I love their selections of shirts pants shoes other household items their super super nice staffs…read morevery kind helpful if I could give them a ten N I would they deserve it great for community's great prices

This is one of the smallest GW's I have ever been in. The store is tidy and well maintained, but it…read moredoes not have a lot of room for merchandise. The most serious missing item was a public bathroom. Not user friendly! All things considered, I would go to one of the other local GW's before I would return to this location.

I use volunteer here awhile back their variety of clothes household items are at great prices staff…read morereally cares is kind their very helpful great for community's I will do it again one day

These people are all wonderful volunteers working for the good of our community with their good…read moredeeds at the store. They do it ALL. And ALL that love, and the store's proceeds pay to help pay for care. Care of animals that are sick, frightened, often tortured, or even starved. These people are angels on the earth!!! They work hard and may get very busy or tired. I can give them that! :) Whatever they charge I just go ahead and pay. It's all about loving the fur babies and each other.

This is one of the nicest Goodwill stores in the area. The items are well sorted and displays are…read morewell arranged: spring shoes displayed with spring dresses and tops today. I hadn't been in this store since before Covid until today, and it remains as nice as ever. Covid-wise: There's a big thing of sanitizer when you walk in, employees are wearing masks, there are social distancing tape marks at the check out, and the back to back check outs are divided by a plastic curtain. Several customers weren't wearing masks properly but nobody seemed to care. I witnessed some questionable customer service today. I know employees are sometimes there learning job skills, so I try to keep that in mind.

I've shopped this store for 18 years. Yesterday I was in with my daughter and granddaughter…read more There was a worker there that I'd seen before. She was older and wore here gray hair in a knot on top of her head. She had brought out a cart of goods to be shelved. I was clearly looking at it and twice she aggressively yanked it away from me. I thought it was rude, but didn't say anything. Later, she was cleaning out dressing rooms and was audibly cussing. She opened a door and said? " Son of a bitch" quite loudly. My daughter and granddaughter were standing right there. My daughter looked at her and said, "Excuse me? You are cussing loudly and my daughter is right here!" The conversation escalated after that. The "knot top" worker would not stop arguing and told my daughter several times to "get a life"! My daughter walked to the front counter and asked for a manager. Then this "manager" (who was not the head store manager) told her to "calm down" and sided with "top knot"! I couldn't believe what I heard! I've encountered this woman several times in that store and have heard her using profanity many times. I've watched her throwing items on the shelf. This has NO place in a retail or public setting. And for a manager to support said worker and argue with a customer is just plain wrong. I've donated and purchased thousands of dollars worth of merchandise over the years at this store. How dare they treat people like this? How dare they have an employee who cusses loud enough for customers and children to hear them? Any normal person would know how unacceptable this is!!

This is the cleanest, most well-organized thrift store I have ever seen! I was very impressed. They…read morehad quite a few items that were new with tags amongst the men's and women's clothing. The cashier was kind and he provided great customer service. I love supporting the mission of Goodwill Industries.

These are some honest hard workers make honest living their staffs super friendly very helpful they…read morehave fair prices on their stuff great for community's

this is not a legitimate thrift store!! its a hot mess,…read moreinside a hair and nail salon! bins and junk all over the floor.. flip flops...cheap kids stuff... a total waste of time

Shayla was amazing and professional and greeted me and my family. I'll be back soon.read more

2 stars is 2 generous…read more Teenage workers were ZERO help with directions on where to park / enter the mall, and absolutely DOUBLE ZERO help when I called the store after entering the mall and talked to them for 10 minutes while trying to navigate my way through the mall and locate their store. Then they ( both female employees ) were dismissive and rude when I arrived to pick up my online order. Will never return.

I always find good clothing here with my Aunt…read more They didn't have my size in the pants I wanted and had to order them online will go back to pick them up.

racist, racist, racist!!!! catos on deer road in springfield…read moreohio i walked into the store, nothing was said to me at all, i walked around and shop for a while, no one greeted me or asked if i needed help. so a white lady walks in, "welcome to catos" maybe i being paranoid, so i don't say anything, next white lady walks in "welcome to catos" really wow!!! i wanted to purchase several items, but why would i spend my money where i'm not welcome....needless to say i called corporate, waiting for a reponse.....

Very nice store. They have a great selection of clothing. The staff was very nice. My mom asked a…read morequestion about one of the shirts. The women got it down and my mom tried it on. She ended up buying said shirt. I was impressed by how great the customer service was here. I will definitely come back.

Love the fit of their bottoms. Tops are hit and miss as far as style for me. Wish they weren't so…read morehigh priced. Even when on clearance they are still fairly high. Quality is decent.