For the most part, I do all my own mechanic work. I love turning wrenches…read more I Put my truck into the shop for a transmission replacement. Excellent price and so I felt very happy. I'm a new customer. They called me about a few major problems they found that they knew I couldn't fix myself like a leaking rear main seal, etc. they made me an incredibly good deal since the engine and transmission were already apart. They did all kinds of stuff for me and called me at 4:30 the same day! Never seen a shop work so fast! Drives like a dream!

Super nice and knowledgeable guys! I was quoted $4500 on a transmission repair, and as they started…read moretaking my car apart, they kept finding more things that needed repaired. My total ended up being around $7000. It would have been very helpful to have an accurate quote (which could have been managed by them looking into the manufacturer's recommendations regarding that model's transmission before quoting me a lower price). When they had finished the repair, they caught a crack in the transmission housing (which seems to have been the manufacturer's fault). They communicated with me about that very well, and completed the repair with no hassle or extra cost. Their warranty appears solid, and the car runs great!

2023 ended at our local Chevy dealer, Bill Hood. Petunia and I picked up a Silverado RST 1500 with…read morea really cool off-road package by Rocky Ridge...perfect start to the new year. Then, with less than 5k on the odo, a sweet young lady backs into me in the Racetrac parking lot. No one was hurt, just some broken plastic and dented metal, but the truck was still new, so I knew we needed to take it somewhere special. The insurance company sent me to B Imports for the estimate, but I was so impressed by Jennifer and her husband, Brian, we contracted to have them do the repairs. And boy did they have to work for it! The upgrade package included one-off parts supplied by Rocky Ridge, which meant lots of chasing suppliers for parts, having to work around custom fit parts, matching paint colors, and (of course) dealing with an overly anxious consumer of services...namely, me! I had a trip planned for the Fall with my girls; we were taking the new truck to Colorado to visit the Wolf and Wildlife Center. When I say Brian worked overtime to get the truck ready for us, I'm not exaggerating - they were working up to the last possible minute to get it back to me in time for the trip (we really didn't want to take the little rental USAA had provided all the way there, and back, especially considering the amount of snow we encountered!). But they did it! The truck came back a week before the trip, fully restored, beautiful, and ready to roll. Mostly I want to just say thank you for making sure our ride to the wolves was ready despite all of the shipping setbacks on the various custom pieces, you guys really went above and beyond to make sure my new truck stayed new and our trip went off without a hitch...I'd say 55+ hours of driving in 1 week is a pretty sweet testimony to your hard work and dedication to customer satisfaction - 5 stars all the way!

B Imports has worked on our cars now three times and every time with impeccable quality work. The…read moretime frame they give us is always in the ball park of what to expect of a body shop/collision center. Louis and his team are very easy to work with communicating in a timely manner as the work is being done. I am and will be a forever customer!! Thank you Louis and your team AGAIN for doing such a GREAT job! Sarah C.

Had my transmission and main seal replaced in 1 day after being diagnosed!…read more BEST customer service! Super fast, and reliable!

Once again ON &OFF EXPRESS PROVED again that these guys are honest, knowledgeable and fair in…read moreprice! If your looking for a Auto Mechanic for maintenance or any issues THESE ARE YOUR GUYS.

Had a terrible experience with these guys with my BMW...tried desperately to resolve it with no…read moresuch luck. Their misdiagnosis will cost me and my insurance company close to $7000. I took my BMW to Triolas and paid $3600 to have it repaired for overheating. Needless to say I had to have it towed to Peak BMW after it ran hot on the way home from their shop. The owner Gary informed me that he couldn't diagnose the problem because he didn't have the proper equipment? PATRONIZE AT YOUR OWN RISK!

Traveling through Slidell and had car trouble. We were stranded in a parking lot. Gary came and…read moretried to do a repair to no avail. He recommended a towing service and repaired the vehicle within his quoted time frame. I was pleased with the quick turn around on the repair.

I recently bought a old Leer camper top. The rear skirt…read moreon the back glass was broke topper world. Help me out. We got the right parts for me. At a good price thanks Rene

The guys here very professional drop my truck off in front the store Sunday night at a relative…read moredrop the keys off Monday morning communicated everything clearly with me. Best price in town.

When 2-3 people refer you to the same folks for help, pay attention. I'd already had a downer…read moreweekend at the funeral of a best and oldest friend the day of two auto break downs. The first mechanic was fine and fair but took only cash. So for the second problem I needed a Certified one approved by Endurance Warranty. I'm having to appeal both REJECTED claims with them; what a pain! But not with JOHN MARTINEZ of Auto Master. By 2:30 the same day he'd diagnosed that the key fob transponder was dead. Replaced them. And after 7 years and 234k miles, it wasn't a surprise. John took care of it and I traveled the 5 hours from home to get my car 2 days later. Super nice guy in a busy shop. (He likes classics too so you know he knows what he's doing.) Being NAVY aviation man gave him creds with me too. In my business TRUST is absolutely essential because clients rely on my guidance to avoid the nightmare of probate for their estate after they die. Dealing with an auto problem far from home is very precarious too: Who are you to trust in a far away city? It's too easy to take advantage of someone in my situation. I now trust JOHN & I believe you can as well. Straight up guy. Go see him!

Mr John can hear an engine and know what's wrong...having a u.S. Navy career in aviation mechanics…read moreand engineering, our community is blessed to have him as a solution to quality auto care. In my case, I went in to take my 11 year old Chevrolet for it's 200K mile tune up. Not only was his price on repairs very fair, he was thorough. And that professionalism, that pride in doing it right the first time is rare in today's world. An honest, experienced mechanic...Priceless.

I had an incredible experience at Supreme Ford Service Center that I will never forget…read more I had just driven from Houston to New Orleans to visit family when my engine light came on. After calling Ford, I was advised not to drive the vehicle any further, so I made my way to the nearest location in Slidell. I was extremely overwhelmed and honestly had an anxiety attack because I didn't know what was wrong with my car or how I was going to handle it. The manager and staff went above and beyond in a way that truly touched me. The manager actually took a moment to pray with me and helped calm me down when I couldn't even think straight. That meant more to me than I can put into words. They took great care of both me and my vehicle, quickly diagnosing the issue and reassuring me that it wasn't major. What stood out the most was the compassion, patience, and genuine care they showed during such a stressful moment. It's rare to find people who truly care about their customers, not just the service, but the person. This experience reminded me that there are still good, kind-hearted people in this world. I'm beyond grateful and highly recommend this location to anyone needing service.

My experience with Supreme Ford Service Service Center has been poor…read more My 2008 Lincoln Navigator was hit by a wheel/tire that flew off another vehicle while travelling on I 10, near Slidell, Louisiana. The left side was hit by the flying object, damaging the driver's side quarter panel and blowing out the driver's side rear wheel. I had the vehicle towed to Supreme Ford in Slidell for repairs covered by my insurance company. After 6 weeks, the vehicle was ready. My husband went and drove it home. Upon inspecting it, I noticed that there was no driver's side wheel well. I drove back and they agreed to install it. I also noticed that the driver's head lamp assembly was full moisture. I spent 30 minutes arguing with the service manager about how this moisture build up inside the headlamp assembly could cause the bulb to go out. He said I had to comeback another day ( I drove 70 miles from my home) to attempt to replace it and stated that it was common for water to get inside the lamp assembly. I disagreed because my insurance company paid for a new head lamp assembly in the accident estimate, insisting that a new headlamp assembly should not leak in water and mine was full of water. This may be true for an old headlamp assembly, but this unit was newly replaced. Approximately 6 weeks later, while in Colorado, the bulb went out and when mechanics attempted to replace the bulb with a new one, it would not light up, there was a serious problem. The assembly, costing more than $1000, for a used unit, would have to be replaced, and by this time I had driven to Texas to work on my rental units. I had to avoid driving at night and still cannot drive at night which means I may have to cancel my planned vacation. I have offered to show pictures of the faulty headlamp assembly and have requested that a new one be sent here to Texas, or alternatively, if the unit could be ordered now and be ready when I drive there on my planned trip to Florida. They said that neither of these was an option.

I needed a flat fixed and needed to get to work on time. Shawn took care of me and I was out…read morequickly and on time to work

Great service every time!! I trust them working on my car!! I highly recommend this place!!…read more Great friendly service!!