I would leave a zero if possible. Jazmin sold me a phone that she knew wouldn't work in my area…read more She said that service wouldn't be as good as what I have now, but not that I would have NO service. She never went over the return policy, the additional cost of insurance, etc. When I tried to return the phone and accessories today (since I don't need accessories for a phone that I'm not keeping), they would only give me $165 out of the $280 back. They told me that I couldn't return the accessories and I had to pay a restocking fee on the phone. All of this because their employee sold me a phone that she never should have sold me in the first place because she wanted her commission (it is all she talked about). In addition, my old phone was on the old network and they can't put me back on it so I now have no cell phone at all. I will give a shout-out to Hugo though who was working today. He tried to make it right, but the manager of the store wouldn't let him.

My husband and I were very briefly on a pay as you go plan with Boost Mobile... I cannot complain…read moreabout the cell service, but our "brand new" phones were constantly having issues which no online tech, or in store (extremely unprofessional and seemingly unknowledgeable representative) could ever assist us with. We even paid an extra fee per month for insurance which was not even through Boost, and never seemed to be able to offer any help whatsoever. They wanted a deductible based on the original cost of your phone, anywhere from $50 to $300 just to review your case, and could never give me an answer as to how long I would have to go without a phone, which is extremely unacceptable when attempting to secure a job, or simply have a phone you're paying a bill for that you cannot use. I highly recommend checking out Sprint (which is very affordable, and the employees are extremely friendly, super knowledgeable, and more than willing to assist you) Verizon, or AT&T before giving Boost your money. Sorry Boost, you just aren't on your game, I suggest all of your employees get on the same page, and work on your professionalism.

absolutely great ... timely, best-quality service ... cody…read moreresolved every problem that i had ... then helped me to understand computers and the internet.

Jeff at Total Tech Solutions, LLC fixed the camera on my laptop by connecting to my laptop the…read moremoment I called! He fixed it in about 10 minutes. I had to wait 0 seconds to get service. He first tried a couple of things but figured it out on the third try. I will now receive a bill by email, which I can either mail, pay online or stop by the store. It was a reasonable fee. It couldn't be more convenient, efficient or easier. I highly recommend his services. Please know that this is the place that used to be across from the Post Office. They are now located at 670 Johns Ave, Gettysburg, PA 17325 which is the same building as the cat rescue place. I'm thinking it's off Steinwehr near Appalachian Brewing Co., in that vicinity.

We recently upgraded our phones to the iPhone X Max and decided to stop here and we must say that…read morethis store is not your typical Sprint store. We scheduled our appointment with Amanda who was extremely professional and knowledgeable and was very friendly and helpful. She took the time to review our account which was an older grandfathered plan, did a comparison and helped us save money which was very nice. Amanda also explained everything about our new phones so when we left we felt good using them. The store is very clean and well organized and comfortable ! We did a few other purchases on a charging base and a really cool speaker with Alexa. Brittany also jumped in and assisted with getting us going. She also was very professional and friendly. We would highly recommend stopping here for your Sprint needs, you will be impressed with the level of service provided. This store does it right and other stores could learn from this location on how to provide quality service ! Thank you for an awesome experience !

Always only one employee running the store with at least three people waiting. Employee is always…read morerude. Avoid this store if possible. Poorly managed. Selection is OK but many times they are out of stock on accessories. I don't have a lot of value for companies that don't respect my time.

Horrible customer service from - Nathan W. Rude over the phone after I asked a question he said "No…read moreNo No!" He had a terrible attitude and was unhelpful. If I could rate the store a 0 I would. Have never been treated like this at any other AT&T center. Not going back.

Went with 2 different types of tablets. One only a couple years old and one about 6 years old. They…read moresaid they couldn't get the parts for either one. Prices seemed a little above average but the employees seemed very acknowledged about what they do.

Awesome guy! Readjusted his whole schedule for a change of address. Sat and spoke for quite a while…read moreabout their business model and I truly hope they do well. If you've had a previous experience, give it another shot. Will absolutely consider them in the future, thanks again!!

I had an issue with my sim card that was fixed very quickly! Totally pleased! I recommend this…read moreVerizon team and will be back for my next phone upgrade.