New to septic tanks with the new home I recently bought. Called Rasor Septic and they were out to…read moremy house within 45 minutes to show me how it works. True professionals and glad to have them in my corner if I ever need them.

I switched to Rasor Septic Service after being ignored when I needed help by my last septic…read moremaintenance company and I couldn't be happier that I did so. Charles Rasor and his technicians Shane and Tanner are all top notch guys. Charles is always responsive to any questions I have when I have a septic problem and he always finds a way to get a tech out to me right away if needed. Shane is very knowledgeable and provides service with a smile and a local touch. Prices are very reasonable and I would recommend these guys over any of the competition in the Justin/Rhome/Decatur area.

These guys came out the same day and completed the repair. The issue I had was with the pump that…read morecontrols the sprinkler water pressure. Honest, fast, and very reasonably priced. Highly recommend!

Excellent company with even better service! Shawn arrived within two hours and had my sewer…read morerepaired quickly. Highly recommend--thank you, Massey

We had an issue with our septic lines. We didn't know where our tanks were at, and Russell found…read morethem. He opened up one and we saw it was basically full, and he suggested the first thing we should do is have them emptied. Then we should start a monthly routine of root killer and septic enzymes treatment. We definitely recommend them.

They installed my system 1 year ago and tonite I had a problem. I sent them a message and they…read moreanswered quickly and helped me fix the problem myself in no time and it was 11 pm on New Years Eve. These have been fantastic people to work with from day one and will continue to recommend them to everyone.

Came out and more than fixed the clog. Used a camera to ensure all clean. Great job.read more

We are Clearwater Plumbers customers for life; they're an absolutely incredible company that exudes…read moretop notch customer service. We've been using them for several years now, but our latest experience sealed the deal. Recently we had them come out for a sewer pipe inspection from another plumbing company which provided us with a yearly scope of our line. They discovered a slab leak underneath our home due to a shifted sewer line. The estimate to fix the line was very high. We decided to get a second opinion, so we called Clearwater. Jason and Andrew were able to come out immediately to check the line. They ran a camera through the line and did see the disconnection but further under our slab, quite a bit further than the other company noted in their estimate. Jason gave us a quote that was much more affordable. Jason told me the excavation crew could be there the next day. The excavation company Clearwater uses was wonderful. I've never seen 3 more hardworking individuals. It was amazing they were able to dig a 10' tunnel under our slab in less than 3 hours. A day later, Jason and Andrew from Clearwater arrived to take care of the repairs, schedule the final inspection and testing and get the excavation company to backfill the tunnel. Clearwater seamlessly took care of a major repair with finesse and professionalism. If you need a plumber, Clearwater is the one to call. Update, a few days later, we discovered a link in the plumbing under our kitchen sink. Due to me being an amputee and my wife with a broken right wrist, we were not able to make the repairs ourselves. I called early in the morning and Jason and Andrew were out to take care of the leak a few hours later, awesome service.

Responsive to Yelp request, and subsequent call. Showed up on time and did a great job. Will…read moredefinitely use them again for any of my electrical needs.

I had an extremely disappointing experience with this company and would not recommend them…read more I purchased a yearly maintenance membership for over $200 (paid up front) because I wanted my AC system tuned up. When I texted to schedule my maintenance, I also mentioned one room that seemed warmer than the rest and asked if they could take a look at it while they were already there. Instead of scheduling the maintenance I had already paid for, they set up an entirely different service appointment without making that clear to me. When the technician arrived, he told me he couldn't do the maintenance that day and that I would have to schedule another appointment. Then he looked at the warmer room and assured me the repair "wouldn't be that much." Later, I find out that he was supposed to have shown me an estimate BEFORE he did any work. That obviously did not happen because I would have said absolutely not. He spent very little time in the attic, claimed he "unblocked" one vent and adjusted dampers, then handed me a bill for $199. Even with a veteran's discount, I still paid $174 that I was never expecting to spend. I had literally just paid over $200 for a maintenance membership, and instead of receiving the service I paid for, I left with another unexpected bill. To make matters worse, the technician appeared unprofessional. He was coughing constantly and seemed to have difficulty breathing from the moment he arrived until he left. His clothes were dirty, and his zipper was halfway down the entire visit. It did not inspire confidence in the quality of the work being performed. After everything was over, I honestly cried because I felt completely taken advantage of. The technician knew I hadn't intended to schedule that service, yet he reassured me it wouldn't cost much before presenting me with a $199 charge. I contacted the company afterward. They refunded my membership fee, but they have refused to provide a detailed invoice explaining exactly what I was charged for. The technician simply entered a dollar amount with no itemized breakdown. As a customer, I deserve to know what I paid for. The worst part? The room is still warmer than the rest of the house. I don't even know if anything was actually fixed, and after this experience, I don't trust the claims that the vent was "unblocked" or that the dampers were adjusted. This entire experience felt misleading, unprofessional, and unfair. I will be taking my business elsewhere.

Good experience. Hunter sold me a new water filtration system and all new toilets. Completed as…read morepromised. :)

Extremely professional company! They are fairly priced, easy to deal with. We loved the personal…read morefeel of the company dealing with the Owner himself! No talking to 5 different people just to get to who you need to talk to!

I had my system pumped by Mike, but he neglected to pump out one side, which my wife witnessed…read more When he called for payment, I informed him about the incomplete service, and he assured me he would resolve it. I transferred the funds right away, telling him there was no rush and he could take care of it after the holidays. However, he never came back. When I called him for an update, he yelled and used foul language before hanging up. This is not professional behavior. DO NOT USE THIS COMPANY!!, you will be very sorry.

Highly recommend. Called and explained an issue we were having with the well and they set up a…read moreservice call the next day. Josiah called me prior to coming out and arrived right on schedule. After looking over the equipment, he suggested a couple different options so we decided on what we felt we needed. Josiah had the part on his truck, said he had time and could do it today if we liked, which we did. Half an hour later, he was finished. Tested everything before he left, answered all my questions and even replace a pressure gauge that wasn't working. Just excellent customer service all around!

They didn't respond to our request. Not usual from them but very disappointed. Had to call…read moreanother company