I spoke to 2 woman, at this location. I have never felt like i have wasted more time dealing with this situation than I have in a long time.
1st I spoke to Elana, not that I have any issues with people who are very direct & straight to the point. I am that type of person myself.
But she was VERY assertive towards me, treated me like I was something that could be disposed of almost. I will also admit, when she told me that the extension I filed with H&R Block (may I add) failed to be approved by the IRS I freaked out.
Either way I made an appointment with her, figuring that's just how she was brought up/raised. My tax advisor at this location, her name is Beatrix Paal.
Smart woman, I'll say that. However, after I decided to move forward. I went into the office on a Friday, 07/10. We went over all of my tax documents & paperwork.
Over 2 hours, we decided we'd schedule another meeting. Well that meeting NEVER came. She emailed me again on the next Monday keep in mind RIGHT as they were closing.
Telling me 'we'd have to reschedule for Friday.' Well that did not work for me I was out of town on Friday-the weekend. I followed up with her this week (07/26).
I sent her an email to see if I could get a sense of what I would be looking at since she no longer 'had time' to meet me @ the H&R Block location. We could schedule a phone call.
No problem, well lone & behold. She emails me back stating the following:
'Unfortunately I have to take my 8-week furlough & will not be back until September. I think it would be best if you scheduled with someone else.'
& she recommended me to another H&R Block tax advisor.
I'm going with my CPA form now, the amount of time that I spent with these people would've covered the fee that my CPA would've charged me out of the gate. read more