I wish there were more doctors like Dr Maxey!…read more She has been available not only for my needs but extremely helpful in assisting with my three sons. Dr Maxey has a very calm, positive and reassuring manner regardless of the situation or concerns. Her professionalism is beyond compare. I was interested to read a comment against Dr Maxey that was really about her front office staff. That is not an accurate reflection of Dr Maxey but I have to say that in my dealing with the appointment making process, they have been very flexible and responsive. I have one son who needs to fly into town from his school for occasional appointments and they have always tried to find the best time for late Friday appointments or early Monday appointments to meet our needs.

Dr. Maxey was great. Unfortunately, she has retired. However the office remains open with other…read moredoctors

I contacted THC to request a home registered nurse and the entire process went very smoothly, in…read morefact I was able to get everything done via email. Their representative responded promptly to my messages and answered all of my questions with absolutely zero hassle factor. They dispatched a very well qualified registered nurse to our home who arrived right on time and did exactly what needed to be done. I strongly recommend THC if/when you need to hire a home nurse.

Alyna Rizvi is the owner of Assisting Hands. I have been using this business for a few months…read more The caregivers are excellent; caring, knowledgeable, supportive and friendly. They do what it takes to keep the patient comfortable. The owner, Alyna, is efficient and returns my calls in a timely manner. She always works hard to assign a caregiver whenever I need one for my husband. I highly recommend this business if you are in need of caregivers for your loved ones.

Assisting Hands came right when I needed it the most. I have been caring for my 93-year-old mother…read morewho suffers from Alzheimer's for the past 4 years. Her condition has deteriorated to the point that I was reaching burn out and needed some additional help. After speaking with owner, Alyna, she scheduled a time to meet me and my mom on the same day. That was the day when she was able to witness one of her combative moments. Realizing how important it was to provide some assistance, she went through the intake process to assess my mom's needs. I requested a Spanish speaking lady and she immediately got to work on her research. About 2 weeks later, she had the right person for me, brought her to our home to introduce her and get her started. My mom was not eager to have a stranger come to take care of her and, needless to say, we had a very difficult first day. However, Maria showed great patience, a very caring and calm attitude, followed all my instructions, and little by little she won her over! We just finished our second week and so far I'm very happy with the results. The bond between Maria and my mom is getting stronger and we keep making progress. I'm so relieved to have and extra pair of hands that will help maintain my sanity! Thanks Alyna for being there for us!

A special note to any person who is a patient here: get…read morecopies of all test reports that are ordered from this office, such as mammograms, x-rays, blood work, etc. Many doctors actually stamp all tests orders with a note to send a copy of test results to the patient via mail. The doctors I saw in the past at this office do not copy patients on tests results/reports. I can not recommend this highly enough; get copies of tests results, darn it! :D Years ago, I had a mammogram performed, as ordered by my doctor. My doctor told me the test results showed everything was ok, no worries. A few months later, while at this office for a different health issue, I asked my nurse for a copy of the mammogram result. She was cordial and did get me a copy of the report promptly. I was absolutely shocked to read that the mammogram test was not ok; it stated I actually had two breast lumps that needed further and immediate attention. Repeat...I was shocked and upset. I wondered whether or not the doctor had even read the report or if the report had simply been filed away by the office staff immediately without being read by the doctor. There were issues with the office staff for the duration of my family's time spent at this office. Also, if you are referred to a specialist by one of the doctors here, please, for your own good, do online research on that specific specialist. I did have concern regarding some specialist referrals from this office. Yelp and Google are your friends, patients! Another Note: The doctors of this office have parted ways in a sense. A few of the doctors now practice under the name Tri-Valley Medical Associates.

As a RN that works at a hospital with these physicians I would say that they are wonderful…read morerespectful and honestly caring physicians. As to the last post the people who take blood pressure weight vital signs etc are medical assistants NOT nurses! Any issues as such should be brought the the manager's attention!

For about 2 years. I had interacted with Dr Schoenberger and his staff (Carrie & Anne) in the…read morecourse of my work before I became a patient here. I made the decision to start seeing Dr S due to some lingering post surgical pain that is not fully controlled with my (marvelous) osteopath in SF. I had noted how much that Dr S cares about each of his patients even before I started going there, and now that I am a patient here, I can see that this is definitely the case. My pain level waxes and wanes usually according to my work schedule ( work exacerbates the issue), or sometimes it can worsen (like 5 levels of intensity higher) from one day to the next for no apparent reason ( frustrating!). Dr S, Carrie, and Anne have all accommodated me when I have been in pain 'crisis'. I appreciate Dr S's multidisciplinary approach to pain management, he doesn't just glance at your chart then throw heavy duty narcotics at the problem. I have opportunity to recommend Dr S at my work and I have recommended him MANY times to people who are currently seeing other practitioners and are not improving at all or are in constant severe pain. I have yet to see if anyone will take me up on my recommendation. I feel that Dr S has been another 'godsend' to me. A few weeks back, I drew a depiction of where a severe pain flare-up was taking place in my neck, wrote a detailed note about the situation, and faxed it to the office even though it was the day that they are closed (Wed). Dr S himself called me that night, from home, to check on me and to squeeze me into his schedule for the upcoming Friday (my next day off). Not too many doctors provide that level of personalized care anymore, and I appreciate it tremendously. I'll point it out again-Carrie and Anne in the office are just as empathetic, helpful, caring, accommodating, and kind as Dr Schoenberger himself is. One small caveat-you may want to make sure that Paragon Paincare accepts your health insurance or is an in-network provider when you call to set up an intake appointment. He is 'out of network' on my plan, so it is a bit costly, HOWEVER, Dr S and his staff do everything that they can to ensure that I don't 'break the bank' by going to this office. In summary, Dr S has great rapport with patients, he uses a collaborative approach (collaborative with the patient, at least in my case)in coming up with creative solutions to keep me out of pain and keep me able to be working full time. He is also extremely knowledgeable, caring, and easy to get along with. It's never 'fun' going to any type of doctor, but Dr S, Carrie, and Anne go out of their way to make their patients as comfortable and calm as possible. I would recommend Dr S to anyone whose pain is not being adequately managed by their current practitioners.

I had hurt my back in a cycling accident and after popping nsaids and struggling with pain for 10…read moredays - I made my first appointment with Dr. Schoenberger. The entire staff was very friendly, helpful, and accommodating. The office is pristine, comfortable, and parking is a non-issue. Dr. Schoenberger is very knowledgeable in his field and has a great way of explaining my issues to me in terms I can understand. I have visited many different types of specialty physicians over the years due to exercise/training related issues and found Dr. Schoenberger to be very innovative and advanced with his treatment. I walked into the office that day having not slept well in 10 days due to pain and left feeling confident I had been given excellent care, a thorough examination, and treatment that allowed me to maintain my normal daily activities! Dr. Schoenberger cares about his patients as people and not just another face.

Dr. Ngai is great. I was totally in bad shape after a bad car accident and he was able to fix me up…read morewith in 2 months or so. Good service!

Dr. Kim has been helpful, informative and understanding. She's also been very proactive in having…read moreher office track down records that other doctors have failed to get when given the information, re-reading results from older tests and explaining to me what the previous doctor missed, and helping me understand what I need to know to manage my own care from provider to provider. Highly recommended, even with the fairly inconvenient (at least for me) office schedule.

Dr. Kim is caring, a good listener, and very observant. I…read morehave been with her for years now struggling with my A1c and could not get it to come down. I have knee issues so could not exercise, so asked her if I could go on Keto. I have done a modified Keto and have lost over 30 pounds. I lowered my BMI to 6.7 Ian's met standards for my knee replacement. Saw her today and she is proud of me and I am proud of myself. Thank you Dr. Kim'

This clinic has been extremely helpful. The office can get very very busy (unfortunately) and I…read moresometimes have to wait longer than expected. The doctors here are truly wonderful and have been able to work with me and have been consistent. They get back to me when I request an appointment or a medication refill.

The staff at the UCSF Epilepsy Center are rude and uncaring. When the staff answers the phone, they…read moredo not answers the questions and don't ask if there is anything they can do at the end of the call. It takes a long time for the staff to call you back. It is always important to document the date, time and name of the person you spoke to on the phone. Please make sure you keep copies of the UCSF Epilepsy Center phone numbers appear on your cell phone bill and duration for evidence. Make sure you document the staff when they call you back. Dr. Lowenstein is the Director of the UCSF Epilepsy Center and he is a very nice person. But he needs to do a better job in training his staff on their professional manners over the phone. The Joint Commission recently issued an alert on July 9, 2008 warns rude language and bad behavior among health care professionals poses a serious threat to patient safety and the overall quality of care. Hope that the UCSF Epilepsy Center doctors and staff pays attention to this alert from the Joint Commission.