We were buyers on a transaction for which Sandie Hea was the listing agent…read more We have purchased a few properties here in the US (in both California and Missouri) and out of the country (in Costa Rica). In fact, for a little over 2 years I worked in a very busy CA real estate office as both part of the transaction process and in the escrow department. We are no strangers to how transactions can and should go. Working with Sandie Hea blew all of those norms to smithereens. Throughout the process she was disrespectful and either deceitful or poorly informed. Kindness forces me to consider that she just didn't really understand what the seller wanted but if I weren't being kind, I would say that her behavior during the transaction was potentially deliberately deceitful and ethically corrupt. Her communications to our agent were rude, unprofessional, and when it mattered, on issues of real transactional substance, were, at best, poorly considered, and at worse, intentional deceptions. If something crazy happens and Sandie Hea is the only agent available in the world to work with, if my husband and ever decide to sell our house, the only contact with her I would have would be to ask her to move so that I could reach the For Sale By Owner sign. And for clarity's sake, I'm in St. Louis, though my description suggests I'm in SF. *** Below is an edit to my initial review based on Sandie Hea's comments *** To clarify, I didn't say you communicated with us. I said the way you communicated was disrespectful, unprofessional, and potentially duplicitous. Your response that says you never communicated directly with us is true. But you must be aware that I am aware of how you communicated with our agent, the words you used and the tone of those words. Therefore, you must be aware that I know you were unprofessional and disrespectful to our agent. Like, you get that, right? So when you told my agent that the seller was filing an insurance claim and repairing the roof based on our Request for Repairs, and then later had us pick out a color for the roof tiles, we took you at your word that a new roof would be installed prior to close of escrow. There was no "confusion" as you suggest in your response. It was clear. You said that. But you never provided the approval on the request for repairs, despite being asked multiple times. You never had your seller sign it. But on the last day of contingency removal, rather late in the day, you informed our agent that the seller was NOT going to be repairing the roof after-all, despite what you very clearly said, and despite having a roofer ready to go and an approved insurance claim already processed. So when you defend your actions by saying you were only doing what the law requires, which is to do what your client wants, you're basically saying it was the seller's idea to offer us less than 50% of the actual cost of the roof replacement, and at the 11th hour. You're basically saying that it was the seller's idea to, if we didn't agree by the end of that night, re-list the property for sale? You're basically saying that it was the seller's idea to go ahead and process the insurance claim and pocket the money rather than actually fix the roof, costing us even more money in the transaction. You're basically saying that these were all the seller's ideas, despite having a professional roofer and insurance inspector tell the seller that the roof needed to be replaced, that you didn't advise, suggest, or otherwise navigate a course of action? How stupid do you think we are? How little regard you must have for other people. I stand by my review, and, while well crafted, your response fails to address what I said. All it does, and I mean ALL it does, is deflect from two core realities: You communicated horribly and unprofessionally during this transaction. You behaved in ways that are, at best, ethically blurry, and, at worst, broke MLS guidelines and violated national standards for Realtors.

Sandie was outstanding to work with! And her team too! Selling mom's house, after 70 years, was…read morestressful. But she made the whole process easy. She's compassionate and caring. A woman of faith. What a blessing she was to us. She was always available to us, answering all of our questions. She is the best, would highly recommend her to anyone wanting to buy or sell.

Johanna is the best! She was professional, honest, and fun to work with. This was my first time…read morebuying a home and I did not know what all to expect. Johanna made the process very smooth and explained everything in a way that was easy to understand. Not only was she very knowledgable about the St. Louis area and it's municipalities, but she also gave great advice when it came to making offers. I had a great home buying experience and am very happy in my new home! Do yourself a favor and call Johanna!

If anyone needs a realtor in St Louis, I would highly recommend Johanna. Since Jo was born and…read moreraise in St Louis and has over 15 years of real estate experience, she knows St Louis like the back of her hand, and is very familiar with the market. Jo understood exactly what we were looking for in our next home. She is extremely patient and professional and I'm sure we weren't always the easiest to deal with, especially with all my husbands questions. Even after we closed she was there to assist. Jo will definitely be who we call on when we look for our next home!

We had a great experience starting with the strategic timing of putting our house on the market…read more Our house sold within 24 hours of being listed for $15,000 more than we expected. Great communication throughout the whole process + the benefit of 4%. The entire team at Strait Realty did a great job in a tough market!

If I can give a 0 star, I would. The level of unprofessionalism and discourtesy that we received…read morefrom Bob Strait was unbelievable. We tried to place an offer under the asked value due to the visible repairs that the property needed with the objective to try to negotiable a price in the middle through him, then shouting, DO NOT WASTE MY TIME, I WILL NOT REPRESENT YOU, he hung up the phone. My family and I had never experienced such an impolite and unprofessional attitude from an agent in our many years of investing in the residential housing market.

We worked with Alyssa Brant ay Hearth2Home realty. Alyssa is an excellent realtor. We worked with…read moreAlyssa to sell our large home in Kirkwood. She helped us through the process, she was very knowledgeable and efficient. What we liked most is that Alyssa is "real" - she didn't over-sell or over-promise, but she delivered and she was great to work with. Working with a realtor is a partnership and we're so glad we found Alyssa!

Alicia Cop and her team are absolutely phenomenal! She sold a house for us around 10 years ago…read morewith fantastic success and unwavering confidence. When it became time to sell our home again, there was only one person to call! The Alicia Cop Realty Team really does sit far above their peers. From the curated marketing all over social media to her outstanding local market knowledge, she understands the details that will uniquely distinguish your home in a crowded market. We listed our home on a Thursday and by Monday morning had over a dozen offers, with multiple of them over the listing price. If that isn't skill and success, I don't know what is. Alicia and her team are genuinely kind hearted people who care about their clients with an exceptional attention to detail. She knows her business, has honed her craft and will deliver results! Thank you all (Alicia/Grace/Barb) you took one of the most stressful, important times in a family's life and completely took away the anxiety. You ladies are the absolute best at what you do!

Alicia and her team are PHENOMENAL! If I could give them 100 stars, I would. Alicia took…read moreexceptional care of my vulnerable elderly godmother and treated her with great dignity and kindness. It is very evident Alicia puts ethics ahead of everything else. Alicia communicates very clearly so my godmother was always aware of everything during the process of selling her beloved home of the last 30+ years. We had 26 offers in a few days and the accepted offer was almost $80,000 over our asking price, almost 25% more than the list price we came up with from the appraisal. The entire process was incredibly smooth with zero stress for myself or my godmother. Alicia is a very savvy businesswoman and it is clear she is at the top of her field in realty. I am very grateful for her care and attention to detail and the love she showed my godmother. Thank you again Alicia and your wonderful team!

Marinka is not only funny and personable, but she clearly is incredibly knowledgeable about the…read moreindustry. And as time passed, she proved to us, time and time again, that we chose the exact perfect person to help us buy a house. My wife and I were first time homebuyers, making the move from out of state, from California to Missouri. There was a lot of extra legwork on her part due to the fact that we were 2,000 miles away, and she was up to the challenge. She foresaw most issues before they even occurred. Recommended quality professionals in the area for all of our various needs. She fought for and advocated for what was best for us during the process. She has an encyclopedic knowledge of the area and market. And she was there to hold our hands and walk us thru every step of the process, as this was all very new to us and we had lots of questions. We absolutely could not have done it without her. If you are looking for a professional, knowledgeable, friendly, no-nonsense real estate agent in the St. Louis area, my wife and I would 100% recommend Marinka.

Marinka is the perfect blend of savvy realtor, outstanding marketer, and wonderful human. She…read morerecently sold my childhood home after only being on the market for 3 days. She also went out of her way to help my Croatian-born parents with filling out paperwork, which is obviously beyond her scope of duty but yet she happily offered. When my father fell ill which landed him in the hospital, Marinka worked with us to make sure all the papers could be signed in his hospital room on closing day. It was truly a flawless and stress-free transaction in every way. If you're looking for an empathetic realtor who's at the top of her game, Marinka is your woman. I can't imagine working with anyone else and I'd recommend her to anyone. As we say in Croatian: svaka čast, Marinka! Bravo on a job well-done.

Jenn has made our home buying process incredible low-stress. She did a great job of introducing us…read moreto St Louis and helping us find the best neighborhood for our family. After that, she went above and beyond to help in all steps leading up to the closing process - saving us multiple trips back to St Louis. She was hands down the best realtor we have ever worked with! Highly recommend.

Having held the position of Editor-In-Chief of Home & Design Magazines for nearly a decade, I have…read moremet literally hundreds of Realtors. Though some are worth their commissions, many do only enough to get by, sending their clients an automated Multiple Listing Service (MLS) link or sticking a yard sign out front and having the client do much of the work necessary to buy a new property or sell an old one. Not so Irina Wagner. When my son was searching for his first home, (and I was enlisted to help), we were referred to Irina by our broker and what a lucky day that was! We had been tried other Realtors: one sent us listings that had already been sold; another missed two appointments and left us standing in a snowstorm for an hour on another; and a third tried to act both as our Realtor and the seller's agent, assuring us that she would be "totally fair to both sides" and saw nothing wrong with her unscrupulous suggestion that she collect commissions from both parties. "Hey, it's legal in Missouri," she said. Irina rescued us from all of that. She listened carefully to my son's needs, found him listings that exactly met those needs (not trying to upsell us to a property he couldn't afford), set up viewings immediately and was respectful of our time, meeting us punctually and prepared with all information on the various houses; stayed in touch by phone, text and email; answered every question thoroughly and quickly; negotiated a list of repairs needed on the house he selected and a wonderful price on that house besides, helped him arrange insurance and worked closely with the broker to get the very best mortgage rates. In all details of the process, Irina was honest, open, friendly, helpful, intelligent, hard-working and professional. We could not have asked for a better experience in buying a home than that provided by Irina. My son knew what to expect all along the way and the home buying process, which can be a nightmare, was easy, stress-free and, most impressively, in a very tight market, very quick. With Irina's help, he found a house within one week! Closing was actually a pleasant experience and, when my son received his keys from Irina's hands and I acted as photographer of the momentous occasion, I knew I was taking a photo of a lifelong friend in Irina. I cannot recommend Irina Wagner and her team at The Agency highly enough. She is the best Realtor I have ever met and that high praise coming from me. Whether buying or selling a home, you have a great resource in Irina. Choose her and I guarantee you will be in good hands. Feel free to contact me for a personal reference about Irina and the stellar work that she does at kittwalsh@yahoo.com.

I've had the pleasure to work with Irina on many transactions and her professional and friendly…read moreexecution for buyers and sellers of St. Louis homes really stands out. She's multilingual and her military and quality control background sets her up for flawless execution on every deal. She utilizes sophisticated marketing to help anyone to sell their home fast and for top dollar. Irina is a personable, honest, local expert and I would gladly recommend her to anyone who wants to buy or sell their home!