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    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
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    8 months ago

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    2 years ago

    Not​ ​ good at all. Actually bad . Horrible service no help no wonder Staples are dropping off the map

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    9 years ago

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    Ask the Community - Staples

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    Batteries Plus

    Batteries Plus

    (10 reviews)

    $

    So, I bought the extra expensive $42.39 Duracell cellphone battery for the Samsung Galaxy, because…read morethe salesman pointed out to me that it was a lifetime warranty. A little over a year it refused to charge properly using the Samsung's own charger. Shortly after this it bulged out a half inch in all directions. I let it sit around for another 10 months before I went by the store again. The 2 new salesman told me that the definition of "lifetime" is the battery's lifetime, which can be any arbitrary number - not "as long as you own the battery." THIS IS CLEARLY DECEPTIVE PRACTICE AND DESERVES LITIGATION JUST ON PRINCIPLE.

    I am very disappointed to have to write such a negative review as I and my whole family has been…read moreusing this store, based on my strong recommendation, for years. Unfortunately, after a recent negative experience with the Burton Michigan Store, my whole family will no longer be using the store. The store markets the fact that they will check and replace cell phone batteries. They "tested" my phone charging port three times, only to conclude that a new battery was the issue. Trusting them that this was the case, I authorized a $50 cellphone battery replacement After one day of no improvement, I brought it to their attention again, another "test" was done, and of course they sold me a $20 power cord. A day later after this did not help, I returned to the store an OBSERVED the "test", which they FINALLY concluded that "oh ya it isn't charging". Now I am stuck with $75 worth of battery and cord that they will not take back! WOW! (I guess they figured out that there was nothing more they could sell me. I will take comfort in telling everyone I know about my experience, so they too may avoid this experience at this store.

    Staples

    Staples

    (8 reviews)

    I went to Staples to get a Printer a guy there said he was the printer specialist so we trusted…read morehim, he said the printer we picked out was a pain to use and we ended up buying a Brother MFC-J1010DW he said it was a good printer, we wanted to buy ink but they were out of it, what he didn't tell us is they don't even carry the ink for the printer we bought even Brother doesn't, we bought an off brand that claimed to work with that printer but the printer didn't recognize it so I have a big paperweight, I need Black ink if anyone did have it in stock the only way I see to get it is to buy all 4 colors for $120 all I need is black! they have the other colors for about $25 each but not black and they are out of those also, this is the most frustrated I have been in years, THANKS STAPLES!

    WOW!!!!!!!!!!! HUGE shout out to Wendy from Print & Marketing!!! Our business, the Backyard Oasis…read morePond & Garden Center, recently opened a new location and went through a branding overhaul. On top of that craziness we had an expo around the same time. Wendy went out of her way to make sure we were taken care of and that we would have everything our small business needs to succeed. She walked us through every step, explained opportunities for small businesses with Staples we didn't even know existed, and even stayed after to make sure everything was right with our order. Mike was also very helpful in this process. We are honestly soooooo impressed and plan on using them over online printing for the foreseeable future! HIGHLY recommend that you check out how Staples can help your small business because we were blown away!!!

    Staples - shipping_centers - Updated May 2026

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