DO NOT COME HERE!!! My god. How can this place still be in business? There are orders on the ground from April of 2017 still out. When I deposited a hard drive 2 months ago and came to pick it up, the guy had lost it saying "I don't know where it is, can I drop it of later?". This place is robbing Lapeer blind, as well as wasting many peoples precious time. I'm convinced that most of the 5 star ratings are paid for or fake. Read the non 5's for an accurate assesment. Just look at the photos if you need convincing. Someone should call the police. 0/10 read more

This place is a staple, a necessity. Reliable, reasonably priced, and knowledgeable all be it disorganized. They are obviously getting too big for their little lily pad downtown and need a bigger space. I've used them a number of times for a variety of reasons. Death by coffee, death by foot, death by virus, death by 9 year old and so forth. They've always been fair. Not timely, but definitely fair. read more

I dropped my laptop and my screen was shattered so I called BestBuy to see what their options were, the sales rep literally told me that I'm better off buying a new laptop or look someplace else. She let me know that "geek squad" would charge me just as much to fix the screen vs buying a brand new computer. So, my dad ended up bringing in my laptop to Computer Frog that way we can weigh out are options and see what we can do. I can't even believe how reasonable their prices are and what an amazing job they did! My laptop is like brand new and I'm so excited to have it back in one piece. They definitely earned the 5-star review, and I'm happy to support such an amazing local business that actually cares :) read more

Well, my hard drive had crashed or something. So I went to computer frog as a friend suggested. Waited 3 days still no update, called them and they said they would call me back; they didn't. Called another 2/3 days later they said they were diagnosing it, called they next day still didn't know anything other then having an assumption what it was. I decided their communication was awful not to mention that place is disgusting. I took it to tech smart, and it was done within 3 days. (For a cheaper price then computer frog and it runs 10X better then before) not to mention when I walked into computer frog they were playing video games. read more

The people at Computer Frog are knowledgeable, friendly, and professional. If you're having problems with your computer, they're the people you want to see. read more

THEY CHARGE WAY TOO MUCH FOR REPAIRS. I called for an estimate on building a high end computer. I would supply the parts and all they had to do was build it. The guy on the phone quoted me a price of $150 to $170. That is theft in my book. I called around to other place. No one wanted over $100 to build it. I brought a laptop in there for them to diagnose and repair. They forgot about me, never called me, and didn't know what was wrong with it after 2 weeks because they had not looked at it yet. I told them not to touch it...I would be right in to pick it up. Who cares about gimmicks like the frog when you can't back up your claims! read more

Not all that, had them install 1tb hd ,only installed 500 I had to do the rest but I learned. Also gave them another ok tower for a cheaper price nope so I lost out on that.would use other place in town!! read more

my computer harddrive crashed and they told me they will call back to tell me when its fixed, waited 5 days and called and they said nothing, waited another day and they called back saying there diagnosing the issue and i was so upset, I decided their communication was awful not to mention that place is disgusting and when i walked into computer frog they were playing video games. read more

I've paid $125.00 per hour for someone to come in and diagnose problems for my system. When I called the FROG, they came in for a flat rate and did the work right. The only issue I have with them is that their rates are so fair that they seem to be stretched a bit too far. read more

My laptop died, so I dropped it off here. They will look at your computer for free, but the catch is "when they have time", which for me wasn't acceptable, so I paid a fee. For the fee they looked at it that day, great service. Unfortunately my laptop wasn't worth repairing. I would use them again. read more

My Mom is 90 years old and lives in Lapeer, 2000 miles from me. We've dealt with Computer Frog several times during the last few years: to set up a newly-arrived computer, upgrade RAM, and do Windows crapp-cleaning. One of Frog's partners, RJ, came out to her house twice. I am an electrical engineer myself and chatted with RJ via Skype while he was working. I assure you that RJ is honest about what you need and competent to do the work. Both times we were charged only $49 for the house call and labor. $49 is *not* a "come-on" - it is apparently their goal to complete the job for that price if at all possible. I highly recommend Computer Frog to anyone in the Lapeer area who needs computer service. read more

Good work, reasonable pricing and return of hardware speed to promise.. Repeat customers from the Thumb area and Ann Arbor.