The current situation with the entire SimonMed Imaging system is in need of a complete overhaul…read more Poor communications, complete lack of interest in doing the job correctly or with any type of concern for patients. The condescending attitude, even towards the elderly is an unacceptable behavior in a professional setting.

So we had an appt at 9:00 am. For an xray, mri, and re-xray. They called yesterday to tell me that…read morethey were very busy today, and could we plz come in a bit early. So we came in about 15 minutes early. Their xray person took my friend back and did the 1st xray. Then, the xray person came out came out to take someone else back for a ct scan. While she was in the front desk, I heard her say that my friend could wait for the mri till the cats were done. So she is in one of those gowns, It's cold, and she's on a gurney by herself in that room......waiting. this is ridiculous! There is no reason that this should be like it is. Every person in this waiting room has been lied to and is unhappy. They are overbooked, inefficient, and perfectly ok with wasting everyone's time. This is normal for them! Very disappointed! Getting angry! Would not recommend this company!

Dr Tim and staff are amazing! They are caring and compassionate about their patients and…read moretreatments. I have had their FX Laser treatment before and after rotator cuff surgery and my recovery is ahead of schedule! I would highly recommend it!

Client-centered professional care and dedicated staff make for a terrific experience at Synergy…read moreunder the guidance of Dr. Timothy Harrigan. I look forward to my visits there.

Have been here twice. Once for a MRI scheduled at night. There was limited staff and the patient…read morebefore took longer, so I waited over an hour past my appt time. The nurse and tech were very friendly and helpful when I did go back. Make sure you tell them what music you want. I said I didn't care but they just played what the pt before had on and it was terrible country music. lol. So next time I'll be specific. The second visit was an xray. No appointment, I went in as a walk in. they got me in very quickly. The tech was very efficient and friendly. Clean facility. Next to a bomb Indian restaurant if you have time after!

I would really like to give this location 0 stars!!! I my checked my husband in upon arrival and…read moreleft because I had an appointment. My husband is wheelchair bound, has Parkinsons, and was there to get an MRI. He waited in the lobby, and someone came out and called his name. After seeing him struggle to move his wheelchair, the lazy employee never offered assistance. My husband wheeled himself all the way down the hall, into the changing room and into the MRI room. Not one single staff member offered help!!! He was not asked what music he wanted to listen to during the MRI. I was waiting in the lobby for him to be brought out. I heard my name screamed from the back hallway, and I ran to the door. He said the door was too heavy for him to open and wheel himself out to the lobby. WHAT'S WRONG WITH THESE INHUMANE PEOPLE!!!!! THE WORST PLACE EVER!!! THEY SHOULD BE SHUT DOWN!!!

Nasty neighborhood and place just didn't feel clean inside. Old. Machine seemed old too. Staff…read morewas nice though.

Non caring tech yanked sheet from around and under me before I got off the table. I called Simon…read moreMed about the lack of professional care and also wrote a letter to them. No response.

I didn't realize I was claustrophobic until I was being sent head first into an MRI machine. I…read morestarted panicking and the tech pulled me out. We tried again, but this time it was worse. She recommended finding an open MRI place and asking for a new referral to one of those locations. A quick Google search pulled up Advanced Open MRI of Tucson. I got all the needed calls made and referral was good to go. I spoke with Adam by phone and he was reassuring that once my appointment time came, I would be fine. He also assured me I could go in feet first and I appreciated that. On my appointment day, it was Adam who would be doing the scans. He was again reassuring that everything would be fine and checked on me immediately following each scan. The fact I could turn my head side to side was also a big help. I'd looked online and wasn't sure even open MRI would be for me because in the other one, but turning my head made all the difference seeing it was open. He played music of my choice and it's obvious he genuinely tries to make the patient comfortable. I was given a disc of the images and sent on my way. I highly recommend this place to anyone at all who suffers from claustrophobia and needs an MRI. They really want you to be at ease and that makes a world of difference. My last scans were sitting upright 10yrs ago, but that's not available in Tucson. This is definitely a great other option!

I had an MRI performed Here which is a 90 minute drive for me. They called a week later and said…read morethe doctor needed additional views but it was free of charge. I called the doctor and he had no idea about additional images. Turns out they used the wrong parameters on the original. so I drive 90 minutes to get MRI #2. I go to my doctor and he said the images were unreadable. WTF! Only onr star bc ZERO wasn't an option. Will not go back !

Everyone is wonderful. Kind and professional. The ladies at the front are awesome. Jodi did my…read moremammogram, Tatiana my sonogram and Dr.Dell and Rose read my scans. Dr.Dell took the time to review my scans with me and put me at ease. If you need a mammogram come and see them, you won't be disappointed.

After my mammogram I received a letter stating that I needed a diagnostic mammogram and ultrasound…read more, I was alarmed given my personal and family history of breast cancer. I could not get Simonmed to explain why and the earliest appointment they gave me was 3 weeks away. My doctor doesn't work friday to sunday so I had several sleepless nights before I found out that the reason for the letter was that the mammographer had failed to read my doctors initial referral for an ultrasound NOT because the nammogram had revealed a possible cancer.

Everyone is so nice here…read more Received quality care and everyone is so knowledgeable. I have had two experiences here and every time everything moved right along with no real wait.

Lobby is quiet & spotless. Masks provided as you enter. Front desk was professional and friendly…read more Technician has been outstanding. Kind, through and great at her job. Date of service: 2/9/2026, 9 am. Despite having a bit of scanxiety, this has been a positive environment. I feel seen and respected, unlike another imaging group I've seen in Tucson. As a breast cancer patient who will be being scanned on the regular for recurrence, I was anxious about this 1 year scan. Ultimately, I feel very good about the treatment & quality of care. If you know where the Trader Joe's is on Campbell, go ahead and turn into their parking lot and go to the back right where you'll see a separate building where Banner Advanced Imaging is located. Good parking close to front door. TLDR: Quality, caring staff. Excellent facility. Highly recommend. Disability accessible throughout.

Our city moved to Assured Imaging on the mobile unit a few years ago for annual mammograms because…read moreof the 3D imaging. This technology identified some questionable lumps in my left breast. We were able to set an appointment in the office to take a closer look. Good news is they were benign cysts and 2 subsequent mammograms have determined to be clear. The staff is friendly and try to make the situation as comfortable as possible. I appreciate their calm demeanor when I was feeling stressed and worried.

If I could give them a negative five star review, I'd do it…read more I just received a letter on September 5th, dated August 31st. These dates are important. The letter was to notify all patients that on May 18th, over three months prior to notification, they became aware of a security breach. All of our medical records, personal information and identification has bern stolen. Spent all morning freezing my credit. Thanks for sitting on this for over three months before letting me know so I could TRY to protect myself. You'll never see me again.

This place is amazing! I wanted to see my baby in 4D so I booked a 30 minute service. I recommend…read moreJill for the ultrasound, she knows exactly what she's doing and was able to find my baby super quick. She is friendly and very helpful. I was able to see many different angles of my baby's face and I received so many pictures. The first time I came my baby was hiding against my placenta so they gave me the opportunity to come back & we could try again for free. I really appreciated that gesture considering this service is pretty pricey, so I was thankful for the 2nd try because I was able to see my baby completely during the redo. The office is very nice and clean, they have a nice couch for family to sit on. I am very satisfied with my experience.

We've been here twice. Both times fabulous. Very clean, cozy, polite…read more They did a 4D ultrasound for my grand baby 11/26/2021, a girl... and again 4/23/2025, a boy. Very cool to watch & experience

Linda has been my phlebotomist every time I've come for the last couple of years, and she is always…read moreso kind and professional, and she is a pro at finding a vein. Plus, the draw never hurts! The front desk is always great too. Zaina was super helpful today. I used to come here and didn't enjoy waiting, so the fact that they now are appointment only makes it SO easy! I love how efficient it is now! And the results are SO fast! I got my results this time in less than 24 hours! I've had to get regular labs my entire life, and I am so happy that I've found a place that turns what used to be a slog into an actually enjoyable experience! Who knew lab work could actually be pleasant?

I made an appointment so I wouldn't have to wait. Evidently they only had 2 people working. So…read morethey decided to both work the front, input patient lab, then each took one patient to the back. Then they both came to the front together and repeated the process. One patient had been waiting for two hours before they told him he needed an appointment. Even with an appointment it took 45 minutes.Where is the supervisor?