This place is awesome! The doctors got me the right prescription that cured my headaches. The front…read morecounter staff is super knowledgable and friendly!! High recommend!!

Waited 2 weeks for my appointment for the weekend appointment, to be called before that my…read moreappointment was canceled because they double booked my appointment I made online! And offered a weekday appointment which I refused because I don't think I should loose money missing work because of your poor managerial skills. And I refuse to wait further for you to get your act together. If I could give you a negative rating I'll give you negative 6

Horrible!!! I waited 2 weeks for my appointment. The day before my appointment they called saying…read morethey double booked and " is impossible for me to be fit in. " Then asked if I can come in on my work day, to accommodate there mistake!! I made a weekend appointment, and patiently waited for it,to accommodate my schedule not their poor managerial skills. And I will not wait another 1 to 2 weeks for another weekend appointment!!! If this is any indication of customer service I dodged a bullet and will wait for a more reputable company.

I have been seeing Dr. Bjarnason for my eye exams for a number of years now. The cost of the exam…read moreincludes the retina scan which makes the cost of the exam higher than other places but I appreciate this extra scan and review of my eyes. They offer coffee, tea, and water, there's a closet for your jacket in the waiting area. The area is never half full with plenty of seats and magazines on the table while you're waiting. When I went for my last eye exam, I didn't need to wait long for the pre-exam scans. I had to wait a few minutes in the other waiting area for the Doctor but there are lots of magazines to keep me entertained. The Doctor is friendly and personable and I don't feel rushed if I have questions to ask him about my eyes and products. He will show me my scan and let me know how it looks. He walks me out to the front where I pay for my exam. They direct bill to Blue Cross which is convenient. I haven't bought glasses here and I'm not sure how the prices compare to other places but they were busy when I was there and no one was available to show me frames right away. They have a sale now that's second frame free with a purchase of a full pair until the end of the year so I have time if I decide I want to buy glasses here.

I've been going to the Optical Shop for many years, and the reason I keep going back is the great…read morestaff and awesome selection. Check them out! You'll be glad you did.

came to the Optical Shop on Whyte for the first time and have to mention that their staff had great…read moreknowledge, and patience. They were friendly, honest and gave me a great price for my new set of glasses. definitely recommend!!

After a recommendation from a fellow Yelper, I had my eyes checked here. I was pretty long overdue…read morefor a checkup, and my previous experience with randomly selecting an optometrist had been disappointing so I was kind of nervous. I arrived 20 minutes early for my appointment, and they were able to get me in and out before my actual start time. I felt like Dr McKenzie was pretty thorough, although I still felt a little bit rushed and like I didn't have a chance to ask my usual giant pile of question that I have for basically any health care professional that I see. Still, I was pretty satisfied, and I will likely go back here again in a year.

I tried out this optometrist due to the recommendations by other yelpers and I am new to the area…read moreso I have no idea who is good and who is not. My Appointment was booked for 12:30 for a regular eye test and I was there about 11:30 as I wasn't sure if there was insurance forms etc that take forever to do, and there wasn't. It was well paced and only cost $80.00 which I think is fairly reasonable. I didn't see Dr. McKenzie but I did see Dr. Tsen. The appointment starts with some pretty interesting eye-testing games (I wondered why my previous optometrist didn't do any of this). The receptionist will run you through 3 of these games and they are fairly quick then afterward you wait a whole 2 seconds to see the optometrist and he begins with some preliminary questions then does the regular eye exam. I found Dr. Tsen to be relaxed and comfortable which helps you if you're nervous about an eye test. In the preliminary questions I explained to him that I have poor depth perception that occurred after I had gotten the pair of glasses I was wearing. So he did a test and it turns out I have really poor depth perception lol. I hope it is the glasses due to them not having an anti-reflective coating or perhaps how they made them but that will be something for me to discover in the future. Great place to go :)

An amazing experience and both my glasses and sunglasses look amazing! My vision is perfect and I…read morewill definitely be a repeat customer. Their attention to detail is reassuring, as well as their assistance with helping you choose an appropriate frame with regards to the shape of your face.

Have been going to MDO for years and they continually go above and beyond! Great product, great…read morestaff and great service.

I booked my daughters for their first eye exams here. I admit I am little behind in getting the 4…read moreyear old to get her vision tested but in my defence, her paediatrician never made it seem that important. Anyway, the front desk staff are pleasant to deal with on the phone and in person. There are lots of chairs, books and some toys in the waiting area and some single cup coffee. The tech who took the initial measurements were wonderful with my girls (2 and 4 years old). The little one took a little longer because her attention span is much shorter but no problem, the tech was very patient and nice to my daughter. Dr. Dien is kind, patient and great with kids. My kids were not scared of her kind demeanour and she didn't rush them during the exam. Her equipment is new, clean and engaging for kids. She used shapes, letters and numbers, and a video with the girls during the exam and was constantly talking to them to keep them focused. I really loved the way she interacted with the girls. Sadly I have to take my daughter back for more testing but I like his clinic so much that I don't even mind. My only minor complaint was that there is a sign on the door to remove wet and muddy footwear, however the floor was actually quite dirty so socks would be filthy after walking around. It was a dry day today so we kept our shoes on. If the clinic would kindly clean their floors before requesting patients remove shoes.

Not a great experience. I thought I had a great experience until a few months later when I went to…read moreget fitted for contacts at another optometrist. Turns out my prescription from the vision gallery was off. She had given me a prescription for +2 in one eye. My prescription should have been +0.5. I was actually dangerous on the road to drive with my glasses and didn't even know!

I went for my eye exam with a new doctor, Dr. Shelley Lindberg-Krein. Absolute best service, she…read moreexplained computer lenses and how they work. She explained how everyone should have 2 pairs of glasses, one for work-like hiking boots and one for everyday-like stilettos so you always look your best. She was very funny and she showed me a computer image of my eye and pointed out the pigments etc. Was so scientific but she explained in great detail how important it is to take care of your vision. She knew exactly what type of lenses I required and really understood my frustration about blurry vision and not able to read small print any longer without a pair readers in every pocket and handbag. Thanks City Centre Eye Care, I can see clearly now the rain has gone....

Super Optical was perfect in every way. Competent, quick and reasonably priced. Here's my story:…read more I finally found Super Optical after trying no less than eight other optical stores. Some I abandoned because the prices were about three times higher than what the other stores charged. Others I gave upon because they never had contact lenses in stock, and when they ordered the lenses, it took almost a month for the lenses to show up. Still other optical stores were just too much of a pain - we had to spend hours waiting for someone to help us. The worst case happened just today - the people who worked there were just plain incompetent. I don't want to trust my daughter's eyes to someone that can barely read the prescription I presented. Good thing I made that decision. Super Optical corrected a bad prescription that the first expensive and incompetent optical store had provided. Super Optical staff greeted us in a friendly way, the doctor came out right away and provided my daughter with a very thorough contact lens fitting (only $15). He answered my questions about an astigmatism that the other store had identified, and responded in a way that I found to be intelligent and knowledgeable. He adjusted the error that another optical store had made in the prescription, then sent us home with a trial pair of lenses so that my daughter could see until her lenses came in. He also gave us a complimentary starter kit with solution and a lens case. We got a year's worth of bi-monthly lenses for $195, and my daughter was thrilled with how comfortable the lenses feel. Super Optical is conveniently located and has plenty of parking. I hope this review helps others avoid wasting their time and money on glasses or contacts at other vision care stores. I wish I had started with Super Optical. UPDATE: The contacts we ordered arrived within a week. Still loving this place.

I really liked this place - I have been wearing contacts for years and after the scathing lecture I…read moregot from my optometrist, I decided it was time to finally buy a good pair of glasses that I would actually wear. I went to so many opticians and finally landed at Super Optical. Both of the staff were super friendly and helped me try on about 40 different pairs (no exaggeration there!). They were fantastic and affordable. With my prescription and designer frames, my glasses run around $800.00. How excited was I to find the whole package was $400 and they direct billed my insurance. I love my new glasses and will go back there for future eye wear!