Dental House I was a…read morenew patient at Dental House back in the summer of 2022 with Dr. Tiffany Paiva. I neglected my teeth during the pandemic and needed a lot of deep cleaning and work done - including a crown. After my initial check up, X-rays, and deep cleaning Dr. Paiva and I discussed steps going forward. I explained my lifestyle which involves a 100% travel job - currently working in NYC the majority of my time. I'm only home in Austin every other weekend. Since offices are open weekends, I always have to make way advanced flight reservations to be available on a weekday in Austin. In order to best approach my dental care, I asked Dr. Paiva for the office to provide a list of all necessary procedures, ranked in priority, so that I could take care of them piece meal. And hopefully get everything done within a few months. This also was a sizable total cost, even after insurance, and easier for me to pay in smaller chunks. Dr. Paiva continued to insist I take care of everything in as soon as possible - within a couple weeks. She refused to listen to me that this request was impossible, mostly because of my out of state work; I already had my flights booked a month in advance. I had to repeat myself at least 4 times on why this would not work. Dr. Paiva's response to me was "It sounds to me that what you're saying is that your work is more important than your health". How dare she! I've never been so disrespected by a health provider. Even though I had one more follow up appointment, I knew in that moment I would not be going back to Dr. Paiva again. The Dental office did, however, draw up a list of procedures ranked in priority, like I had asked. My overall assessment: the office is nice, friendly and respectable, along with using equipment that appears to be top notch. Dr. Paiva is knowledgeable and "generally" friendly. But she demonstrated complete disregard for my circumstance and outright disrespected me in the most infuriating way. For this reason I will never step foot in her office again. Since then, I have switched to another nearby, respectful dentist.

Talk about over inflating things. We are very particular about our dental health but Dr Tiffany…read moredefinitely makes everything seem like an apocalypse. And then had the gall to turn around and ask if we were thrilled about it. Like genuinely. I can't even... talk about trying to squeeze as much as she can from insurance. To be told you need everything and more under the sun and to be sent to different specialists as well. I can smell a scheme when I see one. Save your time and go to a calmer, more reasonable dentist.

Dr. Dallas is the best dentist you will ever go to. Period. I had a phobia of going to the dentist…read morebefore I was referred to Dr. Dallas; not anymore. He delivers a great dental service, is gentle, and makes a usually (historically for me anyway) painful and horrendous process easy and painless. You don't have to worry about your purse strings because he is also honest. His secretary and dental hygienists are also nice people and easy to talk to. It's like they genuinely want to be your friend. Furthermore, if you are afraid of drilling or having your teeth cleaned he has gas that can prevent anxiety. He will walk you through the process and make sure you're ok before he drills. I recommend him to everyone I know who needs a dentist. On another note, sometimes judging a good dentist/doctor has a lot to do with the company they keep. I'll repeat - his staff is excellent. All around a great experience. Trust this guy.

My family and I have been long-time patients with this dental clinic. When Dr. Hanle retired and…read moreDr. Dallas moved away, we were all very disappointed. Someone else would take over the practice, but a dental "hat trick" of finding three good family dentists in a row wasn't likely. Enter, Dr. Aldo Ronci. Ronci looks to be younger and therefore perhaps less experienced than he actually is. (I even asked him how old he was - if he was irked by such an intrusive question he was mature enough to conceal it.) I was happy that he didn't rush the visit, and showed genuine concern, not only about my teeth, but pocketbook too. Ronci's dental chair is extremely cushy. I don't know much else about dental equipment other than his looked advanced enough to do everything but cook dinner. Dentistry has come a long way since days of yore when dental drills were only slightly less jarring than a jack hammer. More importantly, I found Dr. Ronci's work to be meticulous and very nearly pain-free. He even managed to tame my dread of the Novocain needle (assisted by hygienist Denise's calming hand-pats). The front desk is manned by Cynthia and Lei, who greet each of the patients like the friends we have become.

Dr Schmid and his staff are very good at what they do and they make you feel valued as a client. Dr…read moreSchmid did my veneers years ago and I am so pleased and glad I did it!

Dr. Schmid is the best! He has been my dentist for over 10 years. I always have a great experience…read morewhen I get my teeth cleaned. I like that Dr. Schmid only recommends the dental work you need and never tries to oversell you. Bobbi and the rest of the office staff are very friendly and helpful. I would highly recommend Dr. Schmid to anyone looking for a trustworthy dentist in Austin!

I have been a satisfied patient at this office for decades. Dr. Burns is the third dentist to take…read moreover this practice, and the best, in my opinion. She and her staff are professional and reasonably priced. The office runs on time, and the front desk ladies are wonderful. This is a very professional and personable office.

Having worked as a hygienist for many years this practice is great. I have had wonderful…read moreexperiences with cleanings and multiple crowns. From the ladies at the front desk to the professionals who work here all are excellent at what they do.

I moved back to Austin 3 years ago and resumed seeing my dentist from the late 2000's. While he is…read morea nice man and the office staff are very nice, he only has two dental techs and my husband and I do not like one of the techs. Apparently, we are not the only ones as you have to wait months to see the other technician which put me way behind my cleaning schedule. So, I was on the hunt for a light, bright office with good vibes, upbeat music, a nice and friendly staff as well as an office up to date on the latest technology and I seem to have found everything I was looking for with Dr. Matthew Horne. Mia is a member of his front desk staff and she really gets all of the kudos. From my introduction to her over the phone to our encounter in person, I knew I had chosen well for my family. They are very thorough and for that reason, your first appointment may take a bit longer than normal, but I care deeply about my teeth and I appreciated the attention to detail. My brief encounter with Dr. Horne was also just as efficient. I left very happy and I also scheduled an appointment for my husband.

Went in as a first time patient today and was treated poorly and hurried throughout the visit. I…read moredo not have insurance and was quoted a very specific amount for x-rays, exam and cleaning. After the x-rays (the technician, Peter, was great) was shuffled to the hygienist. She kept calling me "honey" in a condescending tone and said she was "surprised" my x-rays looked so good after waiting so long to visit a dentist. Was asked multiple times about Invisalign, braces and other cosmetics that I had already said I wasn't interested in. I was really getting the hard sell at this point. She checked my gums and said they were in need of some TLC but nothing severe. She said it would be best to break up the cleaning into a 2-part visit. I asked what that would cost and she said she'd have the billing specialist work out the plan. The dentist came in, looked at my teeth for maybe 2 minutes then said i would need a cleaning (the whole reason for my visit) and agreed it would require 2 more visits. She then said I needed to watch some video about gum disease from the 1990's and left. The billing specialist then walked me through a multi-visit plan costing upwards of 600-1000 a visit! Then gave me a bill for 300 for that visit where i received no cleaning at all and only had x-rays taken. It was a complete scam, zero patient care, total hard-sell on cosmetics and dr. doyle clearly only cares about making money and not the health of the patients. I left sobbing and feeling less then human. I wouldn't recommend this office to anyone.

Great service, friendly too. I didn't feel like they were trying to upsell me. Just answered the…read morequestions I asked and gave me affordable options.

All of the receptionists, schedulers, and hygienists are great! Located conveniently behind Madam…read moreMam's , you can visit your dentist, check out the koi pond, and grab a coffee at Epoch!

Great staff and a very nice location off of Capital of Texas highway. In terms of the aesthetic,…read morethe office has a nice minimalist look and a nice front desk as well. My favorite part about this dentist is that during my cleaning I was given a choice to pick a Tv channel to watch. Never before have I had this and I loved it because I didn't have to stare at the glaring light like at other dentists I experienced. In terms of the staff, the front desk personnel were very cheerful and welcoming despite it being 8AM in the morning. My tooth cleaner Cassidy did an amazing job at cleaning my teeth and made sure to let me know the spots where I need to brush more. Lastly, Dr. Ho the dentist was very detailed and made sure to give me a complete rundown of my teeth. He also described what my breathing canal looked like as well as a couple prone areas for cavities. Overall, I have no complaints and I was very satisfied with my experience here.

I live in Westlake, I work in Westlake, I have teeth, and I like eating at Hat Creek Burgers…read more For providing an important medical service at a convenient location with a baked-in excuse for yummy fast food, Dr. Ho should, in view of the above facts, be a slam dunk for a five star review. That said, I feel compelled to give Dr. Ho a three star review. Dr. Ho is a nice guy, and definitely seems to "know his teeth." However, to continue with the dental metaphors, the lingering taste in my mouth from my visit was one of irritation with the practice's inefficient, time intensive workflow, which IMHO, completely negates the convenience benefits of the practice's location, and for the reasons set forth herein, doesn't really make sense from either a dental care or business perspective. My routine cleaning and dental exam took over an hour to complete, with at least twenty five minutes spent poring over 3-D scans of my skull and teeth, and Dr. Ho discussing how the 3-D scan showed that one of my sinuses was fully blocked. (regrettably, the fact that only 50% of the cost of the 3-D imaging would be covered by my insurance was not part of the discussion). Fascinating stuff, that rundown on my nasal passages - but a bad use of my time when I'm breathing fine, my teeth don't hurt and I've got to run back home to ferry a toddler to daycare. Further, about 15 minutes into the discussion of 3-D scan of my head and teeth (including asides on the state of my sinuses), Dr. Ho went from being generally sanguine about my dental health to going back and forth as to whether he saw a cavity . From this, I conclude that there is some probability I have a cavity, and we should definitely keep a close eye on one or more of my teeth. By my math, my dental visit was made ~20-25 minutes longer and $150 more expensive than it needed to be due to the long winded review of the partially out-of-plan 3-D imaging. From a business and prophylaxis standpoint, the better move would have been to skip the 3-D imaging, and to the extent x-rays presented a tricky question of whether I have a cavity in need of attention, move up the date of my next checkup to keep an eye on my possibly latently janky tooth. We'd all win this way. I'd get back my precious time, insurance would have paid for everything, and Dr. Ho would easily recapture the revenue from the $%^&-ing out-of-plan 3-D scan in future cleanings and visits. Further, if routine cleaning/checkups proceeded quicker and did not include a partially out-of-plan 3-D scan as a matter of default, I'd be inclined to send the rest of my family to this practice, so we could all get our teeth done and go for burgers afterwards. But so long as such a visit would foreseeably take four-plus hours and cost me $600 for the uninsured portion of four 3-D scans, that's not a sensible option. That said, I'm a reasonable guy, and if presented with evidence of shorter visit times and making the 3-D imaging optional, I'd consider updating this review and returning to this practice, as Dr. Ho appears to be a thoroughly competent dentist with an uber-convenient location.

No doubt best dentist experiences of my life. All staff at the Hills are helpful, personable and…read moreprofessional. Although I have received care from Dr. Winters, my primary dentist here is Dr. Grahl. He and his dental assistant have provided gentle, effective care, and the knowledge that they possess about state-of-the art dentistry is unparalleled to any other I've experienced. I've undergone general cleanings, laser therapy for gums, removal of amalgam fillings, partial porcelain crowns and am currently undergoing treatment with AGGA, which entails monthly visits for the next year at minimum. (I've also even received terrific massages here.) The environment at the office is smooth and relaxing, which is certainly not the norm in dentistry. (The aromatherapy always smells so nice, I can request the music in the exam room and even enjoy a hot neck wrap). All my questions are truly heard and satisfactorily addressed. I am confident that I am receiving the best care at the Hills and feel fortunate that they were able to take me on as a patient. Highly recommend!

Be very wary of places claiming they can "fix" all your TMJ/TMD problems…read more I was really looking forward to this appt, but unfortunately left feeling like I was being sold an extremely expensive solution rather than evaluated for a medical problem. The in-person consultation at Hills Dental was conducted by a "patient advocate," not a dental professional. Despite having chronic pain, I was told what was supposedly causing it without scans, imaging, or in-depth examination. The proposed treatments ranged from roughly $8k to $65k out of pocket--with no guarantee of results. They dismissed my dentist-provided custom mouthguard as "just a piece of plastic," then tried to sell me their own "special" plastic mouthguard for roughly 16x the cost. They acknowledged surgery is expensive with no guarantee, then offered a similarly expensive "non-surgical" alternative that also had no guarantee and wasn't covered by insurance. I understand that TMJ/TMD is complicated and that treatment isn't one-size-fits-all. But when you're dealing with chronic pain, it's dishearening to see practitioners selling $8K-$65K solutions without what felt like an appropriate diagnostic evaluation by an actual professional.

This was by far the best dental experience I have ever had. I met with my hygienist, Bree, who took…read morethe time to sit down with me and explain what I needed to maximize my oral health. Dr. Gutwein was incredibly personable and made me feel like I was genuinely cared for. The office is very clean and makes you feel comfortable upon arriving. You can tell how much they care about their patients by how thoroughly they engage with them and their transparency surrounding pricing and insurance.

I absolutely loved my visit. The dental assistant that was in the room with me first was so caring…read moreand thorough with conversation and explaining things to me (and she asked if I wanted to know or if I wanted to sit back and relax, just watch Netflix w headphones). The dentist was great and quickly added to the conversation, letting me know what he saw in my X-rays. He didn't push me to do anything but gave me much info on where I lm at and what to keep an eye on, etc My greatest dentist experience

Easy to make an appointment and work with. They are prompt, efficient and effective. A very…read moreprofessional and courteous group that is well versed in modern dental technology.

The BEST in Austin! Prices are below industry standards. They can do crowns in one trip. They do…read moreoral procedures. Dr. Neal is the king of the business! Dave M