ServPro came to my home after it had flooded. Their moto "like it never happemed". Well, it…read morehappened. As it began i thought they were very thorough but it wasn't long before I realized things were missing. The first thing I noticed missing was a prescription drug. The ServPro employee returning to my home regularly was Chris (he listed his last name as ServPro so I don't know his real last name). Chris was the only ServPro employee at my home when the drug went missing. I live alone and I was missing my prescription so you do the math. That was the first thing because it was a drug I needed daily. I filed a police report but the drug was never returned. After i noticed the prescription was missing I began noticing other things missing. I found there were many things, like household products missing. Of course it's difficult proving theft so I just lost the items stolen. In addition, there were damages done to my home. Like, holes in the walls. Base boards were taken off and in the process of removing, holes were punched into the walls. A hole was also punched in the wall behind one of the doors. After the discovery of all the things missing and damages done, I was extremely disappointed that I had chosen ServPro. I'm relating my experience to alter anyone considering ServPro. Because of flooding, ServPro has unlimited access to the whole house and it's difficult to monitor things missing. ServPro must move everything out of the affected areas and that creates a mess and things are misplaced but not missing. ServPro did not finish the job. Base boards were not replaced and things moved out of the way were not put back in place. My moto when I have company after ServPro left is ""see it happened" The message I wish to convey is "Customer Beware" and monitor your possessions hourly, at least daily to insure you are not in my position after ServPro leaves.

This company is hands down what a company with integrity should be. If you are looking for someone…read moreto be fair and honest, and not out to just "make a buck", then this is the company to go to. Extremely knowledgeable, professional, and personable. They look out for the customer 100%. Will definitely get our business again.

I connect this service from a mail flyer and was very impressed with the professional service. An…read moreestimated arrived, gave me a free quote. I excepted. Was contacted by phone and set up day and time. The tree service arrived on time, did the service asked for. The service people did an excellent job and put all debris close to the road, 6:30 am the next morning the cleanup crew arrived and quietly removed all debris. I was impressed and highly recommend this tree service

I was very pleased with your Consultant Larry & the quote I received. Being retired on a fixed…read moreincome he put my mine at ease letting me know they do offer Senior Discounts. He was very professional & was able to answer all my questions. His Customer Service went a long way with me & that says a lot. I also want to recognize the awesome customer service I received from Daniel, Caleb, Kyle. The safety of them being on my property and doing the exquisite work that they did, was so awesome. The professionalism was simply amazing. I can honestly say I was very, very satisfied and we'll definitely recommend tri-state tree service to my family and friends. So with that being said, I want to wish each of them and the entire staff of tri-state tree service a very Blessed Safe & Merry Christmas!!

Out of 8 contractors, 2- never responded, 2 are to busy and replied 3- days later, 3-responded but…read morenever followed up to my texts or emails. Chris was the first to reply, the first and only to submit an estimate. This morning he showed up early for a walk through. Is well dressed and friendly. He was honest with his estimate. I look forward to his work in the near future. I am disappointed with the majority of contractors not giving you the light of day. I hope he becomes my permanent contractor, because like others. I have more work in the future. Arizona registrar of contractors has Chris at zero complaints, opened, disciplined, settled. Before pictures posted. Thank you Pictures of his finished work to come.

Out of 8 contractors, 2- never responded, 2 are to busy and replied 3- days later, 3-responded but…read morenever followed up to my texts or emails. Chris was the first to reply, the first and only to submit an estimate. This morning he showed up early for a walk through. Is well dressed and friendly. He was honest with his estimate. I look forward to his work in the near future. I am disappointed with the majority of contractors not giving you the light of day. I hope he becomes my permanent contractor, because like others. I have more work in the future. Arizona registrar of contractors has Chris at zero complaints, opened, disciplined, settled. Before pictures posted. Thank you Pictures of his finished work to come. Job Finished, 3-hours of hard work. Thank you Chris and Crew. I am disappointed in 1/2 the contractors listed on Yelp, or Google, they are flakes.  Don't worry, you'll find out.  I already spoke to previous customers from other contractors I called.  They described these fly by nights and how they got ripped off, very sad. Chris is always early to arrive,  Returns calls, and answers the phone.  Save your time and money and receive some honest and professional work. Hire someone that shows up early, displays expert craftsmanship and is patient and as easy going as Chris and crew.  I wouldn't care if it takes a month to get this man.  I will wait, and know the quality work and friendly service still respects the average Joe.  We just want some construction work to get done.  No, it's not too much to ask, so call this guy.

Rytech sent out two of their best employees, Matt and Rob. They were considerate, quick, and did an…read moreamazing job. They even dusted/cleaned the ceiling fans, I will recommend Rytech from here on out because they made the process so easy and obviously have great employees who go above and beyond. The smoke smell is gone and the house is so much cleaner and all I had to do was open the door for them! 10/10 experience.

From the owner: Rytech Restoration of Greater Pensacola provides 24/7/365 emergency service by certified…read moretechnicians trained to get Florida residential homes and commercial properties back to normal efficiently and fast. Our local experts utilize advanced detection devices to minimize demolition and industrial-grade equipment to rapidly dry water and fire damage and prevent mold growth. We specialize in water damage restoration repair, mold removal, mold remediation, decontamination, and flood damage cleanup services. Live specialists are standing by, ready to answer your questions and dispatch a Rytech tech to your door. Schedule an inspection today.

Chris, his brother and other helpers did a terrific job installing our new pool cage. Once the…read moreprocess was started it went without any issues. Not only was the result above expectations but the professional and courteous manner in which they approached the job was refreshing. These gents deserve many accolade. Thanks for a job well done.

Responded quickly to survey the damage on the 29th of October. As of yet, still have not received…read morea quote on the work.

Making an appointment was easy and the crew showed up on time. The price was fantastic. It's not a…read morebig house and there is a lot of uncarpeted area. But I included 3 8x10 area rugs. The estimate matched the final charges. I did include a tip because they did a great job and they moved the heavier furniture pieces I could not move as an elderly lady. Highly recommend and will use again. They charged at least 50% less than the other guys

From the very start, these guys were very helpful and fit me in their schedule in a timely manner…read more Bryan cane out, early i will say. I like that. The office called ahead of time to confirm appointment. From the time Bryan got there, till the time he left, he was very professional and knew exactly what he was doing! I had a few bad spots, thanks to our puppy, but Brian cleaned our carpet and even patched a few areas, and you can't even tell there is a patch. He did Awsome work. I didn't realize how dirty the carpet was, but, it looks like New Now!! Its clean and even smells clean! This is a locally owned small business and I am so glad we found Bryan!! I highly recommend these guys!! Oh, and excellent price as well!!

Great communication. Showed up on time when they said they would. Did a great job and showed…read moreexcellent attention to detail. The price was competitive and reasonable.

From the owner: We're a local, veteran-owned company and have several decades of combined experience…read more We will treat your home or business as our own! We will repair or replace your current roof with shingles, metal, tile, or a commercial roofing system. We serve a FAITHFUL God, so our name is "Fidelis", a Latin word that means: Faithful, loyal true, trustworthy, or dependable. We are licensed & insured and have done multiple projects throughout the NW Florida and South Alabama. Please contact us for a FREE inspection & estimate. We also offer referral bonuses. Thank you.

Awful experience. I hired them to do a job at my office building for $30k. they did an average job…read moredoing it, but I get a bill for $47k! Don't hire these people For anything. They were not honest with me.

if I could give them zero stars, I would. I contracted this my home on Pensacola Beach…read more According to the contract, it would take six months and cost me $400,000. Despite me doing a large bit of the work myself because they wouldn't show up on the job. 18 months later, the job still was not completed. In addition, we didn't spend 400,000 on the job, it cost us more than 800,000! Every single one of my interior plantation doors were split, where they installed the hinges. Many of the cabinets were cracked and broken, they even managed to damage some of the furniture which was delivered because I expected the house to be done in six months.We will probably be taking them to court, hopefully, it may stop them from doing this to somebody else. I have several homes in my life, but never have I dealt that was so bad!

Florida-Consumer beware. Get details in writing with the consideration of hiring this company out…read moreof Pensacola (owner Jake Petrovic). We were naive and got ripped off. We were told a quote based off the sq.ftg of our home. When they were finished ripping literally ripping sheetrock, removing much more than needed, not preparing our house professionally for the tear out like these companies are supposed to with covering belongings with plastic, etc. Lets just say when all said and done our house was DESTROYED much more than should have been, beautiful doors thrown out that most definitely been saved, they didn't tear out 2 bedrooms of walls (just ripped baseboard off ripping up walls), didn't remove kitchen, one wall in garage, main bath, master bath was destroyed removing the toilet for no reason, not covering up the sewer drain and now there is a ton of sheetrock debris in our pipes. They didn't even have a wet vac to clean up all the debris all over the place. What would you think? The bill would be quite less when all was done. Wrong. It was higher. When Jake was contacted about all this, he reduced the bill to where it was in the original quote of the whole house being done and we would have thought professionally. We had sheet rockers come to our house saying our tear out was definitely on the top list of worst seen especially when they measure the unusual heights of the cuts, all off measure with being able to cut a 8ft piece of sheetrock in half. Their cut measurements are all different heights and again making it very difficult for a sheet rocker to work with. We had someone from the city feel so bad about what we were charged for this mess, they brought us a Pinellas County Consumer complaint form to submit. There is a major amount of patch work, not just sheet rocking and blending in as should be which is costing us more than should have to finish closing up the walls. To top it off, we helped all weekend cleaning out debris, called the city to pick up the trash to which with the price they charged should have been hauled by them, bought them lunch and got backstabbed with a higher than expected bill. The amount of fans thrown all over the house was insane with thrown wires all over the place with major tripping hazards I had to clean up so we didn't trip over the total mess. 2 year young business with complaints and learning curves in progress. I lose sleep allowing this company to tear my house apart and feel sick just thinking about the experience we have been thru and providing a $8,000 deposit which they wanted. Just beware of the nice talk. It's all about the money and taking advantage of insurance. Not sure why this review is stating California. It was done in Florida.

I still have a mold issue and Jake Petrovic was to come back out and finish the mold mitigation but…read morehas refused. Thought its pointless because half the subfloor is petrified. He said he 'hand scrubbed' the whole crawl space area but I call BS. He never completed an inspection prior to hiring, he said the subfloor was sound based on the home inspection photos of the mold. Half the subfloor was actually rotten and we were falling through it once the carpet was up. He never came back out for a followup to make sure there was no active mold, never went inside. I have to hire another mold remediation company to come out now. He told me mold does not eat through wood. I am filing a complaint with the state against his license. He should not be performing mold mitigation. He charged me $12,500 for 1.5 days of work and the franchise told me I should have hired an industrial hygenist!! Yet thats not what I was told needed to be done!! Please beware of this company...he will screw you over big time and not take any responsibility!! We had to go buy sheets of plywood just so we could walk over the floors without hearing crunching or falling through! Such a waste of money!

The first quote was 1145.00 I gave a deposit and then when i got the balance due invoice the total…read morewas 2200.00 I decided that felt like a bait and switch and i canceled the contract. It clearly states on the contract YOU MAY CANCEL THIS AGREEMENT, WITHOUT PENALTY OR OBLIGATION, WITHIN THREE BUSINESS DAYS FROM SIGNING BY SENDING WRITTEN NOTICE TO US. I canceled the next day via email the person Jeremy said i would get a refund in 28 days . THAT WAS JANUARY he was really rude had he not been I may have taken his discount. He actually argued with me. I Still have not gotten my money back.

It has been quite some time since I have received customer service this great…read more I submitted a request for a quote and received a text from Jeremy within two hours. I scheduled a date for the estimator, Todd, to come out. Todd was straight forward, honest and not pushy at all, which I appreciated, because I wasn't sure I would be able to afford gutters, based on a previous quote from another vendor. Todd measured, took photos and prepared a quote the same day. The price was $5,600 LESS than a previous quote. I asked how long it would take to be placed on the installation schedule, and he said about 2 weeks after my deposit was received. I made the deposit online the next day and had beautiful new seamless gutters ten days later! I couldn't wait for the first rainfall to see how well they worked, and I'll tell you, I wish I'd found them years ago!