I was having some septic issues, and Issac came over immediately and assisted me with all my…read moreproblems. He was so nice and the price was right. I would highly recommend this company and their great staff

After calling around and recommended by one of my wife's friends, they had the best value for…read morepumping out my septic tank. Since I called them the Friday before Labor Day weekend, they came out the day after the holiday. Driver gave me a call on his ETA to make sure someone was home and completed everything within an hour.

Arrived on time and prepared. Very knowledgeable about water wells and drilling. Had great…read moresuggestions I hadn't considered that introduced options that were much more affordable than drilling a new drinking water well. Great experience.

I've used M5 Drilling for years and they've always taken great care of our needs. Most recently, I…read morehad a leak in my well house but couldn't figure out what was going on. I called M5 and Jaeten came out same day, got it fixed quickly! Awesome service! Thanks Jaeten!

Highly recommend G and F Services for your septic needs…read more Glen is knowledgeable and excellent about responding and getting you on the schedule!

My light came on my box. I called G&F this morning (Saturday) and Glen was able to squeeze me in…read moreand help me out. I was interested on how the system works and he was very kind to show and teach me a few things. In a matter of minutes, we were done and the system was working again! Thank you! Highly recommend him for any installs, repairs, or emergencies. There's not many great people out there these days;however, I was grateful to find one with G & F Services!

Just an honest and very responsive company. The owner took their time to speak with me about their…read moreservice and was very accommodating and kept me updated while awaiting their service truck. Driver was awesome, prompt and very professional. Took the time to explain process and preventative maintenance we can take. Just a great company!

A family friend recommended this company to me, so I reached out on July 18th to schedule service…read more I was told they would not be able to come until the following week because the truck was being worked on. I completely understood and was willing to wait. However, July 18th came and went, and I was not actually serviced until August 11th. During that time, I was given multiple different dates. I was told Thursday, then Friday, then Saturday, then Sunday. I understood that they might be off on Sunday, so I continued to be patient. I was then told Monday, and we had two services scheduled. I was told they would arrive around 6:30-7:00 PM. They did not show up during that time. Around 9:30 PM, the driver called and said they were ready to head our way. They were about an hour away, and at that point I said no because it was simply too late. These are hard-working men, and I did not feel it was reasonable for them to be out working that late when they should have been home resting. My brother-in-law eventually canceled his service because he had been waiting so long and needed to move forward. We were originally given a price of $400 each for the two services. When my service was completed, I was charged $475. I called to ask why the original price was not being honored, and I was told it was because one of the services had been canceled. When I questioned the price and expressed my frustration with the scheduling, the conversation became very uncomfortable. As a business owner myself, I explained that scheduling is about considering the customer's time as well as the employees' time. After waiting since July 18th and being given several different dates, I felt it was fair to express that I was disappointed with how the scheduling had been handled. Unfortunately, the conversation then became personal and, in my opinion, completely inappropriate. Race was brought into the conversation, including comments about Hispanics receiving "free money" and non-Hispanics not receiving the same benefits. I never brought race into this situation. I was talking about scheduling, communication, and the price I was charged as a paying customer. I also found it unnecessary and intimidating when the conversation turned toward emphasizing that she was American. I am American as well. I am a proud Texan with Mexican roots, born and raised in Texas. Being American does not belong to one race, ethnicity, or skin color. I was also told that my decision to leave a review was about revenge and that I was trying to hurt the business. That is not the case. I have no interest in hurting anyone or seeking revenge. I am simply sharing my experience as a customer. I paid for the service, and I believe I have every right to honestly review the experience I had. I want to be fair and say that I have no personal issue with the workers who came out. I actually felt bad for how hard they were working and specifically tried to be considerate of their time and rest. My issue is with the overall scheduling, communication, unexpected change in pricing, and especially how my concerns were handled when I expressed them. I was very patient and understanding throughout this entire process because I knew they were busy and I wanted to give the company the benefit of the doubt. Unfortunately, the way the situation ended left me extremely disappointed. I appreciate the workers who eventually completed the service, but based on my overall experience and the way I was spoken to, I will not be using this company again. I hope this review helps other customers understand my experience before deciding whether to use the company.

I would highly recommend. By far the cheapest (less than half the price of others I called) I found…read morethat could come out right away and get my septic pumped. I live in Springtown right over wise county line and he showed up within the hour to get us fixed up.

Showed up to do the work when he said he would, but he left without completing the job. I'm really…read morenot sure why he left, since he didn't knock on the door to talk to me or call me. We were left in a bind trying to find someone to come out, but B&B Pumping in Azle were very polite and did the job well and quickly.

Show up or call to cancel appointments Called to have someone come check the pressure tank told…read moreme the would try and get me scheduled the day I called or call and set it up for the next day. Never heard back

This company deserves the best possible review. Their technician, John, came out and was able to…read morediagnose, repair and complete the job within 1 day. He was professional, friendly and had a great attitude. Very honest pricing for great work. Thanks again.

It was a total of about 3.5 hours from order placement to job being done. And that included them…read morehaving to locate 2 of the tanks due to the the openings being buried. On top of that they recommended another company that can assist with the repairs to the aerobic system. Lori especially was fantastic and so helpful.

They came out and found our covered tank in seconds and got the job done. very prof and nice. I…read morewould highly recommend this company

I called Ben after having my 3rd septic clog in just three years. Another company suggested that I…read moreneed a completly new system. Ben immediately diagnosed a bellied (sagging) inlet pipe as the problem. Just 6 days later he dug it up, replaced the badly bellied, five foot long PVC inlet pipe and also installed two risers. It now works like it should and he saved me untold THOUSANDS of dollars! He was promp, professional and VERY reasonably priced! Highly recommended!!

Well, after calling Ben and telling him that I had water in my shower and both of my tubs I was…read moretold to go unscrew my sprinkler heads as because of the cold weather the heads were probably frozen. I did that and nothing changed. Called Ben back to have him come out unfortunately in freezing temps only to tell me that all was well and that it would be 100 bucks for the service call. Today same problem and now the pressure built up enough to pop the quik cap off of the cleanout and dump sewage into my yard. A text to Ben gets a reply of oh you have a clog going into the first tank just run a garden hose down the clean out pipe toward the tank. Would have been great to have had this diagnosed correctly and fixed last night before it dropped another 8 degrees into the 10's with snow now falling on the ground and 4" to 6" in the forecast for today. Not exactly sure what the service call to my house was for other than a confirmation of his misdiagnosis of the problem and an opportunity to try and collect 100 bucks only to cause additional issues as now in addition to still having the same problem I called about I'm now going to get to thaw where my sprinklers belong as that was never the problem in the first place