The only reason I'm even giving them a star is because it's a nice looking car (and you're not allowed to give 0 stars). We bought a 2017 Volvo XC60 from Kyle. We've had problems with this car from day one, including:
- Bald tires with wire showing (on us I guess because we missed it, but no one bothered to point it out or compensate for it with the price)
- Interior electrical problems (passenger seat doesn't move forward or backward, internal outlets don't work, lights on buttons in driver side door don't work)
- front brakes were worn almost completely bald, had to change the brakes and rotors within 2 months of having the car
- intake valve seal going into the engine went out and had to be replaced
This car was priced almost $8,000 over Blue Book Price (Kyle refused to budge on the price)and we've spent over $2,000 on repairs. We haven't even gotten around to fixing the electrical. My daughter is the one who shopped the car so live and learn I guess, but honestly, I feel she was taken advantage of. We won't be back to Freedman.
Did I mention unprofessional? If you leave a negative (but honest, as mine is) review they will get defensive and lash out.Need proof? Check our their response to other negative reviews. Seriously, car dealers like you are what gives the rest of them a bad rap. read more