Doyle was by far one of the most knowledgeable and friendly sales reps I have ever encountered. He…read morewas direct and accommodating as I upgraded my iPhone. The skill of Doyle could be seen also through his trainee, Landon, who also excelled. Verizon in south hanover has a gem!

Will only go to this Verizon store out of the ones around here. The guys/gals here are personal,…read moreprofessional and very knowledgable. If they do not know something they find the answer our for me. My rep Doyle did everything for me and was helping me choose the best options that work for me. He didn't force me t buy anything and was honest with me. Amazing job! I will always go here for my Verizon needs.

This is a corporate-owned store with the ability to service prepaid accounts. I've sought their…read moreassistance in the past on sparse occasions with good results. Always friendly and accommodating. Once again I had need to resolve an issue. Having failed earlier to receive satisfaction online or by phone, Marvin at this store readily understood the issue and provided the fix. Manager Christopher added further explanation and advice. This was great customer service devoid of any financial benefit to the store. These guys were totally professional and a great asset to AT&T.

Other one of those companies where you are at their mercy. If you want they're product, you must…read morepay the price. The guys here are meant to sell you a product and while they can do some customer support functions, don't be surprised if they give you a number to call for more detailed help. (IE. insurance issues.) While AT&T is one of the higher end mobile carriers, others are catching up and offer similar services at a better price.

I had a serious problem with the iPhone 13 I purchased at the Gettysburg Verizon store on the York…read moreRd. After I added "Voice Control" my phone froze up and would not let me put my passcode in. Matt worked tirelessly to correct my problem. He really knows his stuff! Great customer service!

Sell you a load of crap just to make sales. Lied through their teeth. Ended up dealing with…read morecorporate office to get it right. Stay away from this place, they are just there for sales and don't care about customer service.

We recently upgraded our phones to the iPhone X Max and decided to stop here and we must say that…read morethis store is not your typical Sprint store. We scheduled our appointment with Amanda who was extremely professional and knowledgeable and was very friendly and helpful. She took the time to review our account which was an older grandfathered plan, did a comparison and helped us save money which was very nice. Amanda also explained everything about our new phones so when we left we felt good using them. The store is very clean and well organized and comfortable ! We did a few other purchases on a charging base and a really cool speaker with Alexa. Brittany also jumped in and assisted with getting us going. She also was very professional and friendly. We would highly recommend stopping here for your Sprint needs, you will be impressed with the level of service provided. This store does it right and other stores could learn from this location on how to provide quality service ! Thank you for an awesome experience !

I had an issue with my sim card that was fixed very quickly! Totally pleased! I recommend this…read moreVerizon team and will be back for my next phone upgrade.

I had called horrible customer service at the Verizon store on 140. Visited the Verizon retailer on…read moreEnglar Road. Worked with Rick and Ricky. Amazing customer service... loved them to death... hundred percent recommend. Come in and see them. Crazy helpful. Thank you!!!

The employees are always very helpful, they go out of their way to make sure you are satisfied and…read moreunderstanding about your phone. I definitely recommend this location!

The handful of times my father and I have been to this establishment we have been overcharged or…read moregiven the wrong product after we had given the exact specifications of what was needed. Example: a few weeks ago we went to purchase a 6v lightbulb and were told it was $18. Today we went to purchase the same bulb, expecting to pay the outrageous price we had previously, but today it was only $7!! That's a pretty big difference. When my father told the male employee of our previous visit and pricing, we were taken aback when the man openly expressed his annoyance. He talked AT us as if we were lying. I wish I would've gotten this employee's name because he needs a SERIOUS attitude adjustment, one I'm sure his higher-up would love to give him!

Batteries Plus in Shrewsbury Pa staff were very helpful and knowledgeable about the reasons I…read morevisited the store. I plan on returning soon.