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    TKO Auto

    5.0 (1 review)
    Closed 9:00 am - 5:00 pm

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    8 months ago

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    Carmart 360 - Our new car

    Carmart 360

    (9 reviews)

    Carmart purchased my vehicle after using the kbb link to sell my truck. I recently relocated and…read morethe truck was in the shop being repaired for damages from a deer. Since I didn't want to fly back and drive the distance to the East coast again I decided to sell the vehicle remotely. Initially we went back and forth over the price. I was offered more using the Edmunds site brokering the deal elsewhere however Carmart360 was closer to the shop doing the work and they did come up on their offer based on the Edmunds offer. We started discussing the sale price March 24, 2021. we agreed on a price and they took possession of the vehicle April 9, 2021. As I'm remotely doing this they sent the paperwork and I signed and returned it April 14th, 2021. They paid the lender next day, and the deductible to the autoshop from the sale price. Which was super great and so convenient. I was told they would send the remaining payout to me once they received the lien release from my lender. So I waited..... called and was told it's policy and their hands are tied. So I waited..... and I waited some more. I have contacted my lender and the dealership multiple times. Lender informed me they need a fed ex acct number to overnight and a letter from the dealer stating they would not cancel payment if title was released early. I sent the sales guy a text notifying of this. Asking to expedite the matter, I planned to use the payment as the down on my replacement. Today May 7th On star notified me the account on my truck has been cancelled in my name. Someone has purchased the truck. Yeah!!!! I called the dealership since I would assume they had the title as they sold the truck. Nope I was wrong and informed so. Here is where my 1 star comes in. 1.) They took possession of the truck almost a month ago. 2.) The attitude I got a month after they took the truck and I finally called to say I would like my money. 3.) I left both sets of keys in my truck and was informed only one was in there and I would need to pay out 250 to replace the second set. I was warned by other dealerships they pay slow but had I known I would have sold else where or picked up my truck. I also would not have suggested their buying services to 2 people. If I were ever to return To the area based off the conversation and attitude from Daniel, I would purchase elsewhere. However if you don't need the money within the next month and a half, and you want to deal with a whole lot of back and forth then it's maybe 3 stars. If you enjoy getting attitude from a used car sales manager when you call to figure out Why how They can buy and sell a vehicle before you are even paid out this is the place for you. ‍

    The only good thing about this place is Brett. We bought a vehicle 6 months ago for 27,000 we…read morecame in to trade it off fir another vehicle and they were only wanting to give us 11,000 we put less than 4000 miles on the vehicle. Because we didn't vacuumed and wash the vehicle they were wanting to rip us off. We were there for about 3 hours and only one other customer came in the finance manager came out and told the customer to sell his car on line and he would get 15,000. And the sales rep told the customer to go somewhere else, and than turned them away. They had a 2012 Nissan. They will either rip you off when you get there or they will try to rip you off if you want to be a repeat customer. We found the same vehicle that we were looking at at Carman, for 10,000 dollars cheaper just down the road. It was the same year, make and style just a few thousand miles more tho. Look really hard before you go to carmart 360 I'm sure you will find your vehicle cheaper and get better service somewhere else.

    Taylor's Choice Auto Plaza

    Taylor's Choice Auto Plaza

    (13 reviews)

    Definitely recommend to anyone looking for a used vehicle. Mark was honest and straightforward to…read morework with. All of the information relayed to me was understood and appreciated. After searching over 300 vehicles, I found a gem of a Toyota Tacoma at Taylor's Choice. I received a fair price and the paperwork was completed in less than 10 minutes. I highly recommend Mark and his staff for ease of sale with no pressure. Daleen

    On February 6th 2021 after many text and conversations with Mark My wife and I decided to take the…read more6hr flight from North Hollywood California to Billings Montana feeling some what nervous But determined to come back with my 2016 Ford F-150 Lariat Sport Edition, buying online can be somewhat nerve wrecking specially on BIG BIG purchases but I have to say Mark made me feel like family he was Not pushy, he was polite, caring and most importantly HONEST, he made the deal go smooth and fast, my wife and I where literally in and out within one hour or so, Mark and Melissa had everything ready for as soon as we walked in the door Melissa greeted my wife and I she said " we've been waiting for you guys come on in " then she asked about our flight and seemed very happy to have us there, Mark then took us outside to show us the truck although due to the snow storm we couldn't inspect the truck In detail let alone test drive it, so we literally took his word for it, my wife and I are from California we don't have much snow nor rain so we didn't want to do any "crazy" test driving to put the truck to the test we just went a head and took Mark's word for it not long after we signed the paper work and took off to Cali, but Before we took off Mark gave us a 101 on driving in the snow and he even kept checking up on us to make sure we where okay . Mark and Melissa THANK YOU for making the purchase of this amazing truck soooo smooth everything is like you said and posted on your website we are very very happy with the truck and look forward to doing business with you in the future even if we have to fly out there and drive back in a snow storms, GOD BLESS, Nestor Pastora

    Hertz Car Sales

    Hertz Car Sales

    (9 reviews)

    I purchased a car from Hertz on Saturday and it was a great experience! Kevin was very nice and not…read moreyour typical pushy salesperson. We got there at 9 am, test drove several vehicles, and left there at 1 pm with our new car! I highly recommend this dealership. Pamela T.

    After having some horrible experiences with other dealerships in town I was so thankful and…read moregrateful to have found the wonderful team at Hertz! Shandra is a rock star. I started looking at cars about a week ago, maybe two and have had a really crazy schedule with work, the military, and life in general. She put ZERO pressure on me and even after test driving two cars and not getting back with her for a few days. Most dealerships text and call over and over and over again. When I was finally available to come in and make a decision she was so patient with me. I had them bring another vehicle up from a different dealership they work and they had it ready to go the day after. That night I sat down with their finance guy and decided that I wanted to wait one more night to make sure this was the car I wanted. It was a little more than I had anticipated spending so I just wanted to sleep on it more night. Everyone in the facility was so kind and did not make me feel pressured AT ALL. I came in the next morning, test drove one more car to make sure I knew the one I was buying would be worth spending the extra money. The process was fast and easy. I felt that this was the most honest and reasonable dealership I had dealt with. Their document fee is only $199 where most are $299-$800. The extended warranty was a steal and the whole team was so great to work with. When I'm ready to get a new vehicle again I will definitely be coming here.

    Rimrock Subaru - Loving my new Ascent!

    Rimrock Subaru

    (56 reviews)

    I've had bad experiences in the past with pushy salesmen, usually when I get that, I just walk…read moreaway. I can't speak on every salesman that works there but I can tell you about Cody Bushman. He was absolutely excellent. Worked with me on my trade in and getting a vehicle I was excited about at a fair price. The most important thing to me when buying a car is working with someone who is not trying to take advantage of you and overly pushy. If you go here, ask for Cody, he is excellent and will treat you fairly. Full disclosure: can't speak on service or other salesmen because I have no experiences in that department

    If you want to be scammed go here. This service department quoted me for a new battery and oil…read morechange, plus rotated tires at like $650 last winter, but because I was struggling financially- I paid the oil change at $130ish. Which already seemed excessive but I assumed they knew what they were doing. Wrong. I just had my oil changed at home and asked them to check the battery (nearly 12 months later on a car that's not even 4 years old) and they said it was no where near needing to be replaced. When I called to ask them why there was a huge discrepancy, and why my oil change cost less than 1/2 ($60) what they'd been charging me the last 2 years; I was belittled and condescended by Brady and Kendall who clearly have no professionalism or respect for their customers. I've called Subaru's American office and sent an email to their boss. I have a friend from Billings who drove an outback that said these guys were a bunch of con artists. I assumed he was being an alarmist, but he's absolutely right. Stay away and go to someone who is more than capable of changing the oil for less. These guys are a bunch of clowns and should be ashamed of themselves, but I'm sure they're not because they get to keep taking advantage of grandma and grandpa.

    TKO Auto - car_dealers - Updated May 2026

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