This pharmacy goes above and beyond! They are personable and generally have what i need in stock. They are quick to fill prescriptions and gives that locally owned feel. The pricing is very comparable to all the bigger names. I've referred a lot of people here. You don't find places like this anymore! read more

Nice folks here. Seldom have to wait much. The down side is they might be closed on holidays.

Truly an incredible local business. They were so kind and went above and beyond for me. My dog's vet gave me a prescription for an anti-seizure medication that they did not carry. After going to multiple chain pharmacies, I was told by all of them that the prescription could not be filled for at least 4 days. I called Falls River Pharmacy in a state of panic, frustration and desperation. They were closing in 4 minutes and I was about 10 minutes away. They still had to check if the meds were in stock, count the pills to make sure they even had enough to fill the Rx and stayed after hours to accommodate me and my dog. I will eternally be grateful to them for showing kindness, compassion and going the extra mile. I will only come to Falls River moving forward for all my pharmacy needs. They are more than just a business, they treat their customers like family. read more

Falls River is so much better than all the chain pharmacies! They are well staffed. Everyone who works there is friendly and professional. They fill prescriptions in a timely manner. Chain pharmacies over work and under staff. Support local businesses that treat their employees and customers well! read more

This Pharmacy is beyond great - they are so courteous and totally professional. I am so happy to be a customer. They know their customers by name and it reminds me of an old-fashioned 'store". Go there - you won't be disappointed. !!! read more

Closed on Sunday. Closed after 6 during the week. Found that out when the nearby Food Lion was out of stock on OTC medicine for my son. Comparatively expensive when they are open. I would only go back if I needed a prescription filled that the nearby Food Lion, Harris Teeter, Walgreens, AND Rite Aid couldn't fill. I get that a small independent pharmacy may not be able to staff for evenings and weekend. But for the things I would want from a pharmacy, I can't build any loyalty if they're closed. read more

The staff are friendly, available, and they remember me each time I come in. If I have a conversation with the pharmacist on the phone and a few days later I go in to pick up my prescription, the pharmacist remembers me and remembers our conversation. They work with me in whatever way they can to make sure I get what I need. I had an experience they didn't have the medicine I needed in stock so the pharmacist called around to find another pharmacy that had the medicine, transferred the prescription for me, then called me to tell me when it would be ready and where. This is customer service at its best and I wouldn't go anywhere else! read more

I can't say enough about this pharmacy! They have really gone out of their way several times to help me get a prescription issue resolved. From spending time calling my insurance company to answering all of my questions about my medication, they really go above and beyond. read more

I have been a customer since they opened the doors several years ago. The staff knows my name and the names of my family members. The prices for OTC item are comparable to grocery stores and chain pharmacies. The hours are shorter than chain places, but the personal service more than makes up for it. I plan my trips during their business hours. If I need a cold medicine on Sunday, I buy it at the grocery store. No big deal. Definitely recommend this pharmacy. read more

They are great! Very helpful, knowledgeable, their customer service is outstanding, and they were very very fast. They had my prescription ready in minutes instead of the usual treatment you get somewhere else. read more

We have been using Falls River Pharmacy for 8-9 years exclusively. Even when we need to stop by a CVS MinuteClinic, we have them send our prescriptions here. The staff is friendly and cares that you get great care and we love the attention we get to each and every prescription we get filled here. read more

I've been a client of Falls River Pharmacy for years. They're top notch! Extremely prompt, informative, and friendly. Highly recommend!

We have been customers for years and this pharmacy for sure is the best one out there!!! They know you by name and care about your family!! Prescriptions are ready before I even leave the doctors office and for a mom with 4 kids that is hugely important. The drive thru makes it easy and my kids love the lollipops! read more

We have been using Falls River Pharmacy for about 8 years. We love the "Neighborhood Pharmacy" feel with personal attention, great friendly and knowledgeable care from the staff, and our prescriptions are waiting for pick up when we need them. We also use Falls River Pharmacy for our family flu shots every year, even though we travel about 20 minutes more to get there. I am confident that my family will get the care they need in a clean, non-rushed environment with a Pharmacist who has his customers best interest at heart! read more

Love this pharmacy. By far the best customer service and always has my kids' medicine ready for us so we don't have to wait. Absolutely recommend supporting small businesses and they are truly deserving of it! read more