store completely closed at 6:35! everything dark not a person around! says open until 7:00, I even looked it up before going there. It is frus when you drive over there and no one around when they should be open read more

This store feels very run down. It feels dark and honestly a bit depressing. When I first walked in, I was trying to print some papers, but they only had one printer and unfortunately, I couldn't print from my Google Drive like I can at Office Depot. I gave up on trying to email the papers because the internet was useless. I decided to purchase a couple of items, but there wasn't a single person at the check out stand. There was one gentleman at the computer service stand helping another guest, but he, nor anyone at the printing counter acknowledged the long line of people waiting to be helped for a very long time. I was about to give up and walk out when someone finally came over - while also arguing with the computer service person about the line. When they checked guests out, it seemed they were very inconvenienced by doing their job. One girl came in either from her lunch or for the start of her shift and immediately began checking people out without even putting her stuff down first, which was appreciated, but I did feel bad for her. My second visit was better as the staff were a bit more friendly thankfully. Overall though, it is certainly not my first choice in FoCo for office supplies. read more

Went into store and asked gentleman near register about mobile printers. Real smart ass guy said what do you mean like one that fits in your pocket. I said no of course not. Like the ones on Staples website. Nice lady that also works there and heard my question, and answered very nicely, no sir sorry we don't carry those in store. read more

I needed large-format maps printed quickly related to a wildfire in the area and Staples saved the day! The print manager was knowledgeable and accommodating with my request and even honored a lower price for the job! My maps turned out great and they got the job done in just a matter of a few hours! I highly recommend and will return the next time I need printing services. read more

Went in on 7/14 to do an Amazon return. The girl that eventually showed up to the counter was more than unfriendly and had a difficult time saying the words that pertained to completing my transaction. She literally said six in total. An absolutely rude experience for no reason. If you can't even fake being nice you shouldn't work in customer service. Do better. read more

Connor was fantastic at doing unusual enlargements of violins for me! He was friendly and persistent to get it right! Highly recommend!

I am an Autism/ILS high school teacher for PSD and our students have the opportunity to go out in the community each day. We practice what the expectations of appropriate behavior out in the community-- sometimes we will do scavenger hunts so students can work on locating an item in a store aisle, Dollar Up, and greater than/less than. We walked into this Staples with the intention of doing all these things when approached by the manager that they were not a "field trip store" and since our group (which we split our class into two groups so we don't overwhelm businesses) didn't buy anything the prior day (which they actually did make a purchase) that it's inappropriate to be shopping in here. I told him we were going to buy things and asked why we could not come in to work on community based skills. He said since he's a privately owned business and kept track of numbers of people coming in and out for sale numbers, etc. I asked every person that comes in buys something which he said usually yes. I tried to explain that we go to many businesses so our students can be exposed to different settings and families feel okay taking their children places. Another staff member asked about large families if he treated them the same way as to which he had no answer to. We put back our supplies that we were going to purchase and left. I have done community based outings to many locations in Fort Collins and HAVE NEVER been treated like this. It's discrimination against a special population of humans who get complimented often in how well behaved they are in the community-- and even on the days we have moments we use it as a learning opportunity for the next time (with social stories, checklists, and new plans of actions). All humans should be treated with grace, dignity and respect no matter their intellectual capabilities. I was shaking and cried telling my students how sorry I was that they experienced something like this out in the community today. Please make a change to your reasoning behind this manager approaching us today-- all humans have room for growth and I hope that you change your mind in making our community a learning opportunity for all. Sincerely, Alejandra McGee FCHS Autism & ILS Program read more

I will not shop Staples again. Based upon the posted price, I was charged the wrong price for a pen. Employee went to the display and said, "Oh, customers moved it," and then pointed to a full compartment of the pens two feet from where I had found the pen. Yeah, right. He would suggest that a customer -- not a stocking person -- placed pens in the wrong place. That's it...blame the customer! Don't take ownership of the mistake and above all definitely don't apologize to the customer for their error. Yes, this is a small thing, but it's not the first time I have encountered poor service at this store. Years ago, when I lived in Denver, Staples was a favorite store for me for my business needs. Unfortunately the Fort Collins store does not measure up. read more

I stopped shopping at Staples (where I bought all of my office supplies for my small business) when they discriminated against special needs High School students, and told them to leave. Not cool. I went into the store and asked for help to print a business card. Jack would not even look at me. The young kid, took his time and helped me. The following morning I had to complete an additional business card. I wanted to make sure I used the thicker paper. I called the store, Jack answered, and told me that is not his job and to call customer support. I said, I just need to know how to select the paper weight, like the cards I had purchased the previous day. Sorry call corporate, that's not my job I then called Staples on Camelback Rd in Scottsdale Arizona, where my colleague would be picking up his business cards. The print center happily answered my call, talked me through where to find the paper weight, it's the last prompt, after you have approved your design. She apologized for the way I was treated, and said she had no idea why someone in the print center would not help with a print job. I will use Staples in AZ but 2 strikes at the Fort Collins Colorado store is too many. read more

I desperately needed a lock for a storage unit as I'm driving cross country tomorrow morning and low and behold, the store closed at least 15 minutes early. I get wanting to close ASAP to go home, but not cool. read more

Definitely the most helpdul and kindest people I have ever encountered at an office supply store. Dana at the photo center is amazing!

Nice place to go to get office supplies and they have a nice assortment of electronic gadgetry to help you in your personal and professional life. I went here to fax a few pages off and and they were sent off pronto for a reasonable fee, worth stopping in for all of your office needs! read more

Pricing sucks. Two for one on binding combs but only if buy same size. Won't be back!!!

I needed turbo tax and they sold it to me. Gave me a receipt and didn't get yelled at or the stink eye. Also let me sit in office chair. Forever a fave. read more

I needed some paper for the comfort inn in fort collins. The clerk was great,I could not access my phone so he got me online so I could print me rewards rebate. I was very impressesed. read more

I've been here multiple times where people are talking but literally let me walk by without saying a word. Today I stood at the print counter for several minutes while two people stood and chatted at their register finally someone else walked up to help me. She then told me to go to self serve and walked away stating to come grab her if I needed anything. Not to mention the phone was ringing off the hook. Between the late turn around time on items printed and the awful service I will never come here again. read more

Staples has always given me great customer service. Not only at this store, but online as well. Very nice people at all locations. I've had a few issues with my rewards in the past and they have always resolved them quickly. read more

I was at this Staples location looking for a shipping box for an eBay auction. I found a small used packing box that they were planning to recycle and I thought it would fit the bill, so I asked the associate on duty if I could have the box for free or pay them for it, and she checked with the office and said I could have the box for free (lest you think I'm a total cheapskate, I also bought several items while I was there). When a business is willing to stretch a little for you, it goes a long way toward building loyalty. I'm definitely coming back for my office supplies. read more

Carolyn at the print and copy department is wonderful. She went above and beyond to help get my order processed.

When Staples have a big sale they only get very little product. They don't offer rain checks or let you order one in at the sale price. Very frustrated and will not be back not worth the time spent driving there and won't be back. read more