There was nothing different about this salon. Nothing stuck out for me, though they were very clean there and had a nice set up. I believe the owner of the salon was the one who did my. Its been a few months since I have gone. I decided to give myself some time in order to have a clear review without hostility.
I will be honest though. My first visit I came for a simple blow out. I stated that when I called and as a reminder message to let her know I was coming that morning. I spoke with her directly, not another member of the salon. When I came in, it was about 9am. Very early as I liked. She only had 1 client in her chair, and looked at me as if I was not meant to be there. There was no one waiting mind you. Just 2 clients (including me). She barely said hello. Then demanded I hang up my coat, instead of introducing herself.
I let her know I had an appointment and I waited. Then she told me who she was, and she was the person I had spoken with. Long story short... I was at this salon for 4 hours. She took 3 clients who seemed to be family and friends and seemed to have forgotten me in the back after a wash. Her son was there helping as well, as she claimed she was short staffed. 2 other workers were there besides her son. He was very lovely. She seemed to yell at him often which I took as disrespectful. There are better ways to handle family who work with you, and she failed. Moving on... My Hair style...
She cut my hair. I did not tell her I needed a cut. As she blow dried it, she asked about a trim. I said no, as I had previously had one 2 weeks prior and wanted to wait. She then decided to start cutting my hair anyway. I knew I should have stopped her but my head was down and I was distracted by my daughter. Once she started, I just let her continue. I didnt want any negativity and figured since it was my first time, I'd let it go. I literally spent 4 hours that day there, and paid $90 for a simple blow out (on medium-short NATURAL Hair), that came with an unexpected hair CUT/"trim!"
I went a second time. I attempted to give her the benefit of a doubt as I thought maybe she really was just short staffed the previous visit.
Long story short... SHAME ON ME!! I spent 2.5 hours there. Most of it was in the back room once again. I don't believe she manages her time well. My hair mind you is not very long at all. Her attitude was a tad aggressive but then again that is her salon so who am I to judge. She doesnt give tips on what you can do to protect your hair, and she didnt recommend anything for mine. Perhaps I didnt need it but still its good to do.
I will probably never return as it was very pricey in the first place. Money is never a matter, when you have good product performance and a good experience i.e. You walk out proud and feel beautiful because your hair looks amazing and makes you feel good. It just wasn't worth it to me. I thought I'd try someone new near home (Spyce) but it did not work out. We are currently in lock down so I have not been to a shop lately, but I have since returned to my old hair salon in Algonquin. They always have my blow outs in and out done within an hours time even with clients, and my hair feels like feathers and makes me feel good. Oh and the prices... I've NEVER spent more than $65 and thats including the tip. The location is similar to Schaumburg, and in a booming area but perhaps that is why prices are different too. read more
