How can you tell if a business is honest? When they don't return your call after you close the…read moredeal. I bought a Jeep Grand Cherokee and Jim said "you're gonna love this vehicle". I took it for a mechanic to look at, who said it needed new shocks - $1200. Jim tried to haggle with me, saying it should only cost $300. Finally got him to agree to pay the full cost at his preferred shop... which ended up being $1200. But that's not the worst part. The second time I started the car after I bought it, the check engine light came on. So while it was at his preferred shop, I had them take a look. Needs new spark plugs, they said. Also, it is dumping oil, need a new housing. Another thousand dollars. Still not the worst part. After the repair the check engine light cones on AGAIN immediately. I take it back in. They tell me there is a known TSB notice that the engine fails on this model. I ask "why was this not mentioned the first time I came in" the mechanic says "let me take a look" then mutters "holy shit" and starts making excuses. The estimate? $4-5 THOUSAND DOLLARS. I firmly believe they covered up this known issue in the first repair for Liberty. Jim told me he had driven the vehicle upon purchasing it, the check engine issue preceded my owning it, and I have called three times to talk to them about it. They don't answer and don't return my messages. I'll let you decide for yourself why that might be the case.

I will purchase another vehicle from Liberty Motors. Jim and Megan were great working with me in…read morethe sale and standing behind the motor home to ensure that things were good before my long trip to Elizabeth CO. There are several small things that need to be fixed, and Jim worked with me to get everything addressed. Communication was never a problem. When I called them on every occasion there was a friendly voice on the phone. I have found Jim and Megan easy to work with and are people of great integrity that stand behind their word.

I've had bad experiences in the past with pushy salesmen, usually when I get that, I just walk…read moreaway. I can't speak on every salesman that works there but I can tell you about Cody Bushman. He was absolutely excellent. Worked with me on my trade in and getting a vehicle I was excited about at a fair price. The most important thing to me when buying a car is working with someone who is not trying to take advantage of you and overly pushy. If you go here, ask for Cody, he is excellent and will treat you fairly. Full disclosure: can't speak on service or other salesmen because I have no experiences in that department

If you want to be scammed go here. This service department quoted me for a new battery and oil…read morechange, plus rotated tires at like $650 last winter, but because I was struggling financially- I paid the oil change at $130ish. Which already seemed excessive but I assumed they knew what they were doing. Wrong. I just had my oil changed at home and asked them to check the battery (nearly 12 months later on a car that's not even 4 years old) and they said it was no where near needing to be replaced. When I called to ask them why there was a huge discrepancy, and why my oil change cost less than 1/2 ($60) what they'd been charging me the last 2 years; I was belittled and condescended by Brady and Kendall who clearly have no professionalism or respect for their customers. I've called Subaru's American office and sent an email to their boss. I have a friend from Billings who drove an outback that said these guys were a bunch of con artists. I assumed he was being an alarmist, but he's absolutely right. Stay away and go to someone who is more than capable of changing the oil for less. These guys are a bunch of clowns and should be ashamed of themselves, but I'm sure they're not because they get to keep taking advantage of grandma and grandpa.

Carmart purchased my vehicle after using the kbb link to sell my truck. I recently relocated and…read morethe truck was in the shop being repaired for damages from a deer. Since I didn't want to fly back and drive the distance to the East coast again I decided to sell the vehicle remotely. Initially we went back and forth over the price. I was offered more using the Edmunds site brokering the deal elsewhere however Carmart360 was closer to the shop doing the work and they did come up on their offer based on the Edmunds offer. We started discussing the sale price March 24, 2021. we agreed on a price and they took possession of the vehicle April 9, 2021. As I'm remotely doing this they sent the paperwork and I signed and returned it April 14th, 2021. They paid the lender next day, and the deductible to the autoshop from the sale price. Which was super great and so convenient. I was told they would send the remaining payout to me once they received the lien release from my lender. So I waited..... called and was told it's policy and their hands are tied. So I waited..... and I waited some more. I have contacted my lender and the dealership multiple times. Lender informed me they need a fed ex acct number to overnight and a letter from the dealer stating they would not cancel payment if title was released early. I sent the sales guy a text notifying of this. Asking to expedite the matter, I planned to use the payment as the down on my replacement. Today May 7th On star notified me the account on my truck has been cancelled in my name. Someone has purchased the truck. Yeah!!!! I called the dealership since I would assume they had the title as they sold the truck. Nope I was wrong and informed so. Here is where my 1 star comes in. 1.) They took possession of the truck almost a month ago. 2.) The attitude I got a month after they took the truck and I finally called to say I would like my money. 3.) I left both sets of keys in my truck and was informed only one was in there and I would need to pay out 250 to replace the second set. I was warned by other dealerships they pay slow but had I known I would have sold else where or picked up my truck. I also would not have suggested their buying services to 2 people. If I were ever to return To the area based off the conversation and attitude from Daniel, I would purchase elsewhere. However if you don't need the money within the next month and a half, and you want to deal with a whole lot of back and forth then it's maybe 3 stars. If you enjoy getting attitude from a used car sales manager when you call to figure out Why how They can buy and sell a vehicle before you are even paid out this is the place for you. ‍

My wife and I bought our new (to us) car here. They really were very helpful in the whole car…read morebuying experience. They priced the car we wanted very reasonably so we were very happy with that. The salesman was not pushy at all and was nice to deal with (which is pretty unusual for a used car salesman). So overall they are very good and had the right car for us.

I purchased a car from Hertz on Saturday and it was a great experience! Kevin was very nice and not…read moreyour typical pushy salesperson. We got there at 9 am, test drove several vehicles, and left there at 1 pm with our new car! I highly recommend this dealership. Pamela T.

After having some horrible experiences with other dealerships in town I was so thankful and…read moregrateful to have found the wonderful team at Hertz! Shandra is a rock star. I started looking at cars about a week ago, maybe two and have had a really crazy schedule with work, the military, and life in general. She put ZERO pressure on me and even after test driving two cars and not getting back with her for a few days. Most dealerships text and call over and over and over again. When I was finally available to come in and make a decision she was so patient with me. I had them bring another vehicle up from a different dealership they work and they had it ready to go the day after. That night I sat down with their finance guy and decided that I wanted to wait one more night to make sure this was the car I wanted. It was a little more than I had anticipated spending so I just wanted to sleep on it more night. Everyone in the facility was so kind and did not make me feel pressured AT ALL. I came in the next morning, test drove one more car to make sure I knew the one I was buying would be worth spending the extra money. The process was fast and easy. I felt that this was the most honest and reasonable dealership I had dealt with. Their document fee is only $199 where most are $299-$800. The extended warranty was a steal and the whole team was so great to work with. When I'm ready to get a new vehicle again I will definitely be coming here.

Went to Lithia Ram in Billings to look at a used truck. We really wanted a new one and after a…read moreonce over of the used truck we told the salesperson, EJ Ross, we wanted to look at the new one. EJ was great. He didn't push anything we didn't want and understood everything we were asking for. We now have a great new truck and made the buying purchase easy and actually enjoyable. We will definitely come back to see EJ again if we need a vehicle. If you need one, go here and ask for him!

The worst mechanic experience. My quoted one hour diagnostic took two days and then the service…read moreitself was supposed to be one day and I waited from Friday till Wednesday. Nobody contacted me and when I did call I was met with many excuses. I understand sometimes parts are delayed or issues arise but nobody made me aware of the situation and Justin the technician was never available. 0/10 stars