They didn't have my item ready days after it was supposed to be…read more The person at the counter said they only take cash and my ticket had no date, no info but my phone number. They said to wait until they called me when the item was cleaned and ready for pickup. There is something awry at this place and I doubt I will ever get my item back. I would never return to this place.

HORRIBLE BUSINESS! I am submitting this review on behalf of a friend who is a very, nice and kind…read moreperson and didn't want to cause anyone any trouble but the public needs to know about places like this. The fact is my friend brought a men's dress shirt to Peter Rapid for alterations- shortening the sleeves, taking it in some and shortening at the bottom. He was charged a whopping $100 for this service! He could have purchased a really nice new dress shirt for much less. At first she was going to charge extra for cleaning it but then at the last minute agreed to include cleaning. This is disgraceful that a business would take advantage of a person this way, especially in this economy where we are all just barely keeping our heads above water. NEVER NEVER NEVER give this place your business! They will rip you off!!

Dry cleaned my suit pants today,and was very pleased with the quality and value of this business…read more They are nowy go to place for dry cleaning and more Thank you, Chris

Good service, and fast work , would recommend. Brought in a coat which they did a really good job onread more

I should have read the reviews before using Park Cleaners! Paid for minor alterations to a dress…read morethat fit perfectly aside from being too long: shorten, add strap loops and tack 2 folds that were sticking out at odd angles. At pickup, no strap loops and instead of tacking the folds they took the dress in so it was way too small and couldn't zip up! They said they couldn't fix it and offered a) refund b) to pay for a replacement dress. When I called back to say we had been able to fix it and correct the problems they caused, and only wanted the refund of $65 and not for them to oay for a new dress which would have been $200 or more, the owner refused! I thought she would be pleased we were choosing the lower amount! DON'T TRUST THEIR WORK. They don't speak the language the alterations employee speaks so how can they ever know if they are communicating to her what is needed?! SO DISHONEST.

Drop off laundry and had zipper replaced on jacket. I've…read moreused park cleaners for 40 years and my mom has been going there since 1967. Excellent service, and extremely quick turn around time. Free pickup and delivery and same day service. They can get impossible stains out of my white shirts. I can't say enough great things about all my experiences with the staff at park cleaners. They always greet you with a smile.

Teeeee-riffic place…read more My problem: I had just purchased a $140 Calvin Klein red sheath dress for Christmas doings in Arizona. It looked lovely on me! I wore it only twice. Then, a big grease splatter pockmarked the front on Christmas Eve... I couldn't even wear it on Christmas as planned. Without thinking, I dabbed a tinnnny bit of water and Dial soap on a washcloth and tried to wipe some of the grease away. It dried overnight and in the morning, I was met with a large water stain that had eclipsed the diminutive grease spots. I knew it was dry clean only, but I had no idea that this would happen! I was heartbroken. I flew my damaged dress back to MA and brought it to Five Star Cleaners. The two older ladies at the shop complimented me on the dress, and said that they'd try their best to eliminate the water stain, as well as the grease spots. Nothing could be guaranteed, of course, because water stains are notoriously difficult. Because of the holidays, Five Star was a little backed up, but I was in no rush. I just wanted my dress to be "fixed." Fast forward about a week later (I forgot to pick it up a few times), I dropped in again to retrieve it, about 5 minutes before closing time. I didn't have my receipt, but the gentleman was able to look up my information nevertheless. He hung my red dress up for my inspection and WOW! not a trace of grease or water stain to be seen! And here I was, imagining that I'd have to dye it purple, or buy another $140 dress to replace it. Obviously, I'm super excited that for less than $15 my damaged dress was returned to like-new condition. I highly recommend Five Star Cleaners for dry-cleaning services, but they also do hemming, repairs, and more. They are honest and straight forward, and do not hesitate to convey their prognosis of your problem. If they can fix it, they will try. If it will be expensive, they let you know up front. I'm so very grateful that they were able to rescue my dress!

I used this cleaning service on the recommendation of a relative. I had 2 comforters cleaned…read more(Queen and King). It was expensive at $40.00 each but I needed them done quickly. I picked both up about a week or so after due date. One was extremely wrinkled which I wasn't expecting at that price point nor from a professional service. Of course, the fabric and late pick up may have contributed but I've had the same comforter cleaned before at half the price without wrinkles. Not sure what happened this time around and will seek other options in the future.

One of the few dry cleaners in area. Never had a problem and have used them for years.read more

If I could give 0 stars, I would…read more DO NOT USE THIS SERVICE. I need to make this extremely clear to anyone who sees this. Please do NOT go to this business. Wash your clothes by hand if you must, but avoid using this service at all cost. My clothes were not only not ready by their promise time, but they were at the wrong location, returned in their original condition, and I was NOT refunded. Absolutely disgraceful. 3/25/24: As a first time customer, I went to the Westfield st location to clean two white coats for work (I'm a registered pharmacist). Upon entering the location, I was greeted with an extremely cold energy, courtesy of the front lady Tiana. There was no acknowledgment, which is fair as there was a lady in front of me. I waited in line as I watched her handle the customer in front of me attentively and sweetly for over 10min. No problems, however, when it was my turn, it was clear there was a shift in her mannerisms. She avoided eye contact, took personal phone calls while handling me, and was all around disrespectful in my opinion. As a young black professional, I pay attention to these behaviors especially when they are so sharply different from what I saw with the previous lady (white, middle age). She assured me my coats would be ready for pickup the following day at 4:30pm. Fast forward to today, 3/26/24. I get to the location and the delivery man / co-owner it seems, Rodrigo. Takes my name and notifies me that they made a mistake, and my coats are still at the cleaning location. He gave me his number and said he would pick them up and bring them, but it was close to closing, and I had a feeling this was NOT a reliable business. I followed him to the location just for him to walk out, shoulders shrugged, cowardly muttering "Looks like we couldn't get to them tonight" holding my two dirty coats. I made it clear that this was unacceptable, and he offers the first half-cooked apology I received this whole experience and a "cash app" refund. In my discussing of this unprofessionalism, Rodrigo had what appeared to be a mild breakdown as he discussed the stress he's been under with two daughters, one of which he felt the need to mention was black, since I myself am a young black man. Disgraceful. As a personal message to you and this business, if you want to be a respected father, respect yourself first. Take accountability. Take care of your customers. Please DM me for details as I am currently in the beginning stages of court proceedings (as I was not given a proper refund, and will be missing work) but to summarize, this is a terrible business that does NOT respect its customers. Luckily, my jacket maintains a recording device that has this whole interaction. Final notes: Tiana, (Westfield st front lady) please treat all your customers with an equal level respect. Young or old. Black or white. Nonverbal communication speaks volumes. Rodrigo, you're 36 with a family. You don't strike me as a terrible person, but the way you handled this situation was honestly disgraceful. We all make mistakes. It's in how we handle it that makes all the difference. Feel free to message me, otherwise, I'll see you in court. Stay blessed.

I have brought my wedding dress and a vintage velvet sofa cushion to Omega and they did an amazing…read morejob! They got stains out that I didn't think would be possible. Their price was fair and their work was awesome I am beyond happy with their service!!

I've had bad luck with other cleaners damaging my clothes in the past. I've been going here a…read morewhile and it hasn't happened yet. The staff is very friendly (my fav is the dude with the funny T-shirts) and the owner knows me enough to say hello when I come in.

This is unacceptable. This mark wasn't even on the pants when I dropped it off. They made my…read moreclothes dirtier. Customer service wasn't very friendly either.

What can I say, I've been doing my dry cleaning with them for the past 12 years and they always…read morehave done a perfect job. Thanks Belmont!

I have been going here for years. They definitely tell it like it is in terms of clothes too soiled…read moreto be cleaned well because they don't want you to be misled or disappointed. But they do an excellent job, and bend over backwards for faithful customers. Their prices are totally reasonable. On several occasions I left a decent amount of cash in my clothes and when I picked up my laundry they had the money for me. One day my wife was double parked and the owner ran out and handed her our clothes. Good people. Support local hard workers!

I am from a big city and never in my life have had a dry cleaners pick through my clothes the way…read morethese people did. In Los Angeles I would bring my articles to the cleaners and they would say, "OK see you tomorrow!" No so here. I brought theses people a few silk shirts and a quilt. They picked through and examined the shirts meticulously, explaining why each one was either "already water damaged" or would need "special pressing" and thus my shirts would cost almost $15 a pop to clean. My friend brought a shirt in last year and after they cleaned it they told him never ot come again because the shirt was "too dirty". The quilt they refused to take because it "had too much cat hair" on it and it might break their machine. Really? Do these people want business or what? Do people bring them clothes that are already clean? These people live in a dream world.