I have been to Citadel Outlets probably like 30 years ago…read more My friend was visiting from Tampa, Florida and staying at the Double Tree Hilton, which is inside Citadel. When I found out, I said I am going to go and see her. I am glad that I did, and we were happy to see each other. So today practically all day, we spent some time together at this lovely, clean mall that is surrounded by so many great stores and eateries. There are probably over 130 stores and places to eat inside and outside the mall. Let me not forget to tell you, some of the restrooms that we used were SPOTLESS CLEAN!!! They have different stores such as Disney, Nike Factory Store, Coach, Polo Ralph Lauren Factory Store, Michael Kors, Guess, BOSS Outlet, Beauty and Specialty Stores, Tommy Hilfiger (one of my favorite designers & brands). Converse Factory Outlet, & Gap. Just to name a few. They have vending machines available with snacks and drinks. Also, a lot of nice restaurants nearby. Free parking and close to the I-5 freeway. We went to Gap and Converse, and I bought me 2 pairs of tennis shoes. Get one, and the other one was 50% off. Fantastic deal. From Gap, I got a nice, long, black jacket. Thin material and very comfortable. They also had clean dressing rooms at Gap. Every item has its own value and price. Both stores that we went to had great employees who were eager to help us. Customer service was above and beyond our expectations. We even had lunch at Panda Express. The list can go on and on and on. It has been like 7 years I haven't seen my friend. She used to live here, we used to work together, and then she relocated back to Florida to help her parents. It was a great outing, the only thing was that there was construction going on around the mall. Maybe they are building more businesses? Thank you all for everything. Always be & stay consistent!!

This is a super giant outlet shopping mall near LA downtown. They have several parking lot and…read moregarages at two opposite ends of the mall. There are over hundred stores spread across a huge area. It is a lot of walking to go from one end to another, including the separate section that has Disney store. There are not as many high end/luxurious brand stores. There was also some contractions going on in one corner of the building. Most of the shops have sun shade in front of their store which allows customers to walk in shade. During the day it gets really hot. There are few sitting areas with shade available. There are vending machines available with snack and drinks. Restrooms are available in three separate sections. The outlet had a shaded food court area with multiple vendor stores. There are couple of dine-in restaurants available as well. We came to the outlet on multiple days. It was busy on both days since it was the weekend. Some of the stores like TH, Guess and Levi's were two floors. Other ones like Nike and Adidas seemed disappointing product wise. There's a 10% sales tax on everything. Overall a decent outlet mall, but not as impressive compared the ones I have been in NJ and NY.

This store is a lot calmer than the Citadel, and they have just as good of sales--if not better…read more The guys provide great customer service, but the female employees, not so much. They tend to huddle together and gossip instead of helping customers. The cashiers are great, and there's security at the entrance, which is a plus. There's free parking in the back, or you can park on the street in front. Overall, I prefer shopping at this location because it's much more relaxed and less chaotic than the Citadel.

Loved the store the moment I walked in. A few weeks prior, I visited the main Nike Company Store at…read morethe headquarters in Beaverton, OR. The staff was great, informed me about sale items, This location has it all, clothing, shoes, back packs, gear and equipment. You can find something for the entire family, I did. Street parking is tight so be careful where you park

Commerce outlet located off the 5 freeway. Parking lot I think it's the issue since it's shared…read morewith other locations that are not part of the outlet. Depends on what you are looking for. Stores are pretty up to date and clean. They have a small food court it much variety. Deal wise I think you can definitely find deals if you truly look. They have a certain percentage off plus an additional 40-60% off so not bad for these holidays. Crowded of course because of the holidays. Are they bigger and better outlets yes of course! But!!! They are also worst ones.

Decided to check this place out. Went in through some doors that said main entrance and was…read moreimmediately kicked out. I asked if it wasn't opened to the public and they said yes but that's not the entrance. Perhaps do not label an entrance as "Main Entrance" if you do not want people entering from there. The whole place gave a bad vibe so we decided to leave instead of bothering to find the actual main entrance

Stopped by the Coach store at Citadel Outlets while browsing for potential birthday and Valentine's…read moreDay gifts for my boyfriend, and it was a solid visit. The store is big and two stories, which was nice since it gave us plenty to look at--even though it was a bit busy. We skimmed both levels, and despite the crowds, everything was well organized, simply displayed, and very clean. The employees were super helpful, answered all our questions, and made the quick visit feel easy and stress-free. Although we didn't stay long, I saw lots of pieces I genuinely liked, and I'll definitely be back when I'm ready to shop more seriously.

jasmine was so kind to us!!! i knew i wanted a bag today and was 100% walking out with one. Besides…read morethe fact that the first 3 employees at the front might as well been statues because they didnt say hello AT ALL..... lol not a care in the world to stop their conversations. This location has such a wide variety that i almost walked out with multiple bags !! jasmine saw my indecisiveness and immediately helped me out. definitely look for her if you ever come in !! Absolutely love my bag by the way!!!

Large and well-organized, two-story store…read more Many items are on sale daily, so visitors get a lot for their buck. The selection of shoes, clothing, workout gear, and other accessories is huge, and the store is always fully stocked. Service from all employees is FANTASTIC; they are all very helpful, hardworking, and friendly. This is definitely one of my favorite stores here at the Citadel Outlets.

My son had a really scary incident here today when his Crocs got caught in the escalator. The…read moreescalator started pulling/eating up the front of his shoes, causing him to fall forward. Thankfully, he was able to get his feet out, but looking at the damage to BOTH of his shoes, this could have been so much worse. What bothered me the most was how the situation was handled afterward. The manager, Hilda, immediately put the blame on him by saying he wasn't paying attention. Look I was already embarrassed and Im sure my son was also embarrassed having to walk around afterward with both of his shoes completely chewed up in the front. He's a kid. He had just fallen, his shoes were ruined, and he was embarrassed and then to have an adult tell him it was because he wasn't paying attention just didn't sit right with me. I understand accidents happen, and I'm not claiming to know exactly why his shoes got caught. But I don't think immediately placing blame on a child before even reviewing what happened was appropriate or compassionate. They also didn't file an incident report. I'm extremely thankful my son is okay because looking at what happened to his shoes, I keep thinking about how differently this could have ended. I really hope management takes this seriously and uses it as an opportunity to review both escalator safety and how situations involving children and customer safety are handled.

I always love coming to the Kate Spade outlet stores. They have so much bargains going for them…read morepurses wallets accessories. You can come away with buying more than one person and still not break the bank. Great selection great value great service when coming to this outlet ask for Bell.

Love Kate Spade and the quality outlet merchandise, something for all tastes, BUT the salespeople…read moreare too AGGRESSIVE. I almost left because I was approached by one every few minutes. That's why I docked one star. If I didn't need a large bag for every day use, I would buy so many of their cute small purses. They have good sales, and sometimes further discounts upon discounts but very few clothes here and a small leather goods section. I notice some jewelry styles I bought here a long time ago are still sold. That speaks to the design's timelessness. To avoid crowds or having to wait outside, come during off peak times and only very early or close to closing on the weekends.

One of my new favorite stores to shop at Citadel Outlets…read more The location has moved to a bigger storefront just a few months back. The staff is usually well attentive while you're shopping and explains all the current sales. Typically the selections of New Balance sneakers are extensive. Their shoes are very comfortable and offer regular and wide options. The deals here are consistently great. Some weekends 50% off or sometimes they offer buy 1 get 1 one 50% off. Each time we visit I find new stylist sneakers and apparel on display and available for purchase. It gets pretty crowded in here on busy weekends, but it's expected. Overall, this location is a must visit for me since I enjoy New Balance's catalog of selection. There's deals just in time for the holidays. ( ^_^)b

Love shopping here. I always find great deals. Some shows were buy one na get one 50% off today…read more Also the clearance rack had nice running shoes for $41.99 the whole was 30% off the sale price. Amazing prices for very comfy shoes. The store is always organized and customer service is great. While I was there at least three people asked me if I need help. That's awesome service right there.

Tons of stuff...for kids…read more Halloween stuff. 30-50% clearance items. Two employees inviting you as you come in. Also help preventing theft. Small locatio

Sales! I love it! The crowd went wild (because it's so…read morecrowded). But otherwise, good way to spend your money on clearance items - got some great sparkles for great price. Don't forget to use your Disney Chase card if you got one (have to tell them that you're using it for the additional 10% off)

Visited Citadel Lululemon and had a wonderful time there…read more Not sure why reviews are so low stars. I expected outlet prices and outlet prices they were. Store staff even went out of their way to answer all my millions of questions and found a size or two for me. You usually would not expect this kind of service at an outlet. I was truly impressed. Selection was huge: colors, sizes, etc Will come again!

I visited Lululemon outlet store and had a wonderful experience. I used a gift card to purchase a…read morepair of workout pants for $59 -- a great deal -- and was fortunate to find my size. Please know that there are no returns so please buy knowing that. I want to give special recognition to Katelin, who helped me and checked me out. She was incredibly helpful and had an infectious positive attitude. She even noticed I was a Lakers fan don't know how struck up a great conversation -- that kind of natural small talk is a true gift. While I was waiting in line, she proactively recommended a buy-one-get-one promotion on a workout bra to another customer -- going above and beyond without being asked. That kind of genuine, attentive customer service is rare these days. Katelin, you will go far in life. Keep that positivity!