Good guy excellent customer service definitely would come back Has all kinds of batteries in stockread more

1 STAR -- I HIGHLY DO NOT RECOMMEND…read more My first interaction with this business was exceptional. Unfortunately, just TWO DAYS later, the nightmare began. I purchased a reconditioned battery for $75. I understood that a reconditioned battery probably wouldn't last a year, and I accepted that risk. I just expected it to last longer than TWO DAYS. I was simply trying to get by until my next paycheck, but instead, I learned a $75 lesson. When I returned with the battery and explained to the same clerk who sold it to me that it would not hold a charge, I was told that in order to use the warranty, they would first have to charge the battery--which would take ALL DAY--then test it, and only if they determined it was defective could they replace it. That information should have been clearly explained BEFORE I made the purchase. Had I been told upfront that using the "warranty" meant leaving the battery there all day to be charged and tested before they would even consider replacing it, I would have spent the extra money and purchased a NEW battery instead. This is where I believe this business is failing its customers. Simply telling someone, "You have a 3/6-month warranty," is NOT the same as explaining what that warranty actually entails. There was nothing clearly explained on my receipt either. After reading some of the other negative reviews, I can understand why customers are frustrated. Transparency at the time of purchase could prevent a lot of these issues. A battery lasting TWO DAYS is unacceptable, reconditioned or not. And a warranty isn't very reassuring when the process for actually using it isn't explained until AFTER there's a problem. $75 lesson learned. I HIGHLY DO NOT RECOMMEND.

Happy with their service! Robert usually has what we need…read more We will continue to order batteries from Best in Batteries.

Best in Batteries has really fast friendly service and very reasonable prices. I highly recommend…read morethem.

I cannot count the number of Odyssey batteries I've bought from WCB over the last 23 years. These…read moreseem to be the highest quality I have been able to find for all my units including cars, trucks and especially for generators. The batteries aren't super happy with being stored at damaging low voltage, but last fantastically if properly cared for. WCB is super helpful in what you need to do to be a responsible high-end battery owner. For one, you need at least an 8 amp charger to care for an Odyssey Extreme Series battery. My latest purchase was a little tiny PC1200 to replace the one that fits in my 1949 Dodge truck. The original battery lasted only 10 years! It was finally killed by a 1 year neglect due to Covid 19. I think this is a pretty good testimony and I'm happy to pay whatever it takes to restore that kind of reliability. I have never had a problem with a short life of an Odyssey battery. I have had them die due to neglect, but if fully charged, they will be OK for a year. If Odyssey has one that fits my needs, I will only buy their Odyssey Extreme Series batteries and definitely prefer WCB. I have never had a problem with WCB. I appreciate their pricing. They're the best! Very highly recommended to consumers that need a highest reliability battery and outstanding customer service.

Called then on the phone, asked if them if they had the battery and how much it was. They gave me…read morethe price, it was a fair price so I drove 48 miles to pick up the battery. When I got to the shop to pick up the battery the price went up $50.00. NOT COOL I, paid the price... I would recommend finding a shop that is honest and trustworthy about the pricing.

I just had my battery tested and found out it would no longer start my 69 Chevy! They had the…read morebattery I needed and the salesman was from Chicago. The service was great and carried outside and put in my tailgate. This place is so much more than a battery shop. I have decided to make this store my go to battery and light shop...

To all my drivers looking for a battery - I stopped in and met Mike & his team today. They were…read morevery knowledgeable, took the time to explain my situation, and even ran a diagnostic test on my battery life. Fortunately, I still have enough charge for now, but I'll definitely be keeping an eye on it. I didn't even know they had a store they definitely need to do more advertising in the community so folks know they're here when the time comes. Excellent service Tell them Team Smiley sent you

Came here a week or so ago to grab some new windshield wipers and to replace one of my high beam…read morebulbs. I'm not too into car repairs so I asked a gentleman by the name of Pat to help me out. He was incredible. Found the right bulb in 2 seconds flat. He also gave me a great recommendation for my windshield wipers AND he helped me install them as well. Pat also gave me some advice on future car repairs I was quoted at the mechanic. Really great guy! 10/10 experience!

I really hate giving one star reviews, but literally three times that I've been at this location…read more They're giving me the wrong part or told me that I was fine to come by and pick up a part because it was being saved. And when I got there They had no history of me, even calling. This last occurrence , I called early in the morning, gave a Vin number gave a perfect description of my truck. I was told that the part was in stock. I was told over the phone that the part would be put on hold for me. Gave my cell phone number when I got there later on that evening again they had no history of me calling no apart was on order or in stock. Had to to repeat myself a number of times to the guy at the counter. Not sure if he's hard of hearing or just doesn't pay attention. Long story short. Finally got my part. Took it home and it didn't match the original OEM. So now I'm having to go back to the store and get a refund. And now calling the dealer and spend a few hundred dollars more going through them. And unfortunately they don't have it, so having to get it through their manufacture, which is gonna be another week. What upsets me The most is that my truck. Has Been out of commission for two weeks.now just Sitting . Just waiting to be fixed. All this could've been preventative. The part they sold me the first time. at O'Reillys actually fit.

I bought 5 USBatties in November of 2017. They are 18 months old and two of the 5 batteries the…read morecells crapped out. I was told there is only a 12 month warranty but I certainly expected to get more than 18 months of use of two which I am sure the three other were strained in the process. That is not right. 12 months is a third of the arrant of a car battery that is put through more stress. I take very good care of my batteries and should have gotten more life than 18 months on two and stressed the others.

I placed a call to this company because i was in need of a car battery and fuel to get my project…read morecar going. My call was answered quickly on my first attempt and he scheduled a battery drop off same day with minnimal wait! The price for the battery and delivery fee was very reasonable. He brought his diagnostic tools and ran a couple tests to be sure everything was proper. He took my old battery as well! I found the fuel delivery price out of my range so instead i bought a container at autozone filled it with 2 gallons and saved money. It was a great experience, and i will be sure to use this company again for my car battery needs!

The best battery repair shop with the that has new in refurbished batteries very helpful one of the…read morebest shops in Inland Empire in Lake Elsinore area very helpful on info with batteries I give them a 10 star rating they are very accurate and 100% on battery percentage very helpful and caring definitely would recommend them for someone that's looking to buy new and refurbished batteries best battery shop in Lake Elsinore area on Central I give them a 10-star rating

Outstanding customer service from the entire crew!…read more I want to give a huge shoutout to the entire team at O'Reilly Auto Parts - Norco, CA (Hamner Ave. & First St.), for a job well done. From the moment I walked in, everyone was friendly, helpful, professional, and genuinely cared about making sure I was taken care of. The store was clean, organized, and well-maintained, but what really stood out was the customer service. Every member of the team was willing to help, answer questions, and go the extra mile without making me feel rushed or like just another customer. It's refreshing to experience a team that takes pride in what they do and treats people with genuine kindness and respect. The whole crew deserves recognition for creating such a welcoming and positive customer experience. Thank you, O'Reilly Norco team, for the excellent service! You have a great team, and it shows.

Day 1 - they couldn't figure out how to take off old windshield wipers, I returned the news ones…read morebecause I figured I'd just go to the dealership to get them replaced. Realized that I could probably figure it out myself so I looked up a video and was able to take off the old windshield wipers. Day 2 - I called a head of time so that they can have the new ones ready for me to pick up. When I got there they still hadn't gotten them and they couldn't fined them.

Good inventory of auto parts at this O'Reilly Auto Parts Store. Customer service was friendly at…read morethe front desk and the flow of customers was consistently being handled with a minimum amount of wait time. The shelves were nicely stocked and organized also.

Jesus provided me with great customer service and assistance in replacing my headlamp bulbs!read more

I stopped by the Geek Squad at the Best Buy in Riverside because I wanted to have my computer…read morecleaned out. I thought it might need maintenance, but Justin took the time to inspect it and let me know it was actually in great shape. All it needed was a quick physical cleaning to blow out the dust. Instead of trying to sell me something I didn't need, Justin cleaned it up for free and had me back on my way in about 10 minutes. That kind of honesty and customer service is hard to find these days. Justin, thank you for your professionalism, integrity, and kindness. You've definitely earned my trust, and I'll be coming back to this Geek Squad for any future computer needs. Highly recommend!

this location is a JOKE!!!!! and the superior josh is a rude inconsiderate jerk who should be…read morefired!!!! i bought a tv from them and spent over $2,000 and decided i needed a bigger one. i went to try and return it and he refused to return it to me because it was missing a part that i never received to begin with!! he claims that he can't return an "incomplete" item yet they literally SELL incomplete items on their website. he proceeds to tell me that i can contact samsung to see if they can send me the missing part as if they aren't the ones who sold me the tv with the part missing to begin with... i'm pretty sure he's racist and that's probably why i received the kind of service i did today. i will be taking this up with corporate an reporting him along with this store location. UPDATE: i went to a different best buy location and i was able to return my tv for a FULL REFUND. they didn't give me any issues with the return an didn't ask about the missing part whatsoever! they saw that the tv was in brand new condition and returned it. that goes to show that this location is clearly just problematic and they hire rude people who have no customer service skills at all. AVOID GOING TO THIS LOCATION! save yourself the trouble and just visit a different store all together.