They were very good at dealing with United Health Care Medicare Insurance in obtaining…read morepost-cataract surgery eyeglasses. United Health Care gave us a real run around, but Southern Tier Optometry was there for us in obtaining insurance coverage for my wife's new glasses, even after a Denial of Payment on the part of the insurance company.

From the owner: Southern Tier Optometry specializes in Optometry. Dr. Kara Gibbs O.D. see’s patients as young as 6…read moremonths old. She provides thorough exams for all patients whether the exam be routine or on emergency basis. Southern Tier Optometry has a wide variety of designer frames, including sunglasses as well as safety glasses in stock. Dr. Gibbs also provides Developmental Testing exams and Vision Therapy in office.

First off, I've been a patient for over 30 years, the level of care and treatment from the clerical…read moreand medical staff is incredible! Furthermore, Dr P. Sarikey is an amazing Optometrists (eye doctor). Just very caring and knowledgeable with showing empathy. In short, I travel from California to Ellicottville to visit this place for care.

Always help me find the glasses that work for me and my insurance, and they make sure that they're…read morefitted to me :)

Council Opticians is the #1 place to get your glasses and eye exams. I've been going there for…read moreyears and I never had any problem. the workers are very nice and knowledgeable, I've been to many other places, but there's not one that compares to their and I love their glasses too

The office is amazingly fun. I never laughed so hard at trying to find frames that I loved. The…read morestaff loves their jobs and it's evident. Dr. Frank is so cool. They follow the motto, "Why Can't We All Get Along!" They get it! I never feel like I'm bothering them or they don't have time. And the selection is so diversified.

Very nice staff, selection of eyewear was plentiful. Nice to be in a place where you feel truly…read moreattended to. Easy to find and no issues parking ,literally steps from car to door.

Great experience. Super professional and friendly staff. Took care of all my optical needs. Above…read moreand beyond service. Highly recommend.

The Ophthalmologist --- top notch. Eyewear staff -- not so much…read more I've been getting my glasses there for years, but that's ending as soon as I pick up my new set of glasses. It's taken nearly three weeks, and they're still not available. But, yes, I'll still get my eyes examined there. Apparently, they broke in transit. Or they broke when the staff was putting in the lenses. Or perhaps it never got ordered properly. It doesn't matter what the reason is -- I don't have the expensive frames I paid for. The worst part is that *I* had to call and ask if the glasses were ready, only to find out there was a problem. Were the staff forthcoming about the problem? Were they proactive in telling me? Were they stepping-up to resolve the problem? Did they keep me in the loop? No. *I* got concerned that they had forgotten to call me to tell me the frames and lenses were ready. So I called for an update. And only then was I informed there was a problem. And any updates are still communicated only when I make the phone calls; they're not initiated by the staff. Anyways -- get your eyes examined here. Good, professional examination, and he genuinely cares about his patients. Get your eyes examined, get the prescription in your hand, and order lenses and frames elsewhere or even online; you'll get better service that way. (Yes, even online).

Rich was outstanding at helping my mother pick out her new pair of glasses! Thank you for being so…read morekind, patient and full of knowledge!

They do run a lot of people through this place every day, but It makes your visit really efficient…read more I've never waited to be seen for more than 5-10 min. I feel pretty good about the care I received there.

Would check less than 1. Saw 3 of their "Drs". Terrible outcome from mis diagnosis and botched…read moreprocedures. Run do not walk away from this practice

I've been going to WNY Family Eye Care since 2019 and I will not go anywhere else. The eye doctors…read moreare thorough with their eye exams and treat you with the utmost respect. Additionally, the staff are super friendly and helpful. Heather and Keith are amazing. They truly care about your eye needs and will ensure you leave satisfied with whatever eye care needs you need.

We came here for my daughter's glasses, we were very happy with the selection and the time spent to…read morecheck as many pairs on as she needed. We set up an appointment to get an exam with the doctor a few days later. Everything about our experience here was positive! And she is so happy with her new glasses!

Pretty efficient and great caring service. Highly recommend!read more

I absolutely loved going here!!!! the doctor was awesome at making my son feel so relaxed and happy…read moreand comfortable during his exam. He answered any questions and helped us choose which glasses to purchase. My son and I are so glad we switched Doctors!!!