Entering into a rent-to-own agreement here was a massive mistake, and we were completely…read moreovercharged. They marketed this as a brand-new, updated home, but it is actually a cheap flip job with outdated everything. They slapped an awful, disgusting paint job over structural issues, installed terrible flooring and cheap carpet, and left popcorn ceilings galore. Under the surface, the place is falling apart: there are active leaks in the basement, the bathroom fans don't even work, there is terrible foundation work, and the A/C unit FROM 1993! Despite paying a premium for a supposedly 'updated' house, you are forced to shoulder 100% of the expensive maintenance burdens of a homeowner without getting any of the actual benefits or equity of owning the property. You have to pay out of pocket for these costly repairs while the actual homeowner hides completely behind Three Doors and Complete Property Management to avoid any accountability. To make matters worse, their home warranty company is a complete joke. They use endless loopholes, pre-existing condition clauses, and deliberate delays to deny legitimate claims, leaving you entirely stranded when those ancient systems inevitably break down. Whenever a crisis hits, the owner stays invisible, the warranty company offers zero protection, and the management group just points to the fine print. It is a predatory setup where you take all the financial risk for a lemon of a house while they hide in the shadows and cash your checks.

This is a waste of time if they call offering to buy your home…read more We took our house off the market and they were one of 50 people to call, but they wanted to buy my house rather than just be my next real estate agent. I said please do not waste my time and offer me 'like $385k'. Pat said, 'oh no, we do not do that. So I proceeded. I chatted with their agent next and we set up a time to meet at the house and appraise. I again said please do not waste my time if this is just going to be a lowball offer, again even saying 385k as an example of an offer we would be offended by. After three days of communicating and arranging my schedule to to meet Shawn at the property, his offer was $325k. The zillow estimate on our house was $445k and the Zillow offer to buy it was $401k. This was such a colossal waste of time and could have been avoided with honestly and integrity.

I highly recommended Gloria and her team. My family is new to St. Louis area and is not familiar…read morewith here. Gloria is very professional and knowledgeable to the market. She gave a lot wise advices and suggestions to help us find our house in a relatively short time. She did above and beyond than any other agents who just open the door for us. For the first time house buyer, she always explains everything clearly and all my questions were answered promptly. I'm very satisfied with her service.

It's really nice to work with Gloria. We are first time home buyer and not familiar with the…read moremarket, but with Gloria's help, we finally got a great place! She has a strong team system with professional agents, She has bilingual agent who took me looked at many properties and informed me both pros and cons of the house. She gave us pertinent suggestions when we were in house searching, also help with our loan by getting us a lender. She considered everything from our benefit and was patient with every question and step. We worked really smoothly during the home searching and contract process. After closing, She also follow up with how we feel about our new home, and gave us recommend on new home design and construction. If you plan to buy a house but not sure about how to start, Gloria's team will be the best choice to tell you what you should do to get your own home! I highly recommend you to work with Gloria !!!

Amy and the company she works for was amazing !! I loved here for 3 years and anytime we needed…read moremaintenance it was fast and easy and Amy made sure to go out of her way to get it done ! Also our deposit that we got back was fair which is rare these days with these companies . I would def rent from this company again .

I have worked with Amy Gordon at Hermann London for almost 10 years. She is my real estate agent…read moreand property manager. She is efficient and thorough with all of her transactions.. She is also empathetic and focuses on the business aspect of my rental properties as well as the tenant needs. She is always a helpful bridge to find solutions that work for the business and our tenants. She manages the tenants and renovations with an exceptional eye for detail. She can help you evaluate properties for investments with her knowledge and expertise being in that business personally. I would highly recommend her if you are looking for someone to manage your properties or needing an agent to sell/buy properties.

I had a great experience working with Schneider Real Estate. They are a highly professional and…read morereliable company that clearly knows what they're doing. Communication was smooth, expectations were clear, and everything was handled efficiently from start to finish. It's refreshing to work with a team that follows through and operates with integrity. I would definitely recommend Schneider Real Estate to anyone looking for a dependable real estate company.

Where do I start? We lived in our house for 2 years. In those two years, we have obeyed every rule…read more We have fixed everything we could fix. We have dealt with some VERY nasty living conditions due to the lack of money the owner and agency had available (so they claimed at least). There was a constant rodent, bug, and very bad mold problem all 2 years of us living there. They never once tried to fix the problems. We had to pay for EVERYTHING. They never even provided pest control. Not even willing to offer for a fee like most basic apartments even do. The carpet was DISGUSTING. We mentioned it from the moment we stepped into the house and for two years they refused to change it. There was a dog living there prior to us, too. Here's a LAUNDRY list of everything that was going wrong with the house that they jerry rigged to meet their cheap needs: The roof was in SHAMBLES. So bad so that a little while before we moved out, it starting leaking when it rained. There was a window pane that kept falling down that was more than half the size in length of the roof. It covered a huge opening that was supposed to be boarded up but the board fell inside the roof and they never bothered to fix it. They just stuck a piece of glass over it, with no insulation. so that the house was freezing during the worst winters Missouri had seen in a long while. Kept falling down and we had to keep propping it up with boards and whatever else we could find. Snow was literally coming into our house. The gutter around the window pane that was mentioned above was literally ripped from the house and in a crumpled mess because of the messed up window pane. The rodent problem? The house would smell of dead mice because there were tons of them living in the walls, living everywhere, dying in the vents. It was DISGUSTING. We've killed more mice than I have even SEEN in my entire life. Roaches. Oh my gosh. They would crawl on our bodies. I can't even go there it's so disgusting. In our pantries. In our dishes. In our fridge. On our clothes. Back to the carpeting, you couldn't vacuum without the carpet falling apart. The one thing they did fix (though it took the better part of a whole year) was a MAJOR leaking issue in the bathroom that caused mold to grow and flooding to ruin the main carpet area. Did they replace the carpet for us? No. Heaven forbid. At the price of $1230/month, who could afford that?!?!?! The tiling upstairs wasn't even attached to the floor anymore. I was half tempted to super glue it back to the floor. The blue carpet in the dining room was STAINED of dirt being tracked into the house. They had a rotting, rusty, sharp and dangerous metal bin out in the yard that you couldn't remove. The wooden stairs leading up to the house were a hazard. They were so bad you had to be very careful where you stepped or you'd break your ankle. The deck was falling apart. They left the garage door a mess. The upstairs in the garage was disgusting, the door opener was and still is broken, the garage lights outside never did work. The walkway to the house was falling apart. We made the front yard look amazing. Looks like professional work was done to it. The fireplace hearth had a massive piece missing off the corner. No bother to even replace it. There were burn marks on the carpet. The walls were a mess. 2-3 different shades of color on it, dirty and disgusting. We washed dark brown dirt off the walls upstairs that the rental agency didn't bother to make sure was cleaned up. Here's the kicker. They made us pay $200 to get the carpets cleaned. Same carpets they REFUSED to replaced no matter how many times we asked them to. No matter how many times we told them it smelled awful, they said they didn't have the money to do it. We had a $1700 deposit with them, in total. $500 was refundable pet deposit. They CHECKED THE HOUSE before we left, said everything was fine. Said we would get our whole deposit back. New tenant comes in and claims there's an odor. Well DUH. So what do they do? The agency comes back and SUDDENLY they smell it! Even though they just didn't smell it when we were there. Ready for this? They took OUR MONEY and replaced the carpets. YEP! A huge chunk of our deposit. Our money. Remember how they wouldn't replace the carpet when WE asked them to for two years? Because they had no money, remember? Well now that had it. Our money. They. Are. Thieves. and liars. I haven't even told you about everything but I'm done wasting my time. DO. NOT. DO. BUSINESS. WITH. THEM!!! At least not with Roger Schneider himself. We thought he was a good business man and we gave him the benefit of the doubt for two years. We trusted him with our money. Looks like he took us in the end. His brother is nice, though. Too bad he isn't in the real estate business...

Katie was amazing to work with. She both sold our home and assisted with buying a new home. Both…read morewere handled professionally and competently. Both were difficult at times with the purchase in the city being very competitive and the seller being very difficult to deal with. Katie kept her cool and did everything right in order to see everything thru to completion. Simply put, she is a rock star!

Katie is so wonderful! During our search she really provided the best and most up to date…read moreinformation so that we would be informed buyers. Our search was tough but Katie always kept a great attitude and helped us rally! We really felt like a team and that showed when we got our offer accepted! This is a strange time to buy but Katie made it so much easier! Recommend her so highly!

Kamika Bryant asked me to pay her gas money and other expenses related to her looking for me a…read morehouse in the St Louis Missouri area. After closing on a home she texted me asking for more money for personal reasons including feminine supplies. I still have her text saved in case she wants to dispute me. J. P.

Great lady. Very personable and intelligent. Use her services. Her insight and information was…read moreinvaluable

We used Shellie Bratton to buy our current home and sell our former home. I have to share that the…read moreentire process was flawless....Shellie and her assistant handled everything with ease and professionalism and our house sold in just 5 days! She was always positive, always answered all our questions promptly, and exceeded our expectations. I would highly recommend Shellie Bratton for your real estate needs and we will definitely use her and her company when we move again!

Bratton Realty is the only company we will ever use for a house purchase/sell. Each employee is…read moreefficient, knowledgeable and extremely gracious. Shellie Bratton gives the best advice, listens, and truly isn't happy until the customer is happy. She has helped us with several houses and we could not be more pleased with the overall experience.

Danielle has really gone above and beyond for us: checking on our property before the tenant moved…read morein, being there when appliances needed to be delivered, etc. We actually had a mix-up with communication and a tenant from a different PM had moved into the property Avenue was supposed to manage and Danielle showed up and was able to sort everything out for us. We appreciate her ability to communicate with us and check in on things. Aaliyah has also been so super helpful with any of our more, non-realtor related questions and operations in general. This has been a fantastic experience! We appreciate all that you both have done for us!

They are managing a property is in a residential neighborhood, and their tenant is causing late…read morenight disturbances. There have been repeated late-night parties, loud music, and heavy bass that carries into neighboring homes. I reported the issue to the property management company multiple times, but no effective action was taken. The noise was so severe on several occasions that I had to call the police just to get it to stop. In a residential area, this level of disruption is unacceptable, and management's failure to enforce basic quiet standards has been extremely disappointing. I would not recommend this company.