I wanted to come back and update this review. Mr Tony made this right by 1) giving us a part at his…read moreexpense, which was not necessary but much appreciated. Shows how much he wanted to make this right. 2) he offered us a similar product he had in stock. After seeing how beautiful the in stock tile is after being installed I knew I had to re-review y'all. I also must admit to liking this tile better!! Everyone has "penny" tile, we have "half dollar" size floor tile. Just love it!! Thanks for everything.

Absolute best people on the coast for flooring. Products and service is untouchable.read more

Hard Rock installed kitchen counter tops for us Monday, September 15, 2024. The most Beautiful…read moreQuartz! They are rated 100% for us. Thank you "Tex" for the wonderful job you & your team done. From everyone in Sales to the Installers. Great Job We will always Endorse your company. Kudos. Efficient & Timely. Sincerely June & Roland Maxwell Grand Bay, Al.

After searching for a month for stone to use in my powder room and kitchen, I was so pleased when I…read morewent to Hard Rock Tile in Semmes. They had a Cristallo stone that was perfect for what I wanted. The sales girl was very pleasant, but it was downhill from there. The guys used for measuring and installing, etc were rarely there when they said they would be. When the guy finally came to measure for my kitchen island and powder room, he failed to listen to what I needed. Instead, of including the measurement for my powder room in determining how much of the slab I needed, he measured what I needed for the island and the top of my dishwasherf, which was across the room... not even part of that island. Plus, he had not included the overhang in his measurement. It was totally off. It is a miracle that the contractor who was doing my kitchen is the one who realized it. Otherwise, it would have been even worse than it was. When the time came to install, the Cristallo stone had been cut for the dishwasher area and not the powder room. There was nothing for the powder room. I couldn't believe it. The additional stone had been used for the top of my dishwasher instead, and there was an implication that I should pay for that. I refused, and it was dropped, but I could tell they were not happy. Why should I have to pay for their mistake? Then, they had to find a stone that could be used for the powder room, but they didn't seem happy about that either. I also used a different stone in my pantry where I had a sink. When they installed that tile, they put the sink in and cut the hole for the faucet WITHOUT seeing the faucet. Given that it was a very small sink, I specifically asked them shouldn't I wait for the faucet to be there to see the distance it extended over the sink, but that was not accounted for. When the faucet came in, it was too big, and I had to change what I wanted to use. It was a constant hassle. I had full intention of writing a review to state how incompetent the measuring and installation service was. They were off on the measurements, they didn't listen to what I needed, and they expected me to accept the areas that were not pleasing to me. There were several different installers, so it was confusing when I voiced that i didn't like this or that. Now, here we are months later, and I had not written a review yet. However, I had a contractor here to look at my kitchen cabinet drawers, and he was shocked to see that there is NO support underneath the stone. There is a gap between the stone and the top of the tile, which I assume will make the stone very vulnerable. Cristallo is beautiful, but it is brittle, and this is a very large island. If t will sag or crack without the proper support. I'm sure they would never admit to their not giving the proper support when it was installed. Overall, Hard Rock has beautiful tile and stone, but I would not do business with them every again. My advice is look elsewhere.

Great experience. We replace all the bedrooms in our home with carpet (4 total). I visited…read morePfeffer and spoke with Arlene. She was great at no pressure selling. She let me take my time, choose the carpet I wanted. I compared and asked about a lot about a variety of things (including prices) The team never rushed me. She allowed me to take some samples home to look at and came to pick them up later. Once she was 100% sure that I had what I wanted .. She ordered the carpet. A week later a team of guys came to begin the install. They were extremely professional, respectful, and polite the entire time they were in my home. They did not make a mess at all. They cleaned up after them selves.. including taking the trash/debris outside to a bucket they brought. The team didn't even use my trash containers. They even vacuumed the carpeted areas once installation was complete. The process took two days. On the second day, a thunderstorm happened while installing.. my poor afraid dog burst into the room and insisted on staying with one of the carpet installers. The man just petted her, talked to her, and worked around her. I kept removing her but any chance she got.. she wanted to sit by him to be safe.

Very good prices. Better than most. Very professional, family owned, good selection. The…read moreinstallation crew were so polite and well mannered. All are just good people. David and Kyle Presley were great and took care of every little detail. Also helping was Triston Sims, Dillan Richerson and Bobby. Look no further. This group is who you want for your flooring needs. Thanks guys!

Whoever answered the phone was very rude and hung up on me before I could even finish requesting…read moreservice.

Bob has the know-how and integrity. He responded quickly and asked for photos and info for my job…read more Thank you Sir!

#1: We were over charged over 30% on materials. Floor size is only 210 net sq ft but the invoice…read morehas 337 net sq ft. The company kept the extra that we paid for...no refund. It was sold again and used on another job. #2: Terrible workman ship. They don't even follow factory's installation instructions for laminate flooring. Factory specs call for no more than one layer of old vinyl under new laminate. They installed over three layers and of course after a year it's failing. #3: They will not do anything about it. The laminate had a fifteen year warranty but not with this faulty install. I should have been more careful and checked everything before using them. Please do not fall into the same trap we did.....do not contract Mainstreet for a small or large flooring job. This business is NOT BBB Accredited.

We had a commercial building with all new flooring. Van was unresponsive to all of our concerns…read more The tile application was so sloppy we had to repaint multiple areas of our building. They refused to hang doors they took down. When we hired someone to hang the doors back they would not close and they refused to fix them. There was grout all over the tiles through out our 10.000 SF building. They left jagged edges on our floor trim where they cut it out for installation and refused to repair or replace. If Van wanted us, he was very demanding but when we tried reaching him he was unresponsive. The workers who came at night left ALL the lights on and forgot to lock doors, as well as not setting our alarm. They also lost a key to a vending machine that took weeks for them to remove from our lobby where they placed it.

We used JP Masonry to replace our wood steps with brick steps. He responded to our call and…read moreprovided an estimate within two days. He had several other jobs he was working at the time, but because our job was small he was willing to work on the weekend. He and his crew completed the job as promised. He kept us informed about everything, and cleaned up after they were finished. Joseph was a great man to work with and I highly recommend him and his crew for your masonry job, big or small.

From the owner: J.P. Masonry LLC is a great choice because we are dependable, honest, and does quality work or what…read moreever the project is at hand. J.P.Masonry LLC established in 2020 but has been doing Masonry for more than 25yrs of experience. We have seen a lot and done a lot. You can't go wrong with J.P Masonry LLC

I highly recommend Bama Flooring for your flooring needs. Mary was very patient and professional…read moreworking with me for over 2 months trying to find a carpet for our bedrooms that agreed with my allergies. In the end we had to go with laminate and they are gorgeous. The installation was perfect; I cannot find a flaw. Russell and the installers were very courteous and fast. We are very happy with our new floors.

I highly recommend Bama Flooring! They were so accommodating and service friendly! They replaced…read morethe horrible carpet on our stairs and put in vinyl plank with a carpet runner. It looks fantastic.

I highly recommend Jubilee Flooring. Blair helped with with my new construction home. It is…read morebeautiful! I can't praise them enough!

This business has a large variety of tile to choose from. I worked with Blair and she is…read moreknowledgeable and responsive. The contractors arrived on the date scheduled and were super professional and the job well done. 5 stars are not enough for Jubilee!!!