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    Coldwell Banker Apex, Realtors

    Coldwell Banker Apex, Realtors

    (13 reviews)

    Moving in should be an exciting experience, but this management company made it unnecessarily…read moredifficult from the start. The move-in process was rocky and they showed little interest in making it smooth or welcoming. More recently, I reached out about a legitimate concern -- a comparable unit in the complex being advertised at a lower rent than what I'm paying. Rather than having a real conversation about it, I was given a vague explanation and told to look it up myself. When I followed up for more details, I was shut down abruptly with a one-line response. What bothered me most wasn't just the answer -- it was the attitude. There was a real opportunity here to treat a long-term, on-time-paying tenant with some basic respect and transparency. Instead, I felt like an inconvenience. If you're considering renting here, just know that once you're in, don't expect much warmth or support from management when issues come up. I really love my apt. but there are a lot of draw backs with the management company.

    HORRIBLE COMPANY WITH POOR COMMUNICATION SKILLS! Do not and I mean DO NOT do business with this…read morecompany! They do not care about their tenants at all! They don't return phone calls, you can't get them on the phone, they all have their phones on DND! it takes them DAYS to return an email about anything especially maintenance requests. Maintenance is HORRIBLE, absolutely NONE of them know what they're doing! They don't fix anything, they only make the problem worse!! They get you in their rental properties and abandon you and will only reach out if you don't pay rent. Code enforcement needs to inspect all of their properties!! The only one that was knowledgeable and business friendly was Regina but she left this sorry ass company. They left an elderly tenant in a house for over a year without any air conditioning!! Piss poor management from hell.

    Citywide Real Estate & Property Management

    Citywide Real Estate & Property Management

    (12 reviews)

    I can truly say i've never had an experience like this before with a Real Estate office. They are…read moreresponsive when it comes to scheduling an appointment to tour a rental property. But that's where everything goes on the decline. I can truly say they are horrible at their job, because i've done their job before. I have not had to go such a pain for a rental. The last time I experienced this much proof of anything was with a mortgage underwriter, which is expected in the mortgage industry. Communication is horrible, and that's if i'm being optimistic. I was told several times by different staff members & Realtors they will call me back with answers to my concerns or questions and literally days later I would have to call and email to get a hardline answer. I don't complain about communication often, but this was a horrible problem with several in the office and I even verified they were licensed Texas Realtors. There are way too many options in Dfw to deal with their bad customer service.

    This company was managing my properties poorly and gouging me in the worst way. As I was told by…read morethe new property management who they dumped me too, which is not any better (yeah you AMRR), did so without even having the courtesy of letting me know. The new company even told me that Citywide was too inexperienced to take on what they did with investor's properties. The accounting, screening of tenants, communications, especially my managing agent was just another car salesman managing my newly built rental properties! Took them several months to evict a non paying tenant who by the way wasn't even qualified to be renting because she was on government assistance..probably who couldn't hold a job. I highly recommend anyone looking to manage their properties to look elsewhere!

    Regal Realtors - realestatesvcs - Updated May 2026

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