Brett was fantastic. Like my personal shopper. In and out in less than an hour with an awesome…read moreboard, boots, bindings, helmet, goggles, and snow pants. Installed bindings on the spot. I was on the mountain later that morning.

This place has zero customer service skills from my experience. I walked in looking to buy a pair…read moreof snowboard bibs and a helmet and was not greeted at all by the two employees who were sitting down and talking to each other. I went upstairs to check it out and when I came back down stairs, still no simple greeting or even acknowledgement that a customer was in their store. I walked right out. If you care about customer service then skip this place and head to Blauer, Getboards, or LeRoy's.

I love love love this store! The girls were so welcoming and friendly and they had great styles…read morewith amazing prices compared to other stores in the village. I managed to snag a really cute Jean jacket and an American flag tank top for less than $60 Will absolutely shop here again

Walked in and they looked at us rudely. They were murmuring saying something under their breath…read more"when they passed by..." we were the only ones passing by so God knows what they wanted to say since they couldn't say it to our face. I'm the type to feel energy around me and this definitely made me feel all types of negative energy. Go to other stores they're very friendly.

It really surprises me that a lot of these stores in Big Bear have such crappy, mean…read more owners. Not all of them, thank goodness. I walked in here and was greeted very promptly and asked if they could help me find anything. I browsed a bit and boy do they have a lot of T-shirts, sweatshirts, sweatpants, more T-shirts, more sweatpants, more sweatshirts, lol. Some cute little toddler sweatshirts as well and some cute toddler backpacks! They have a lot of those items if that's what you're looking for! Big selection! The prices are just reasonable. Nothing to write home about. But it's a cute store.

If I could give zero stars I would. As soon as we walked in someone muttered under their breath…read moresomething about "all these kids", I have 3. I let that go and picked out a few items, $100 later I'm being rung up by Cathie S. B per the receipt was so rude, didn't say anything to greet me, acted like my $100 wasn't good enough for that store. No thank you for your business, nothing. Either they're racist or just rude. I highly recommend you take your business elsewhere, unhappy old women have no business being in retail. That's probably the reason they had no business.

The owner was very nice and knowledgeable and went out of his way to recommend and demo various…read moreboards for me.

This is THE spot. Scotty's been taking care of me and my friends for the last 5 years. He just…read moremoved into this bigger shop and it's even closer to Summit and Bear. He has different levels of boards and skis so you can upgrade to some cool stuff. They have a bunch of gear to buy as well. I bought my first snowboard from here and he hooked it up with a great deal. Got to know some of the other employees over time and always a warm welcome at this place. The prices are great, cheaper than some of the other spots I've seen. This new location is way more convenient, it's next door to a 7-Eleven and a Mc Donald's.

Walked in right as they opened and had a super smooth and quick pick up! Filled out one form Justin…read morewas very knowledgeable about the boards he had on hand and recommended a perfect one! I had so much fun on the mountain with this board! Literally just such a smooth transaction picking up and dropping off ! @neeks93 on insta!

As a newbie to big bear, I fought for a return I had no right pushing, 1 minute later i walked home…read morewith a free 100$ helmet the owner of the store gifted me from the kindness of his heart. Very hospitable and friendly in the store. THANKS FOR THE free helmet!

There's Amazing hand crafted pieces available. I bought a necklace, ring, a piece to put on my…read moresilver chain and one other piece. I'm sad the proprietor is retiring. He did all the Silversmith work for the film The Three Amigos. Such a nice man.

Got some beautiful pieces for Christmas gifts here. The engraving work is detailed and stunning…read more Roy showed us around his shop and we got to see his tools and workbench. Really worth a stop by, the prices are fair and the selection is wide

Tons of government issued wear and dead stock intermingled with thrifted finds. The owner is…read moreretired military and was helpful and kind. Lots of snow gear for snow season. A good place to find second hand or new finds. Reasonable prices and not too hot crowded or stuffy.

Omggggg complete score !!! We just bought our baby a snow suit he is 6 month and didn't think we…read morewould find anything. So so happy with our purchase very good prices. I'm shocked this place has no reviews the lady inside was so nice and helpful.

Had great customer service here so very surprised by some negative reviews here about poc. I bought…read morea few items and then proceeded to ask her for help to open a case for necklace selection for my son. She was very nice. She did check the pockets of the leather purses I was buying but I assumed was to check no sensors or such were inside. She didn't check any of my personal items or my son or nephew. Maybe they learned from the negative reviews. I'm a seasonal home owner here so I have been to this shop before but haven't seen this behavior. I'm sorry that some people have had this experience of discrimination. Which I do not condone.

Cute items still, came and found my crystal pieces I was missing. The only thing is employees are…read morenot sure on certain crystals and what is what, I truly miss Frank being there, he always was incredibly insightful on everything.