Best plumbers ever!! A family owned business that cuts no corners and has fair pricing. High…read morequality service I can always count on. Could not recommend them enough!!!

This is a great plumbing company. Me & my real estate clients have utilized their services a bunch…read more Really honest advice and the work always gets done right the first time!

Both technicians did a great job and were very professional. Matthew worked on my water heater in…read morethe garage. He drained it and replaced the anode rod. He also took the time to explain how the system works and what to watch out for in case of leaks, which I really appreciated. Later, John came to replace a leaking PVB valve on the side of my house. He got it done in less than an hour, and everything has been working perfectly since. Overall, both guys were knowledgeable, efficient, and easy to work with. Pricing was explained clearly upfront, with no surprises. I'm very satisfied with the service and would definitely recommend them.

First we had Lees out to look at a smart toilet. The guy didn't know what was wrong but he was…read morereally nice. He gave us a quote of $1000 go reinstall a normal toilet as long as we provided the toilet. That's WAY overpriced and we passed. I gave them a second chance to do our checkup on our air conditioning system. This is a home that we had built 7 years ago. The guy magically found issues with our system and said that we need to pay $4,000 to fix it but that would have to send someone else out to do the estimate and the work. Then he said that a capacitor was going out and we needed to pay $550+ for that. I said we will call them. We won't. I'm getting a second and third opinion before paying that much on a system that works fine. The representative was ok to deal with.

Called to get our garbage disposal fixed. Nick was willing to give us advice to fix it over the…read morephone but couldn't since it was a Moen. He sent his son Zach out, who was able to replace it with an Insinkerator one. Zach communicated with us regarding his arrival time and replaced it in about 30 minutes. He followed up with our home warranty company (Achosa, which is another awesome company to work with). All of this got accomplished within a few hours. I would recommend On Time Service for any plumbing needs you ever have. They are in our speed dial now.

If I could rate this company a "0" I would. I'm disgusted that a company like this even has a…read morelicense at all. I feel it's my responsibility to warns others about this company. I double checked the phone to make sure this was the correct company that came out. On 3/29/2026 I had an active leak so my landlord called this company. Richard FaceTime me and I showed the active leak flowing out of my ceiling. We were trying to locate the shutoff valve & he had me to try to turn the knob on the water meter valve. He said we're gonna have to send out a water restoration company. So I informed by my landlord that the plumber was 20 minutes out. Not Richard who FaceTime me but another man came out to the property. When he got here, he tried to turn the water meter valve with a wrench. I asked him why he doesn't have the long stick tool to turn it that most plumber has. His reply was I forgot it. I'm thinking what kind of plumber forgets his tools. He wasn't able to turn it cause it was stuck. Anyway he takes some pictures and says to me, I'll be back to take more pictures once a claim has been started & the plumbers will come and fix the problem. I'm like what? You're not even a plumber? So I call the landlord back & told her that Richard sent a water restoration company and it wasn't even a plumber who came by. (Mind you, I have an active leak in progress.) So she calls the plumber and Richard calls me back and I tell him that wasn't a plumber you sent! He said no it was the water restoration company. I asked him what about the active leak flowing? He said I'll let you know when I'm on my way this afternoon. I said "this afternoon" So I am supposed to wait until this afternoon with all this water flowing? It was only 9:50 in the morning. So I ask him, so I have to deal with flowing water on my floor damaging property until you decide to show up this afternoon? I text the owner, he tells her one thing & tells me another so she must have got on him cause now he's all of a sudden on his way after wasting all this time. He should have been on his way when he called & FaceTime me seeing the active leak on the screen. He tells me he does a lot of work in these old townhomes (Paradise Village) he's doing everything but address the active leak itself. What most people don't realize it that a plumber gets a kickback from the water restoration company so they want to get a claim open as soon as possible. What is wrong with people these days. He was letting the active leak continue probably to create more damage. The more water damage, the bigger the restoration and the bigger the kickback. Then he realizes that he made things worse by opening up the valves and looks at the ceiling and says your landlord has to put you in a hotel, this is inhabitable & just left leaving the water flowing. I wanted to write this review to warn others about this company and to encourage others to read multiple reviews both good and bad I it's entirely before deciding to hire. I'm so disappointed in this company and must warn others to beware of this company. In desperation I ended up calling a friend of mine whose roommate was an actual master plumber that actually stopped the water flow & fixed the plumbing. Why didn't I call him in the 1st place? Because the landlord was responsible in sending a plumber. But thanks to my friend she now has a reliable plumber who first interest isn't to try to get a kickback from a water restoration company but to actually help his customers. If I could upload a video to yelp on how On Time Plus left the active leak I would. People please beware!

Let me start by saying, Golden Rule Plumbing represents, honesty, integrity, company reputation,…read moreand they care about their profession & people. Let me thank Ruben for his great conversation, answering all of my questions and going above and beyond with customer service. The small extra things that they do, are the things that separate this company from others; I would highly recommend them as a Plumbing provider if you are ever in need. Thank you

I highly recommend Golden Rule plumbing. We had to reroute a gas line for our new range, and Ruben…read morewas out to our house the next day with an estimate for the job, Ruben, the owner is a great communicator, and his team completed the job in record time and even installed the range for us. Don't waste your time and money going to someone less reputable. These professionals will take care of all your plumbing needs and the Quality and skills of craftsmanship will amaze you! Thanks, Ruben!

I have used this company over & over! Relaced a toilet, hot water heater etc. This time was more…read moresimple. I needed some replacement parts for another toilet-done! Also needed to replace two sink faucets-done! The tech (Aric) was very prompt, professional, & thorough! I recommend them for all your plumbing needs.

NOT RECOMMENDED. I set an appointment to have a plumber look at 2 drains that were draining…read moreslowly. The company refused to give me an estimated price range to clear a drain in advance of arrival. This was clearly done so I was locked in for the $79 show-up fee for the plumber to look at the drains and tell me within seconds that it was $574. What a joke and a con job, they would never collect that $79 if they told me their unreasonable prices in advance.

Excellent work. Easy to work with. Very responsive. Took the time to do a thorough diagnosis…read more Highly recommended.

BEWARE: SCAMMERS They gave me a quote of $1150. To swap my…read morewater heater for a new one, they told me it was under warranty then later told me it's not, plumber dropped my old water heater on the ground and stole the old fittings, tried to charge me for labor even though nothing was done, tried to rip me off and refused to leave. Old name was Vegas plumbing service. They took the sticker off the water heater to check the serial number to see if the old tank was still under warranty then came back later saying it's expired, the story later changed saying that it's been swapped before which is a lie

Our guest shower developed a problem at the worst possible time, when we had guests arrive for a…read moreshort stay. One call to Plumbing Kings was all it took. Within 90 minutes, "Tyler" was at our door ready to tackle the problem. After a quick run to the nearest hardware store, Tyler finished up the job in hardly any time. Respectful, courteous, polite, and efficient were Tyler's strong points. Thank you, Plumbing Kings, for the excellent service at a great price. We will wholeheartedly recommend your company to all of our friends and family.

Their prices are very reasonable When Aaron came to give me a quote it was half the price of Yes…read moreplumbing and it didn't feel like he was trying to sell me something I didn't need

My hose was connected to my pipe coming off my house and it was stuck on. When I tried to get it…read moreoff with a pipe wrench, it actually kinked the pipe coming out of the wall. I lived with it like that for the longest time, and every time I used that hose water always leaked like crazy at the connection. I called 9th island plumbing to get a quote, and they were so nice and professional. Their technician showed up punctual, explained the issue, told me what he'd need to do, and was very communicative throughout the process. It was definitely worth it to have them come out, and I won't hesitate to call them in the future for any other plumbing needs!

Ryan Brenes came out the morning after we called for a quote so I was already impressed with their…read moreresponse time. He was very quick and professional in his work and I couldn't be happier.

Unbelievable service ! Stanley Hutchinson is amazing,…read more We called him at 9:50 am this morning to replace a water heater and he came to our home at 10:30 AM . He removed the water heater and replaced it with a new one and the job was completed by 2:00pm. This is incredible! He is extremely responsive ,very polite ,works neat and is so knowledgeable ! Our family & co workers have hired him and they feel the same ! We are recommending him to others as well . We really appreciate him ! He is one of a kind ! Thank you Stanley ,don't ever change !

Prompt on the windows of time when scheduled. Thanks for diagnosing the leak into the foundation…read moreand saving water from wasting away in this desert of ours. I appreciate the professionalism and the thorough attention to detail.

Robert was amazing. I received quotes from $1k-1500 and he completed the job for $500. I am…read morecompletely satisfied w his work.

Robert was very knowledgeable and answered all my questions. There was absolutely no pressure. He…read morecame right on time the next morning and expertly installed our new hot water heater. I am very relieved to have gotten this upgrade so easily.