Hello this is Daron & Minnie Mother & Father of our beloved beautiful daughter Sharese we went…read moresearching out the perfect funeral home to lay our daughter to rest out of our search I'm very pleased to say Vancil Murphy is top notch working with Brian, Adrienne & their assistant Kim they're the best they were very professional dignified caring people and the instructions that was given was carried out to a tee can't say enough would definitely recommend to anyone Brian did such a good job on our daughter that she looked as though she was just sleeping thanks again Vancil Murphy for putting our daughter to rest

Working with Brian and Adrienne Murphy at Vancil Murphy Funeral Home, made planning and executing…read moremy mother's funeral very easy. They were kind, helpful and very accommodating. I would fully recommend them to anyone looking for quality services at reasonable prices. I made the swag for the top of my mom's casket, and dressed the casket with white tulle fabric with ribbons. I used silk flowers because I needed them to look good for over 24 hours. Adrienne was very encouraging to me and her demeanor helped me get through this very painful time.

I recently went to White Oaks West Animal Hospital after my usual vet was unable to help my dog…read morewith persistent licking despite numerous attempts. White Oaks was my mother's vet for her 13+ year-old Westie Sadie and they were wonderful to her right up to the moment of her passing. They were ultimately able to diagnose the issue with my dog and finally alleviate her suffering. I am forever grateful.

The surgical / dental team took great care with my precious Winnie. The care was thorough and it…read moregave me great confidence for future care.

We recently lost our six-year-old dog in an unexpected and horrible experience. We were referred…read moreto this larger animal hospital when my solo practitioner was unavailable. Several very very poor clinical decisions were made. First with fatally, aggressive, (and unnecessary ) treatment plan, then with follow up /monitoring, during treatment, and finally when things went south.unaggressiive treatment leading to his very undignified demise. We lost our beloved pet completely unnecessarily. Disrurbingly the , responsible doctor shows no remorse or accountability. Beware and double check on any recommendations or treatment plans this institution suggest for your animal. Reading and being bold enough to stand up to the treatment are not would've saved my beloved dog.

We have a long standing relationship with Laketown. I highly recommend all of their services…read more Everyone who works there is exceptional. The services including, medical, boarding and grooming are wonderful.

Dr Snyder and his staff took wonderful care of our Black Lab. The surgery was very successful…read morethanks to the skilled hands of Dr Snyder. He and his staff made us feel very comfortable because of their genuine compassion for our dog.

Dr Schneider is great with my pets. I've been taking my animals to him for well over 20 years…read more Also, more affordable than other vets. Highly recommend!

I went there for years when we had pets and all the kids were home. I raised grandkids with mine…read moreand I rescued dogs. They loved them. Dr. Boyce is the most wonderful kind caring person and vet I ever knew. Will be taking I dog I have now there. I am 77 an old nurse. Thank you so much. Plus there prices were fair.

Dr Boyce is a fantastic dr. He really care about pets! HOWEVER that woman at front desk Marcia…read moreneed a class in professionalism! Rude and sarcastic. Me and a friend takes our dogs together and split the office visit. Both dogs share the same room. When we called to do that she put us on hold for 14 mins. I called on another phone she answered. I ask why were we still on hold. She never addressed the question. She stated you both have to pay separate office visits. I simply said can you check pass records, we've brought our pets in the past. She said "Well you must be special ". I ask to have Dr Boyce give me a call, she quickly ended the call.

We are lucky to have Brewer Animal Hospital so close to us. Not many vets competently treat…read morerabbits, considered an exotic pet, but Dr. Ward is a member of the Association of Exotic Mammal Veterinarians. Dr. Ward is a cimpssionate care provider for our bunny. We recommend the practice without hesitation The staff is friendly and shares the conern of the doctors for the welfare of our pets.

Absolutely the best veterinary care. For twenty years, Dr Ward and Dr Kirk have given the most…read moreexemplary care and kindness to our furry pet family. They are good to people too:) I cannot say enough about the outstanding quality of care, professionalism, and deep heart with which the work is done at this clinic.

Dr. Boyce and staff have taken care of my pets for many years. What I trust is they say "we don't…read moreknow but we will find out". Then they follow through. My pets benefit from that attitude. I have several friends who have gone there. They have also shared good experiences. I have had mobility issues and haven't been able to take them. However my friends take them for me and tell me about the visit. Special thanks to the Clinic for their love and care for animals.

We took our cats in and it went great. Staff is very friendly and careful with your pets. The…read moreappointment was quick and very affordable all things considered.

My family has been coming to West Lake ever since our very first dog. Since then, we've all grown…read moreup, own our own houses, and have multiple dogs. We have always chosen West Lake for our dogs care. So over 20+ years, our family has trusted WestLake with our pets. When I adopted one of my dogs, I got a call 30 minutes before the appointment from a lady frantically asking if I filled out the puppy form yet. I told her I had not because I had the forms that I was going to bring to the visit. I felt she was accusing me of withholding this information and that I immediately needed to stop what I was doing and send those documents right then. I understand the doctor needs to see those records, but 30 minutes before? This couldn't have been figured out a couple days or even a day before? I was talked over while trying to explain myself. I had no problem filling it out, it just made me feel like I was at fault. At this visit my dog got shots, distemper being one of them. They said he would need a booster in 4 weeks. Time slipped away and I forgot to call and make that appointment within 4 weeks. I think it was 5 or 6 weeks when I called again to schedule. The lady told me I would have to start that process over again because it was over the 4 weeks. If I would have known how important it is to have him get those shots exactly 4 weeks apart, I would have scheduled it after the initial vet visit. This costed me another vet bill, plus another tech appointment. I would like to take him to get groomed, but the groomer required him to get ANOTHER booster since the process had to be started over. This costed me another $30 tech visit. It all could have been avoided if I was educated on the importance (from the doctor and staff) that the booster HAD TO BE DONE within 4 weeks. So now my dog is matted on multiple parts of his body and I've had to do an at home scissor job while we wait for grooming. I would advise how important it is WLAH tells their clients to make the booster follow up after the initial visit so they don't forget like I did. To add to this, I work a normal 8-430 Monday-Friday job. I've had to take off work multiple times for these visits because there's no tech appointments after 430/445 unless I beg for a 5 pm appointment. How do most people who have a normal job get appointments at the vet without taking off time from their own job? They are not open on the weekends either! Other vets in town are. The last straw that broke the camels back, or rather, broke our hearts into pieces, happened on Monday. My mom's dog, Rocco needed medical attention urgently. My mom called their office on Monday and was turned away because there was only one vet that day. She had to take him to an outside facility and we found out he had liver cancer that was spread to his spleen and stomach. His stomach was full of blood and he was suffering. We had to put him down. We were absolutely devastated. It puts a bad taste in my mouth that we have trusted and given our hearts to West Lake for all our dogs, only to be turned away when we desperately needed them. A random vet put our beloved Rocco down, but we had no choice. We didn't want him to suffer any longer. When my sister told WLAH about this, they apologized about the news and went on with their day. While our family was in shambles, mourning this loss. I write this to bring some awareness to the care you, the viewer of this post, might receive. I try not to make a fuss about my pets because they are all pretty healthy and we don't require much. But in recent years it seems harder and harder to get great vet care here. I will be taking my furry family elsewhere for vet care and I would do your research on other vet facilities in Springfield to see who can truly accommodate you and your pets needs. Giving 2 stars because they have a piece of my heart for putting down our very first dog and we have been getting care here for over 20 years.

West Lake Animal Clinic is the best, by far, any of the clinic in Springfield. I wouldn't go any…read morelace else. They are very caring people and when it was time to let my fur baby go across the bridge to her rainbow, they were so thoughtful for my feelings and her comfort. By far, THE BEST. When I get ready to pick up my next rescues, they will be who will be taking care of their health and well being.