I have meds that need to be filled regularly. The staff are a complete riot! Many know me on a…read morefirst name basis One day I walked in and a MAJOR Karen wanted to announce her arrival and argue. Ok, I shut her down. My last visit I may have her name wrong, Avi? Absolute sweetheart but our first meeting. I could not stop laughing. I gave my name and like a choris the others rattled off the rest. Amazing crew there and SF Road. SF Road has Hard supplies (canes, crutches etc) Hollywood Way is 24 hours but not pharmacy. CVS is one of the last. The crew has been told.. Kiosks WILL begin deployment. Pharmacists and assistants terminated. AI will know better than the human you talk to.

There is a really good reason this pharmacy gets two stars. My asthma puffer was defective. I…read morecalled the manufacturer, got through immediately and was given a case number for CVS, so they could replace it at no cost. The woman who helped me was wonderful and helpful. I messaged CVS and the pharmacy technician who called back spent considerable time telling me how busy they were and that they would get back to me when they could, but it would be awhile WTF? I told him if they want to get their rating above 2 stars, perhaps he could just say, "I'll help you as soon as I can, knowing this is your asthma medicine." I got a second phone call from a manager saying, "We'll try, but we're not promising anything. I go to this pharmacy because it's convenient - that's about it. It's not even two stars.

All CVS locations I've been to received zero star from me until today. I've never been on this…read morelocation for nearly two decades but this branch is a lot bigger than nearby locations. It's also much cleaner and organized. No wonder Ellen De Generes filmed a segment of their show here with Michelle Obama. The biggest surprise was for me to be helped by two of their employees. First, I went to the kiosk to see if there's any coupons I can use but the machine didn't print anything. I found a guy in one of the registers who helped get my coupons printed. Then I proceeded to the pharmacy to look for an item but I didn't find any so I went to look for an associate who was on the next aisle. I told him what I was looking for and he actually walked in the right section.

Efficient location that we needed to use mid-evening. Staff was on-it, polite, and informative…read more Thanks.

Have been going to this CVS and using their pharmacy for years!…read moreHave never had a problem other than them being understaffed at times. But every is friendly and they have a great selection of merch

Not my regular CVS but I have been here many times over the years. It has always been one of the…read morenicer CVS s that is organized and well stocked. On few occasions I had to get prescription meds here cause my local CVS was out of it. Staff is friendly and helpful. Always ready to help. I always have a good experience here. Great customer service specially at my last visit when I had to return an item I purchased from my local CVS. Great service Burbank CVS ... After so many years I finally realized that I never wrote a review on this location ... better late than never I guess.

CVS the great place to shop if you hurt your ankle your arm or if you need anything to eat…read morechocolate it's for a diverse I highly recommend recommended it. I bought a couple of wraps and a couple pieces for my Nurse because she hurt herself CVS product line.

Came by on a tuesday afternoon for my online order- ready to be picked up. Had to form line and it…read morewas a busy day, but the line went along pretty quickly. The lady that assisted me was pleasant and quick. For me, the location is convenient and they also have a large parking lot. I like CVS because I get to use my coupons and it does help to save a few bucks on personal are, meds, etc. for the most part, this store has items in stock when I need to place an order online.

This location is convenient to my shopping path and it's great that it's located at a major…read moreintersection so I can swing by no matter where I'm coming from. The store is usually well maintained and stocked, and the staff has always helpful and pleasant. Bonus that they have a nice size parking lot! This location can be super busy, so you might have to wait in a link the line at either the pharmacy or checkout, but they're fairly efficient getting people through.

visited the drive up this morning 06/23 at 8am ish. I needed to pick up 2 new medications but, I…read morehad a change in insurance. let me also add that I normally do go inside for my medication but I happen to have a sleeping baby at the time. Why is it that every single time I go here the ladies who had out the meds have such a bad attitude?? This one lady in particular practically threw the medication at me and the receipt didn't once ask me sing she just put it on the drawer and slid it towards my car together with the meds and walks away. not once sing the paper or do you needs help with your new medication? This review will probably go unnoticed but wanted to let everyone know my experienc.

I've been coming to the pharmacy for about two years and I love it. I never have any problems…read moregetting my prescriptions and I love the low costs. The girls who work here are super friendly and I wouldn't dream of going to another pharmacy. I adore Amelia who ALWAYS helps me and is so incredibly friendly. I can honestly say she is a part of the reason why I come to this pharmacy. She always has a smile on her face, and is always super helpful.

just now New Araceli…read morewas the rudest most disrespectful person I have ever come across. Her and another associate were standing there talking bad about me in Spanish and because I'm white they assumed I didn't understand. Very unprofessional and disgusting. I let them know I understood and she got offended and started being even more rude and disrespectful. As a person who works in customer service, these women need to take some classes to learn respect and better customer service. I felt very degraded and discriminated. Not a good place to go when you are sick and have sick babies at home waiting for medicine.

I cannot say enough good things about Sunland Pharmacy. From the very first day I walked in, I was…read moretreated with kindness, respect, and genuine care. The entire staff is extremely nice, incredibly helpful, and they actually answer the phone right away when you call, which is rare these days. I ended up switching all of my prescriptions to them because their customer service is outstanding, their service is fast, and they truly make you feel like you matter and not just another number in line. Every visit is smooth, every question is answered, and they always go out of their way to help. In a world where good customer service is hard to find, Sunland Pharmacy really stands out. They are efficient, professional, friendly, and just overall amazing at what they do. I highly recommend Sunland Pharmacy to anyone looking for a pharmacy that truly cares about their customers. Thank you to everyone at Sunland Pharmacy for being so great and for taking such good care of your customers. It truly means a lot.

If I could give Sunland Pharmacy 10 stars, I would -- and I would probably ask Yelp why they…read morestopped me at five. I genuinely cannot say enough good things about this pharmacy. They have become such a valuable part of our community, and the kind of customer service they provide is almost unheard of anymore. Lily, in particular, has gone above and beyond for me more than once. She is kind, compassionate, professional, and actually communicates with you which, sadly, feels like a luxury these days. When I was extremely sick with a fever and the flu and absolutely did NOT need to be spreading my germs around town, they delivered my medication to me. That meant more than they probably even realized. Most recently, I had an urgent medical issue and needed a prescription filled right away. I left my doctor's office, drove to Sunland Pharmacy, and by the time I got there, it was READY. I actually thought, "Wait... that's it? I don't have to wander around a store for an hour waiting for a text message?" That is the difference. You are not just another prescription number here. They know their customers, they communicate, they care, and when something is urgent, they do everything they can to help. That kind of service brings real peace of mind when you are sick, uncomfortable, worried, or just having a rough day. If you are still spending your life waiting in line at one of the giant chain pharmacies, do yourself a favor and give Sunland Pharmacy a try. I honestly wish I had found them years ago. They have been an incredible asset to me, and I am so grateful for the care they provide. Thank you, Lily, and everyone at Sunland Pharmacy. You truly go above and beyond, and it does not go unnoticed. Highly, highly recommend. And again... yelp, we really need to talk about that five-star limit.

I came here to find out if a prescription can be transferred instantly. The answer is no. The wait…read moretime is usually 24-48 hours. It's helpful if you live close to the pharmacy. I did not, so I left empty handed.

Very disappointing customer service. I asked for help finding mosquito repellent and was sent to…read moredifferent aisles instead of anyone actually helping me locate it. When I came back a second time and explained that I still couldn't find it, the employee told me she didn't know where it was and refused to help me look for it. After being sent around the store with no actual assistance, I eventually gave up and left without the product. Extremely frustrating and unhelpful experience.

Horrible customer service, Horrible communication, VERY…read moreunfriendly and unprofessional. Could not wait to change pharmacy's. Can't believe these people are still in business

Scott Drugs has been my family's go-to pharmacy for years. Family owned so I'm always happy to…read moresupport their business. I'm here every few months for my prescription and every time I call they have it ready within an hour or less. They also offer delivery although I personally have never utilized it. Anytime we've had questions about side effects/dosage they've been very helpful.

I have been to this Walgreens location several times. It is usually well stocked and it is easy to…read morefind items. Cashiers are usually not that friendly. On the day I visited cashier was a super friendly young lady. Her smile and friendly attitude is the reason for my five stars. This Walgreens location shares the same parking lot with Trader Joe's. Parking lot can be really busy . Even though they have signs, still people park in Walgreens designated spots.

I talked to "Anne" and I am extremely frustrated with the pharmacy at this Walgreens. This has…read morebecome a repeated problem, not just a one-time bad experience. My medication is regularly not ready when I'm told it should be ready, and trying to get an update over the phone is almost impossible because the pharmacy frequently does not answer. When you depend on a pharmacy for medication, you should be able to rely on them to have prescriptions ready when promised or at the very least be able to reach someone by phone to find out what is going on. Having to repeatedly call, wait, and still not get an answer is incredibly frustrating. I understand pharmacies can get busy and delays sometimes happen, but when the same problems keep happening over and over, something needs to change. This location seriously needs to improve its pharmacy staffing, communication, and prescription turnaround times. I would not recommend this pharmacy if you need your medication filled reliably and on time.