HORRIBLE, absolutely NONE of them know what they're doing! They don't fix anything, they only make the problem worse!! They get you in their rental properties and abandon you and will only reach out if you don't pay rent. Code enforcement needs to inspect all of their properties!! The only one that was knowledgeable and business friendly was Regina but she left this sorry ass company. They left an elderly tenant in a house for over a year without any air conditioning!! Piss poor management from hell.

Came onto our property with no notice to do a survey across the street and ripped up multiple…read morepieces of grass. We asked what they are doing and if they needed to provide notice and the guy was rude and clueless and said ugh not really. This is Texas actually you do after consulting an attorney in our family. Do not trespass on our property again without notice or approval.

Highly Recommend Burns Surveying!…read more Working with Burns Surveying was such a great experience. They were super professional, easy to communicate with, and really knew their stuff. They made the whole process smooth and stress-free. What I appreciated most was how responsive and helpful they were--every question I had was answered clearly, and they went the extra mile to make sure everything was perfect. If you need a surveyor, don't hesitate to call them. I'd definitely work with them again!

My experience with Regal realtors has been so shocking. I caution anyone working with Ellie (agent)…read moreand Melanie Loar (manager to Ellie). I was the buyer in a recent transaction where Ellie was the seller's agent. After closing & funds were released, the seller entered the home and removed appliances causing damages. I have been trying to get in contact Ellie for a month to work this out but she has not responded to any emails, messages or phone calls after the sale was completed. This left me no choice but to reach out to her boss, Melanie. I did this because I did not want the seller to be "left in the dark" and sued due to Ellie's lack of responsiveness. After speaking with Melanie's manager, the situation was even worse. She was dismissive, rude, and defensive. She tried to claim that we should have all "communicated" about removing appliances which is completely ABSURD. The contract is clear: once funds are released and closing occurs, the seller has no right to enter the home or remove anything. This is not a matter of "he said, she said." This was a breech of contract. As buyers & sellers, we rely on professionals to guide us through this process. Ellie simply closed this deal and ghosted everyone. Melanie L. Lacks professionalism, knowledge, and accountability.

If I could give them 0 stars I would Raj, one of there realtors told us he wasn't interested in…read moreshowing us 3 properties because he didn't think we were ready to buy yet .What a fool this guy is. Already have another company showing us the properties tomorrow. But if you want a condescending realtor to show or decide you are not ready for him to waste his precious time this is the company for you

I can truly say i've never had an experience like this before with a Real Estate office. They are…read moreresponsive when it comes to scheduling an appointment to tour a rental property. But that's where everything goes on the decline. I can truly say they are horrible at their job, because i've done their job before. I have not had to go such a pain for a rental. The last time I experienced this much proof of anything was with a mortgage underwriter, which is expected in the mortgage industry. Communication is horrible, and that's if i'm being optimistic. I was told several times by different staff members & Realtors they will call me back with answers to my concerns or questions and literally days later I would have to call and email to get a hardline answer. I don't complain about communication often, but this was a horrible problem with several in the office and I even verified they were licensed Texas Realtors. There are way too many options in Dfw to deal with their bad customer service.

This company was managing my properties poorly and gouging me in the worst way. As I was told by…read morethe new property management who they dumped me too, which is not any better (yeah you AMRR), did so without even having the courtesy of letting me know. The new company even told me that Citywide was too inexperienced to take on what they did with investor's properties. The accounting, screening of tenants, communications, especially my managing agent was just another car salesman managing my newly built rental properties! Took them several months to evict a non paying tenant who by the way wasn't even qualified to be renting because she was on government assistance..probably who couldn't hold a job. I highly recommend anyone looking to manage their properties to look elsewhere!

Byron with Hottinger Real Estate made the process of buying a home so simple and we are happy to…read morehave worked with him. He answered all of our questions in a timely manner and if there were any problems with the contract they were fixed right away. He was there at all of the homes we looked at with any input he may have about the home. If you are looking for anyone to get you a home, Byron is the person to talk to.

From the owner: "As your professional broker my mission is to dedicate myself to making the process of buying or…read moreselling your real property as easy and satisfying as possible, I will at all times respect the needs of each and every client I am commissioned to work for, I will remain honest and forthright and will place your best interest in the highest regard throughout the process of our transaction. I will order to be a more effective Realtor® for my clients, I will strive for excellence at all times." - Byron Cashion

If you have children, DO NOT, rent from this property management group. Landlord, Ryan Kile, not…read moreonly DID NOT refund ANY of the deposit at the end of lease term, he also stated I owe $300, and threatened legal action. When I called to inquire, he stated he had to paint the walls due to children's "HAND PRINTS" and there was a "SKITTLE" stuck in the corner of a wall. And stated that is NOT "normal wear and tear." Mind you, a storm knocked over our fence. He was notified and IT WAS NEVER REPAIRED. For 6 months, we had NO fence to the right side of the home. I do feel we were responsible for damages not listed here, however to charge us for a skittle on the wall?? And you left me feeling unsecure with a broken fence for MONTHS. SERIOUSLY, FIND SOMEWHERE ELSE.

Helped his brother-in-law sell this house to us, and they short cutted everything. This house was…read moreleft in miserable shape to us. Definitely do not recommend doing any business with them.

I am on my way to Dallas to learn more about the area for potential investment property, and have…read moretried to contact a few realtors who might be willing to sit down with me and talk about what areas that I should be considering for investment. I have emailed two other realtors and then with the advice of a business associate I decided to just call.. since no one has returned my email. Caprice answered the phone in a hurried voice and before I was able to tell her my goals she asked... are you already pre-approved? Because I don't spend time with people unless they are. I tried to explain that I will be investigating a few different areas.. Austin and Dallas and I really just wanted to learn more about those areas.. since her profile said she was an owner/investor I thought she might be a little more knowledgeable about the goals I am trying to achieve. Apparently the market there is "jumping" and she has too many clients right now.. and in fact was on her way to a closing right then! I give her kudos for being frank with me.. that she can't talk to me unless I have cash in hand and am ready to buy. However, her delivery was unbelievably rude and then surprisingly ending the call.. she said.. let me know how else I can help.. ha! I told her thank you for being so candid, but apparently she's not willing to help. Congratulation Caprice on your successful business, I am very happy for you. To everyone else please do not call Caprice unless you are ready to buy today and... are preapproved. She is very busy with her current client list.. she will not have time for you. I am on a quest to find someone willing to work with me.. feel free to contact me if you know someone. Thanks!

I usually don't write reviews, but Caprice deserves my time, she certainly gave plenty of her time…read moreto my family! We have bought/sold 4 homes with Caprice Michelle. From beginning to end, she exceeded our expectations. Thank you Caprice! We will most certainly refer you to our friends and family.

I have been a tenant with Epps Realty for 6 years. Nothing but POSITIVE EXPERIENCE thus far. Repair…read morerequests handled promptly & staff is always friendly.

the worst place to rent your home from, they send out maintenance people that don't know what…read morethey're doing, Melinda Epps also will never take the blame and always blame it on the owner when she is the property manager she is the worst property manager I've ever had the misfortune of knowing. They have little to no integrity and will not help you whenever needed, when I first moved into the house it had mice they chewed through the ventilation system but I was told that I didn't know what I was talking about and they proceeded to add Freon into my AC system which then broke it then they began to blame it on me. Again if you're looking for realty company to help you with a Home I highly suggest looking elsewhere

TLDR Richard has been the perfect realtor, highly recommended! Great advocate, knowledgeable, never…read morepushy, extremely dedicated to his clients. My wife and I have worked with Richard Chambers from M&D twice. He found an amazing house for us and we recently closed. Richard went above and beyond at every step. When searching for a home, he stuck to our parameters, had a detailed knowledge of each candidate, and focused on those with the best value per sq foot. We spent months casually looking at listings online and texting about them. He saw many houses with us, available at a moment's notice and not even remotely pushy--he was more cautious about finding the perfect house than we were! When it was time to make an offer, he was an incredible advocate for us. Richard was extremely diligent about finding any potential defects with the house. He is a fair but firm negotiator, always interacting with the seller in good faith. Richard was an absolute life saver throughout escrow. He had an encyclopedic knowledge of our P&S agreement--this saved us a lot of time and money in the end. He was also a resource every time we ran into trouble with any other aspect of the sale, any time, day or night. We could not have done this without him. Richard went far beyond what could be expected of a realtor. He is a wonderful person and will be my only realtor as long as I live in Texas.

John McKennie - WOW! Fiduciary, in the true sense of the word. Integrity, patience, knowledge,…read morediligence, counsel, and understanding. Working with John is a game changer. Our home sale process has become frustrating to say the least due to the dubious maneuvers of the buyer's agent. John has kept his cool while standing his ground and having our best interest in mind, and helped keep us from killing the deal when I lose my mind at the BS antics. John gets it and earns EVERY penny of his commision, and more. You cannot go wrong working with John McKennie. ~JB