I dropped my phone and cracked the screen right before going on a trip. I did not want to deal with a cracked screen and did not have time to drive around to find a place to fix the phone while I waited. I was able to make an appointment on line and schedule for the technician come to my office to repair the phone with no downtime. Richard confirmed the appointment, ahead of time, arrived on time which is rare in Miami. He was courteous and very professional and efficient and knowledgable. Also, the prices are very reasonable. I am very satisfied and highly recommend him. read more