They did a great job fixing my daughter phone in an hour - very nice people we will use them for…read moreany of our needs from now on!

I had an iPhone 13 that would not charge via the port. I tried spraying cleaner and different…read morecharging cables and nothing worked. I walked in, they professionally cleaned it (better than I did), and now it works flawlessly. Five minutes. $20. They have a lot of other cool services. I am a huge fan.

**"**I brought my Lenovo laptop to this uBreakiFix location to have the hard drive replaced. The…read morehardware repair itself was fine, but the technician installed Windows 11 Home instead of the Windows 11 Pro version that my laptop originally shipped with. Because of this version mismatch, my laptop immediately threw an activation error code. When I visited the store to request that they correct the mistake and install the Pro version, the staff incorrectly told me to call Lenovo to obtain a product key. Lenovo does not provide loose product keys over the phone, as the digital license is permanently embedded right inside the laptop's motherboard firmware. The store should know how factory OEM Windows activations work. Disappointed by the lack of technical knowledge and the pushback when trying to get their own installation mistake fixed." Techs need to do better not skillful in IT .... Customer not to happy with service I told them about the key embedded on laptop's motherboard and they said it was not true.

THIS IS VERY IMPORTANT. i hada five star experience. Prompt…read moreAccurate Terrific value for dollar Excellent customer skills Pointed me in right direction That being said i understand electronics and knew exactly what i needed. They went above and beyond. I will repeat.

Great customer service. Very friendly and professional. My phone is fixed and works great!!!read more

Incredibly rude and condescending. Told me that ATT store…read moresent me to them to get me out of their store. Told me that they were not asurion, that if I would like to do business with Asurion that they were located somewhere on 11th Ave downtown. As I was leaving, due to frustration and attitude, they were incredulous as to my leaving. That they were ready and willing to help me. What kind of buffoonery is this? Some kind of old school boy club that has no place in my life.

This should probably be a totally new review and not just an update! Lifeline is TRULY my…read moreelectronic lifeline! Travis and the crew are AMAZING! My iPhone and the toilet had a battle and it was Toilet-1 and iPhone-0! The phone spend 24 hours of time-out in a bag of rice to no avail. I was totally prepared to buy another phone when I thought about giving Lifeline a call. After talking with Travis, we decided to give it a try---he would know within a couple of hours with the phone if he could save it or not. And if, even after spending all of that time on it, he could not get it working, there would be no charge. How can you argue with that? Since I had an appointment with the Apple place set up already, I hoped to know the verdict before I had to put out $300-500 for a new phone. Travis kept me informed throughout the day and was I overjoyed when he told me that it was working! He had to replace the screen and one of the cameras (not the selfie one but the "facing away" one) and the bill came to $180 and change! YES! You read that correctly!!! $180 and NOT $500!!! Plus, when I turned on my phone EVERYTHING was still there...EVERYTHING!!! Folks, these folks are the BEST...no doubt about it. Check with them FIRST and you won't be sorry. Friendly, courteous, efficient, skilled, professional, and so reasonably priced! What more could you ask for!!

I was lucky that searching for my iPad repair, I came across LifeLine Repairs. It's not easy to…read morespot from the street this busyness, but thanks to Yelp and online search engines I located that is close to my home and have good reviews. Ron, who is the store Manager, is very customer friendly and my iPad was repaired in time and looks like a new one. Comparing to other places, especially to Apple Store, pricing is a very reasonable and definitely is a good value. Overall, it was a great positive experience.

Nice folks who got everything done efficiently! Just got a new phone, and they were great. Not my…read morefirst time there, either.

If you visit the Green Hills VZN store, do so with caution. "Freddy" offered me an $1,100 trade in…read morecredit for my phone, yet my monthly bill was going to increase by $35/month. He represented that the phone I picked was in stock, then after taking my payment revealed the phone would be delivered more than 2 weeks later. Then, he and his manager told me the order couldn't be cancelled. I called VZN and easily cancelled the order. I bought the exact same phone from Apple and it was delivered within a couple of hours. Draw your own conclusion. Seemed dishonest so I won't be visiting the Green Hills VZN store again. I've told 5 people already about my experience and plan to tell more. This type of experience is costly to a brand's reputation.

Given recent reviews I can only presume this location is under new management. The store was well…read morestaffed and even though it was busy we were checked-in and seen in under five minutes. Our associate, Gary, was incredibly knowledgeable and patient as we asked numerous questions. I could not have asked for a more pleasurable experience. I would certainly recommended this location.

They didn't have the new phone in stock last week so I paid on site to get it delivered in-store…read morethis week. I finally had time today and drive 30 minutes to pick up, but store is closed without notice or reason during normal business hours. Have waited over 10 minutes now but giving up on someone coming. Now I have to wait another week to come get my new phone, while they've already taken my money.

very bad customer service, i repair my phone and they removed my original parts from phone and…read moreinstalled aftermarket parts. when i call them they didnt answer,

From the owner: All repairs started at $19.99…read more Repair time is the quickest in time 15 minutes maximum All phones on sale 50% off on all accessories Installment program is available With $0 down payment

This place is incredibly busy during, well, most of the hours they're open. I've had better luck…read morewith timeliness of service in the weekday evenings, but even on a busy weekday morning, I was able to get someone to help me in a matter of minutes. I think our current culture sets us up to be a bit impatient, but just know that the well-meaning employees are swamped with up to 10-15 patrons each. I had an awesome time checking out the iPads and laptops so I could make a best decision on what tech to buy. The Apple store also does some comparisons between models right on the display screen to help you decide best fit. The employee who helped me was really down-to-earth and honest. He didn't pressure me to get the top model with the heavy price tag, instead listening carefully to what I needed and recommending best fit. Make sure you time your visit post rush hours, and you'll be fine here. Everyone is really knowledgeable and considerate.

I made an appointment two hours in advance for 4:30 PM For a screen repair. As soon as I made the…read moreappointment, I walked inside and asked if they could take me two hours early since I was there. They asked what I was there for I said a screen repair and they said I will have to wait and come back at my appointment time. I walked around the mall and sat on a bench killing time for two hours. Then I came in at my appointment time at 4:55 and then they had me sit for another 30 minutes after checking in only to tell me that they are not able to take me for a screen repair today. The manager was there and said he couldn't even make an exception. Entirely unacceptable for them to have the time available on their website to book an appointment for a screen repair and for their employee to tell me to wait all that time for my appointment knowing what I was booked for, just for them to tell me I can't get it done today because it's too late and they are too busy. If they were too busy, they shouldn't have told me to wait. And if it was too late, the appointment time shouldn't have been available. That was a complete waste of my day. Not to mention, I live 35 minutes away. Unreal.

Stopped in for a Nest App problem. The genius walked through several steps to fix the issue however…read moreit was beyond Apple control. While there I had the opportunity to try the new Vision Pro. The Genius walked me through the Apps and it was vry cool. I was almost there but couldn't get over the price. Great selection of toys.

Sadly I need to replace my earbuds and my Apple Care is not what it is cracked up to be :-/…read moreJennifer is helping me and she ran a diatonic test on my earbuds and according to the Apple suggest that I send the buds back to them and they will send me another pair. I should be able to swap out the earbuds case and be on my merry way. But this is not what I expected. My other option was to purchase another pair of earbuds and then return them and get a refund when I get my original ones back. Well Jennifer must have checked with someone because after a brief time sitting by myself she came back and said that they will exchange my earbuds. I'm not sure if Jennifer knew what she was doing. ( maybe new associate )

Honestly, this was the best experience I've had with TMobile. The staff was great! I wish I had…read moregotten the names of the representatives who helped me because they were phenomenal and everyone should go see them. One had glasses and blonde hair with a cool TMobile vest, and the other had short black hair and I believe he had been in the military before working at this company. Anyway, I ramble. They were funny, personable, and super knowledgeable. If you need help with your service, go see them. Seriously. I never get on here and leave reviews, but it was such a pleasant experience that I needed to brag.

They were very helpful to us. Although our issue could not be resolved by them directly, they were…read moreable to guide us to the right steps to fixing the problem. Very kind, patient, and straightforward with us. :)