We had an issue with my child's glasses and rushed over after picking them up from school…read more Millcreek Optometry helped us out same day and on the spot. So grateful for their help.

I have been coming to Millcreek Optometry format years. At least 10 if not longer now. I have seen…read moreall three of the Optometrists on staff that are there now. I read one review about a person that had a bad visit and waited a long time and didn't see their doctor. I'm not sure what happened for them but in all of the years coming here I haven't had any experiences like that at all. Most times my appointments are on schedule and very efficient and quick. I am very satisfied with the Doctors and have no complaints at all with them. The place is bright and clean and they keep it that way and update the decor with the times. The desk staff have been here for many years as well so I think that is a good sign that this is a good business to work for. They also have a nice eye glass centre attached to their office. There is a parking lot out front and street parking around the corner if it fills up (which I have never experienced). I also suspect getting here by transit is easy as they are close to bus stops right in front on 82 Ave. I would recommend this place to anyone that asks me!

My mother and I received excellent eye examinations from Dr. Yeh and Natasha with state of the art…read moreequipment. Philip was great at helping me find the perfect frame and the appropriate lenses - excellent customer service! Staff are friendly and professional - I highly recommend them. M. Klein, Edmonton

This optometrists practice boasts a wide selection of gorgeous frames, and while I ultimately ended…read moreup at Costco for the purchase of my glasses, I absolutely would go nowhere else for my eye exam. Dr. Annu Kaul's time with me demonstrated that she cared not only about my eyesight but about me in general . I especially enjoyed speaking with her about her volunteer trips to provide exams and glasses to those in the Philippines. She is fluent in English, Punjabi and Hindi and has practiced in several different countries.She takes the time to ensure that her patients will have the best eyesight possible, even when it means repeatedly showing me options "A' and "B" until I can determine which is clearer. I only wish my insurance coverage allowed me to visit more often!

Staff is pleasant and professional however Dr. Torbeih evidently was running late for my 10:40 am…read moreappointment a d someone came over to inform me of this at 11:30am. Unacceptable. Would have liked the information sooner and probably would have re-booked at that time but instead, I'm going to look fora new optometrist for the whole family

I have been a customer of Total Focus for a few years now. The staff and optometrists are very…read morepersonable and professional. The store has a comfortable and inviting atmosphere that's apparent when you walk in. There's soft couches on the right to lounge on while you wait to be called for your appointment. The staff here were particularly helpful when I decided to try contact lenses earlier this year. I did not take to the contacts immediately. Saying that I was like the slow kid in class would be an understatement. I had trouble putting them in and taking them out. The staffer who helped me through all this had the patience of Mother Theresa and kept encouraging me. After a week I decided that contact lenses were a form of cruel and inhuman punishment and I opted for laser eye surgery instead. The only negative I can think of about this place is the time when I called them to cancel my follow-up appointments for the contact lenses. Whoever answered the phone was some ditzy, valley girl-type. I explained that contacts just weren't for me so she gave me a sarcastic "okaaaaaay" and hung up. I could picture her rolling her eyes and twirling her hair the whole time. I don't know who this was as their usual receptionist is very nice.

Wonderful. Receptionist, Julia, a very helpful and knowledgeable individual with such a positive…read moreand happy personality. My doctor, Brian Mah made me feel very confident and explained all my queries. He was also very affable and knowledgeable. Highly recommend.

Been with optometrists clinic for years. Great service all around. The Drs, counter staff and…read moreopticians all great.

I was not able to return a pair of glasses I purchased. I found the Dr. very argumentative and the…read moreyoung woman condescending.

I'm so happy this optometrist moved into the building. Dr…read more Tu is great. Positive and upbeat. Very informative. In fact, he provided me with more information that any other optometrist or ophthalmologist I've seen in the past. I had an initial exam, then scheduled another exam the following week to have my pupils dilated for a better look. I'm trying to find out if my "floater" is a big deal. Everything turned out ok. My Rx for progressive lenses was bumped up a little bit. I found a few beautiful frames and narrowed it down to Prada. There are many gorgeous designer frames. Dr. Tu helped me choose some. He claims to be very fashion conscious as well. :) I'm impressed that he also took the time to explain all the lens options. He took my measurements. I used my Yelp! discount and he upgraded my lenses with no extra charge. It took 7 business days for my glasses to be ready. He adjusted them for perfect fit and offered me 50% off an additional pair within 3 months. I might consider sunglasses . He can direct bill the insurance companies.

This place is awesome! The doctors got me the right prescription that cured my headaches. The front…read morecounter staff is super knowledgable and friendly!! High recommend!!

Waited 2 weeks for my appointment for the weekend appointment, to be called before that my…read moreappointment was canceled because they double booked my appointment I made online! And offered a weekday appointment which I refused because I don't think I should loose money missing work because of your poor managerial skills. And I refuse to wait further for you to get your act together. If I could give you a negative rating I'll give you negative 6

I ordered transitions that worked in vehicles and was given normal transitions. I should have known…read moresomething was up when my glasses were ready within a day or two of being ordered. I am f****** pissed off

I booked my children's annual eye exams (ages 13 & 17), and when confirming the appointment, I was…read moreinformed that I would need to pay an additional $23 per child. I mentioned that Alberta Health should fully cover their annual eye exams, but the receptionist couldn't provide an answer and forwarded me to the manager, Matthew. Matthew explained that the additional charge was due to a change in Alberta Health's coverage. I was skeptical, so I called other eye care centers nearby to ask if any additional fees applied. The eye care center told me that as long as the exam is done once a year, it's fully covered by Alberta Health. I called Matthew back and shared what I had learned. His office/location had simply decided to charge an extra fee. If they want to add a fee, that's their choice, but they shouldn't mislead patients by claiming that Alberta Health changed its coverage because if that were the case, all eye care centers would be charging patients for the portion not covered by Alberta Health. So, I booked my children's annual eye exam at a different eye care center, which Alberta Health fully covers. Businesses should be upfront about their fees instead of misleading customers. Trust is built on transparency; patients deserve to know the truth rather than being misled into unnecessary charges.

Beyond Vision is a very professional eye clinic, me and my family had been going to them for eye…read moreexams and prescription glasses for about 17 years and the level of professionalism is great. I recently got some skin tags removed at the clinic and dr. Sandra Lewis did an exceptional job, she made me feel secured and relaxed, no pain, no marks left on my skin. I would recommend her to anyone.

UPDATE - The manager was in touch with me and apologized for the service and has replaced my…read moreglasses with ones that actually fit me better and lens that are appropriate. Todays experience with him was a 5*