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Stanley Steemer

1.9 (15 reviews)
Open • 7:00 am - 6:00 pm

Services - Stanley Steemer

Air duct cleaning

Carpet cleaning

Damage restoration

Stanley Steemer Photos

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9 months ago

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2 years ago

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5 years ago

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4 years ago

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11 years ago

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9 years ago

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8 years ago

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10 years ago

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8 years ago

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13 years ago

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8 years ago

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12 years ago

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9 years ago

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Pro Clean Restoration and Cleaning - Pro Clean Restoration and Cleaning

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I made initial contact with Pro Clean on November 24, 2025, after a leak was discovered behind the…read moreshower walls in our master bathroom. The initial crew was outstanding--knowledgeable, responsive, and professional. Timmy and William, in particular, were exceptional. Unfortunately, the positive experience ended there. Customer service, communication, and overall follow-through quickly deteriorated. On December 31, Ryan and another representative came out to conduct estimates and measurements, assuring me the report would be submitted to insurance within a few days. By January 25, I had received no updates or documentation. After contacting USAA, I learned they had not received anything either. When I followed up with Pro Clean, I was told, "There is no good reason it wasn't submitted, it just was not done," but was assured it would be expedited. I also left a voicemail for the CEO expressing serious concerns about how business was being handled and never received a response. Eventually, USAA received the estimate, but it contained duplicated line items and pricing discrepancies compared to the original assessment. This caused further delays while the adjuster waited for clarification from Pro Clean. A partial payment was eventually issued for deposits and materials. On March 12, I made the remediation and 50% deposit payment. On March 24, I followed up with my project manager regarding discrepancies identified by USAA and was told the information had been forwarded to Ryan on the estimating team. As of today, April 14, 2026, I still have a gutted master shower, no meaningful communication from Pro Clean, and no response to additional voicemails left for the CEO. This level of communication and customer service is unacceptable. As a military family, we have lived in multiple states and countries and worked with many companies. This has been, without question, the most frustrating and disappointing experience we have encountered. Zero stars. Avoid this company after initial water mediation.

Really appreciate another excellent service call by Collin and Andre. Office staff is equally as…read moreprofessional and responsive as the technicians.

CRP Cleaning - Green and Aroma therapy Cleaning

CRP Cleaning

(42 reviews)

My husband and I are in the middle a renovating a 130yr house and have two papillon-lab mixes (bred…read moreto shed). I would not be alive without Essie and her team. Every time I walk into my house after they come is joy. Every floor is swept and mopped spotless, all surfaces are dusted, everything is perfectly curated back into place. Also all her products are organic so safe for my family. I have exetremely high standards and tried three other companies. This one is the best. - Extremely clean, professional, and caring.

Essie was a lovely person to talk to and I enjoyed her prompt response. I was happy with how my…read morecarpet turned out, but disappointed in the rest of my house. I had just purchased a house. It was completely empty. Due to not needing to move furniture I would have expected this job to have been easier and all parts of my home flawless, given the price I paid. There was still dust on my blinds and counters and floors were not thoroughly cleaned. The toilets did sparkle and the house smelled clean, but other than that I was underwhelmed with the cleaning job. I paid for the move in cleaning service with an additional carpet clean. The service was $450 dollars, which was not cheap. I do admit there are several hard to reach places in my home; I wish during the estimate I was told these wouldn't be able to be cleaned and that I could have paid a lower price. I'd like to once again bring up that she did tell me if I was unhappy to tell her. I appreciated that comment, but I'm the type of person who wants something to be right the first time and not the second. I would use their carpet cleaning services, but not their house cleaning services again.

Stanley Steemer - carpet_cleaning - Updated May 2026

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