We were celebrating my father-in-law's 100th birthday and we filled out the form on the milestones…read moreand sent it in. As we reread the article that we wanted published we noticed some spelling errors. We called the Herold journal twice and got no answer, we left messages both times. Some guy finally called back and was one of the rudest persons I've ever talked to. We told him we had sent in a milestone and that we needed him to disregard it because of some spelling errors. He said he would and said to send in another and write what day we wanted it to run in the paper. We did all that and got the paper on Saturday November 17th and low and behold no 100th birthday milestone was in the paper. We waited until the following Tuesday thinking that it would be in then but no such luck. We went down to the Herold Journal to talk to someone but the building was lock up tight and a sign that read call this number for an appointment. Called the number and no answer. The Herold Journal is one of the most worthless pieces of print that I have ever read. I would not waste my money on this paper.

I have worked with them for years and truly have enjoyed it. Great service and no complaints.read more

I bought a 17 inch electric Blackstone portable grill from Blackstone Retail Store. I bought it as…read morea gift for someone who camps a lot thinking the solar could power it. It turns out I was wrong and needed to exchange it for the same grill but gas. The box was never opened. Blackstone Retail Store in Logan, Utah refused to exchange my order. They would not even send me a free return slip. The grill was $199. I had to pay $118 to ship it back to them from Charleston, SC. I also have to pay a restocking fee of 10%! Not a way to do business and retain loyal customers! Do not buy from this store and do not buy Blackstone products. I work in a hospital and am a member of several national groups. I am telling everyone that this company sucks and does not deserve our business.

Although I love my Blackstone products... I have to say their customer service and customer support…read moreis absolutely non-existent. It's an absolute waste of time to even register your product because there is no support in the event that something happens to it. I have been trying to contact somebody for over a month... They have never answered their customer support line and any email response I get back is either automated or from an individual that says they want to help me but as soon as I reply back to that individual they are gone. I have done that via email at least six times and no one is getting to the bottom of my issue. Again I love their products... Recently bought two in the last 30 days but I will never buy another Blackstone product because of the lack of support. I'm sure there are other name brands out there with support that actually exist and people that actually care about their customers.

Initially, went here for printing books. At first it started our good, but as time went on with…read morechanges requested the employees started acting weird as if I was not paying for services rendered even after I PAID for what I asked for. Then to top it off my cover design had changed in colors that was not asked for, leading to me biting my tongue but being firm in my descions what I wanted and not what they wanted. So would I return no - but I would strongly recommend if you use this business be diligent and inquire exactly what you desire in results from them. You pay them to do what you want not what they want. Make sure ahead of time before you give your time to this business. Oh I forgot to mention they even had the guts to send me a letter asking me to go elsewhere after I requested to have my work send to me so I can fix what they messed up. In today's business world there are many businesses that will actually work with you in custom printing. Investigate places first. Which admittingly, I should have before blindly believing what they told me when I first went to this place of business. In other words, they bait and switch according to their needs not yours.

I have been using them for large print jobs for years. They always do a great job and get it done…read morequickly. I love that they are open until 6 to make it easier to pick up any products I have ordered. I use them for my personal and business needs.

Signs of All Kinds, Marketing Tools, Graphic Design & Social Media.read more

Fantastic work! I am so pleased. I wanted a logo printed out in gold for a small mailbox. It had…read morethe silhouette of a fly fisherman on it, which made for a difficult print and another print company in Cache Valley told me it couldn't be done. The Image Foundry made and applied my desired logo print and it looks brilliant. Very professional, prompt, and affordable. Great communication and a pleasure to do business with.

If you're looking to get your taxes filed in a timely manner, look elsewhere. If you have a year to…read morespare with weeks or months in between email responses, you're in the right place. I spent months dealing with Cam directly, sometimes not hearing back after a month of sending multiple emails, and he eventually had someone else start responding to my emails. I guess because he was tired of doing his job? I made a little progress with this new person, only to stop hearing back from her as well. The only reason I didn't abandon this pointless endeavor is because I paid $660, which was a complete ripoff considering I only got 2 years filed over the course of a year. An incomplete job and a waste of a lot of time.

Me and my wife own a small online business. I went in to the Sparrow and Co expecting to pay some…read moresmall amount in tax and a service fee. What I ended up doing is being payed several THOUSAND dollars back on my tax return that I would have never knew about if I filed myself. I honestly couldn't be more happy about the outcome of paying a tax accountant. 5 stars is truly an understatement.

Had them do the entire house. They were very efficient and quick. Carpet looks amazing. Took the…read moretime to explain the process to me and how the different tools worked. Would highly recommend. Added a few rooms for a reduced rate since they were on site.

Update: you can see the response below from the owner that he would reach out directly to resolve…read morethis. He never did. Changing review from 2 to 1 star. We picked Heaven's best due to the high ratings. We bought the house a month ago knowing the carpets needed cleaned due to pet stains left by the previous owner. After paying almost $600 for a cleaning the stains were still there. I put some cleaner on the stains and baking soda on top and the baking soda is pulling the stain out. See photos. Yes it's pretty gross after a cleaning. Then I used my Bissel shampooer in a couple of spot and the water it pulled out was black. I shouldn't have to do this after it was "professionally" cleaned for $600. I will say the young men that came out were very friendly and helpful and that's why I am giving 2 stars instead of 1

I want to like alpha graphics but out of at least a handful of orders there has only been one order…read morethat has been done right or on time the first time. I'm done.

They're the best printer in town and always go the extra mile to help us with our projects.read more