Glitch with concentrator not delivering oxygen. Technician Edward Mills arrived shortly, diagnosed…read morethe problem and fixed it. He was professional and courteous.

This place is the absolute worst. Explaining anything took me at least 3 attempts. I don't know…read moreif they were willing trying to misunderstand and complicate things or if there really was a lapse in understanding. I had to request to speak with the manager on the phone, after an in-person purchase on a Friday, and she would not get on the phone but did give her input and I could hear her response. I went back there on Monday to resolve my issue and had to speak with the manager in person. That didn't start out well because she tried to deny what you said on Friday. I had to pose my issue to her 2-3 different ways and then she came up with a solution. The exact solution I'd requested in the beginning. It was very frustrating dealing with her. Again, not sure if it was intentional or if there was sort of comprehension deficiency. At any rate, I would never buy another thing from this place. I just hope my refund comes without any issues or additional phone calls.

It's a scam! They call you and state that your doctor ordered medical supplies for you. My doctor…read moreknew nothing about this! They have access to all your Medicare info! (Did Elon sell it to them?) If you agree, they will send some useless junk that can't be used. Promised to send a return sticker for the box and it was never received. I'm

I am a Senior with back problems and pain. I ordered a lift chair from Accurate Medical Supplies…read moreand was delivered sooner than I expected. The staff assembled the unit and demonstrated its operation to me. I was very impressed with the service, and I have benefited greatly from this order. I can now relax comfortably with less pain. I have recommended the chair to my next-door neighbor. Thank you, Mr. Jack and staff.

GREAT SERVICE! Great products! My wife needed a lift chair after surgery. We called RMS and they…read moredelivered ON THE SAME DAY!! Setup was quick and the delivery guys were courteous and pickup was the exact same way! We would definitely use them again! Great prices! Family owned!!! Great company!!

I needed a reliable medical supply store that can deliver like amazon and Raleigh came up and took…read moreover, shipping is great and very very competitive pricing

Mr. Ryan is an honest, intelligent and hard working American that speaks clear and fluent English…read more This is important to me, I am older myself and I have moderate hearing loss. I hightly recommend his services. Edward Fey

Bill Ryan from American Mobility was able to install a Stannah stairlift for us on very short…read morenotice. Quality product, expert installation, and reasonable price. Bill basically did exactly what he said he would. Highly recommended.

Great service diligent staff. And very friendly. Needed service on my CPAP and they got it done.read more

Would be zero if I could. This place is an incredible waste. I wish my PCP would have sent me…read moreanywhere else but here. Not only are they double billing insurance and myself for supplies, but then refuses to give you any documentation on a full accounting of your account. When you refuse to pay your bill, the supplies they've ALREADY BILLED INSURANCE FOR are held ransomed. It is incredible that any medical provider wouldn't be able to produce a customer account ledger. Basic Quickbooks stuff here, folks. Oh. And NEVER try to call them. You won't reach anyone unless you direct your call to a Resp. Therapist and then tell them to transfer you to the front desk or the finance dept. Even then it doesn't work most of the time. If you have any other choice, I would urge you to avoid this business at all costs. They just look at you like an ATM-- demanding money and delivering nothing but headaches.

Outstanding classes and instructors. I have used them for over 25+ years! Successful completion…read moregives you an American Heart Association certification, the Gold Standard in Industry Compliance!

I am waiting for the BLS class I signed up to to start. It's now 15 minutes after the class was…read moresupposed to begin, and the ACLS class is going on still. I spoke with the manager, Keisha who said it's not a big deal that it's starting so late, but because this is a for profit venture I would have expected this to be much better run. I'm basically missing work to hear an instructor say, oh no I bet you broke some ribs, and taking time from actual patient care right now while I watch others train. In the hospital setting it makes sense but to pay money for this for convenience is ridiculous. The manager herself really could have cared less as well.

Best shop EVER! Kind, helpful, friendly, will save you money at every turn...and this is not a…read morebusiness flush with cash! They do it because they care about their customers. I've bought one UpWalker, one manual wheelchair, and one mobility scooter with them. Grateful for all their support for ALS too!

This is hands down THE BEST place to go for mobility needs!!! Adam, the technician, was in my home…read moretoday to change my worn out tires and battery. He is so awesome!!! He always listens to me and answers all my questions and he put me in the scooter for a test drive before he left to make sure everything was working well. I don't know any other mobility place that provides the after purchase services Step Ahead Mobility does. Nobody. And then there is Dave, the owner. I met him about 4 years ago. I had purchased my first mobility scooter online and it was ok. Honestly, I was new to disability and didn't know there were places like Step Ahead Mobility. Dave changed my life - literally. He spent quite some time asking me questions, trying things out, etc. I love my mobility scooter from Step Ahead. It fits me. Much better process than ordering online. I'm very thankful Adam and Dave are there.