Nicolienne replaced my iPhone 6 Plus screen promptly and at a fantastic price. She was courteous…read moreand polite with all my questions. I want to hold off on a new iPhone until 5G comes out and this repair should keep me going until the 5 G's come out in the next year. I will use Best Phone Repair again if I have any other problems in the future.

I originally gave this business a five star review. However I had to take my phone to a different…read morerepair shop because I had dust inside the phone obscuring my forward facing camera. The person doing the repair told me the adhesive used was just ok and that's why dust was able to get inside. He then told me the inside of the phone had been torn up, the graphite paper that keeps the phone cool was in several pieces and wasn't doing the job is was supposed to do. Now I know why my phone is getting hot . Also there was a connection that was not connected so he fixed that. His words were I wouldn't take your phone back to that place and don't recommend to others. I'm pretty unhappy.

Everything about this company is bad. Product bad, service bad, customer relations bad. Do yourself…read morea favor and sign on with any other wireless cellular company, but stay away from AT&T. I keep getting billed even though my account was zeroed out almost 4 months ago. I've been into their store twice to rectify this issue, I have made countless call most of the time I talk to no one. They gave me two numbers to call for billing, one was 611, when the phone answered, it was T-Mobile! When I asked, " when did you merge with AT&T?", they said that they had no idea that they did. And promptly told me they can only speak to T-Mobile products and T-Mobile billing. So I tried the next number. 1-800-301-0050 which was supposedly the direct line to AT&T billing department, when the phone was answered this time it was "Liberty Wireless", they had no explanation why AT&T would give me a number that was to a different wireless company and they didn't have any AT&T phone numbers that would get me in touch with AT&T. I have not been signed up with AT&T for almost 4 months and that is how long I've been dealing with them erroneously sending bills to me, which at this point equates to harassment.

This sounds like the exact same problem as the AT&T store in Oak Harbor. I was/am going to come…read morehere instead of Oak Harbor because the manager there is a complete jerk, maybe they are related. I guess I am going to have to find someway to complain to "corporate", but not confident it will do any good.

I was on the hunt for a Christmas gift for my husband. Riley helped me and was fantastic! I ended…read moreup leaving with two new iPhones! He was patient and made sure that mine was set up and everything transferred, while at the same time played a game on his iPad with my son. Thanks Riley!

the employees including managers are bad for the business of Verison Wireles. they intentionally…read moremess up your phone orders, say you have to pay for them to hold on to your order. they try to make you pay interest on top of the order price instead of paying in full. its like they don't understand how businesses operate and how to perform customer service. bussin use to get secret shoppers for auditing business experience and customer service. purposely frustrating customer to get them angry to so they can attempt to trespass customers is beyond disrespect to the business and tarnishing to the companies reputation of customer service. If they where real sales representative they would not play disrespect games with loyal customers which you see annually because of the phone manufacturers not the carriers plan. most customers don't even know that have changed and improved at the same price until they purchase a new phone products. Version could literally replace their sales reps with kiosk's to improve services and trustworthy employees so that money theft / conning customers out of money for non business approved procedures.

Manny and the rest of the team at this store are fantastic! They went way above and beyond what…read morethey had to do to help with resolving a problem with the phone itself. Manny, in particular, was instrumental in speaking with IT support on my behalf. Frankly, Manny is the reason I am still a Verizon customer.

We have stopped in to this branch of Verizon Wireless several times having switched over from…read moreSprint due to horrible service. The staff at the Mount Vernon branch has been very helpful every time we stop in. I never have to wait, and overall I've had a far better experience than the other Verizon stores in the area. Same sales people every time I stop in, and they seem to know what they are doing. I am telling all of our friends to avoid the rat race at the Burlington store and head to this Verizon Store in Mount Vernon, and they have all thanked me.

Cecil's is a friendly electronics store with an incredible music selection as well! Vinyl records…read moreand record players, plus musical instruments including guitars, ukuleles, bass guitars and more. Cecil will also take your passport photo for you. Highly recommended!

I was looking for a ukulele and went in to see what Cecil had. He had a nice assortment of 9 or 10…read moreukuleles ( plus other assorted instruments) and we had good conversation about music and other things. He's very pleasant and knowledgeable and I was very happy to purchase two instruments from him. It's a very nice little store and very well worth a visit.

ATT office sold me a new cell phone. He brought out a smart watch and said "great news, we have a…read morepromo going for a FREE samsung smart watch". Totally free I asked? "yes" 3 weeks later i find out its not free, its $500 if you dont go the entire 36 month contract. You need another cell line also. I'm a 5 yr client and got ZERO help from ATT Manager Christian. Im paying off my free $500 watch and cancelling ATT. Their prices are not competitive either. DO NOT use ATT. Their reps are Liars. Management won't help you. More info on my other reviews (TrustPilot, Google (3 offices), yelp, BBB complaint and review, ATT complaint, Facebook, Hubpages, Merchant circle, citysearch)

Walked in to the store with a phone and billing issue, the manager and rep Caity were very helpful…read moreand went above an beyond to get me back up and running. Refreshing to have a couple of well informed professionals helping me and they were genuinely nice! Highly recommend this store!

After being told by Verizon Wireless at Sunset Ave that my processor wasn't working, my charging…read moreport was not connecting and that my entire phone was done, dead, time for replacement, I decided to check out Cellairis in the mall. The minute I walked up to the kiosk, though the gal was busy, she stopped to address what I needed. I told her what the issues were that I was having with my phone. It had recently been running out of battery very quickly and now would not charge or turn on at all. She said it sounded like it needed a new battery. She popped a new battery in and it charged to 40% in about 5 minutes. The charging port is connecting just fine, the phone is now running MUCH faster and I only paid $43 including the tax. Much better than well over $750 for a new phone! If your phone is having issues, take it here FIRST. You will get HONESTY and polite and very prompt service!

Changed our cell phone batteries. Cost $300+. Could not complete installation - could not certify…read morepart was a genuine Apple battery. Next morning, cell phone screen would not activate - has happened twice now - very disappointing!!!

Such a rewarding experience to deal with Whidbeytronics! I've gone there several times over the…read morepast year, and each time I come away glad that that is where I went. I am NOT a techie, I do not know much about the devices I use. And yet, most amazlingly, not only do they help me get the most out of the machines, I come away having learned something and not feeling stupid. One thing I espcecially appreciate is how they explain what is wrong, showing me the actual file with the specific informationi about the problem. I am writing this post on the computer, a reconditioned one, that I bought yesterday and into which they managaed to transfer all of my data, including the priceless pictures of our grandchildren and our dog, and all of the many many files that are the makings of a book in progress. Thank you Whidbeytronics. So glad I didn't have to go into town.

I was stupid enough to believe them when they said that the problem with the fan on my hp laptop…read morewas caused by broken pieces from the hinges. An hour's labor later, $125, I realize I've been nothing short of ripped off. I know other people have submitted bad reviews for Whidbeytronics, and they've been deleted. Here, on Whidbey Island, you can be ripped off!!

I thoroughly recommend Omri, the proprietor of Gold Apple Victoria BC. i have bought 2 used…read moreiPhones from him over the last 8 years, and he has twice repaired my iPad Pro. His customer service and attitude are excellent! Prices are reasonable, and his work is of high quality. I admire his honesty and straightforward personality. Five stars! John F. Victoria BC November 2025

Repairs done quickly and cost less than the quoted price as they were able to repair rather than…read morereplace some parts.

I had a problem with some weird screen when I powered up my phone. I couldn't get it to do…read moreanything. Julian ,the agent helping me turned the phone off and fixed my problem. He was courteous quick and didn't make me feel stupid after such a seemingly simple thing I couldn't do. Thanks Julian.

I was billed for services I dont have anymore and then could not get reimbursed for ALL the…read moreovercharges