Had them come out to pump 2 tanks paid $425 they pump half of one said that she would send him back…read moreout never showed and when asked for a refund said she would send it abundantly haven't received or heard from them since

Called G's for a pump on March 18, 2026. Taylor came out and "pumped" our tank, left the inlet…read moreblocked, and didn't complete the pumping of tank 1. Toilets backed up everyday after their "service" until I returned to town and removed the blockage myself. Also noticed he didn't actually pump the tank. Paid by Venmo, big mistake, won't return our calls, and no receipt to show what we paid for...

They were able to get me scheduled quick. Professional on the phone and in person. Tech was able to…read moremaneuver down a grassy hill. Tech even did a quick adjustment pro bono! I highly recommend!

JD was fast to respond, came on time, took care of business and was very respectful and honest! I…read morewould recommend Bumblee to anyone.

Jarrett came out to the site to get info for a bid. He's polite, knowledgeable, and wants to do a…read moregood job. His bid was very competitive. As the work started, it turned out that a couple of pipes from the build were not well located. Change order was reasonable, but could have been avoided if proper information had been available. Jarrett took it in stride and still completed the job in a timely manner. I can recommend him, and will hire him again if the need arises.

I discovered water dripping from the ceiling in my spare bedroom about 4:30 this afternoon. I…read moredon't have a regular plumber so I frantically started calling plumbers I found online. The first two went to voice mail. The third one I called was Clark Contracts who picked up right away. When I explained my problem, he said he would be there with-in 30 minutes. Jarrett (the owner) actually arrived in about 20 minutes. After going in the attic he found that it was a crack in the AC line. He fixed it right away and the charge was reasonable. I am very happy with the quick service and I will be using this company the next time I need a plumber ! Garnette Blanton

We used S&A for our aerobic installation for a new build. They have addressed several issues since…read morethen as well. They have always been extremely helpful, quick to respond and very knowledgeable. I recommend them to anyone who needs installation, repair or service.

In December 2022, we contacted S&A Septic. We needed to add to the septic system 2 tanks and the…read morelateral lines would also need replaced. We were told the project could be started within weeks, all of the newly sodded yard would be restored as it was after the work was complete. Referral to this company was in the best of faith and we placed our trust in them. Weeks turned into months. We washed our clothes at laundry mats, we washed dishes in a large ice chest (water poured out and not into the full system), we took 1/2 showers which is running only enough water to rinse. I contacted S&A asking for help in a pump out, was told he'd get his man on it...never happened and after several follow up contacts I found my own guy to pump it. The back and fourth excuse of a start up lasted 4 months of our living this way until a new excuse came that they were under staffed in help, which we could understand because "some truth" makes sense. Work began, 4 months later in the middle of April 2023. The $260 a pallet Tiff sod was not replaced, it was plowed up with a skid steer and piled up in a heap in the driveway and was not restored which amounted to at least 3 pallet loads. The dirt was replaced with loads of cushion sand in which we were charged in excess for in an additional load unused. The dirt that was removed was charged in haul offs, 3 loads that could have been used to replace the 2 foot sunken settlement around the tanks. It remains this way. The excavator operator destroyed the new steel edgings by rolling back and forth over them in the machine instead of pulling them up prior to work. USE THIS COMPANY AT YOUR OWN RISK, there are no guarantees with them when their words contains no truths.

Great job, reasonable. Gave great advice. Will definitely recommend this company. The driver was…read morevery knowledgeable and provided great guidance to care for the system.

Great guys, family business. Did exactly what I needed, fast and professional. Explained what they…read morewere doing and why. Only bad thing is they do not do service yet...it's coming. They will be my new service company once they do. Great job!

I've been a loyal customer for 3+years and they have done a decent job. They are quick to respond…read more The lady that answers the phone(Brenda, I think) is very helpful and nice. However, I had a pump fixed/replaced recently and it was not done correctly. The Tech that came out afterwords confirmed that it was bad wiring that should have been replaced at the time of the initial service. The tech fixed the wiring that was already paid for on the previous service. Garrett charged us thirty dollars for the follow-up repair work that we'd already paid for during the pump repair but was not done or done incorrectly. The bill collector had the nerve to say "I wasn't inconvenienced and that it was only thirty-dollars" Garrett must be money-mongers if they could treat a loyal customer this way. Who works for who? They're turds!

We've had unreliable services for the past two years since starting service with them. Everyone we…read morespoke with was very polite however, nothing changed with addressing our concerns. We were to receive services for our aerobic septic system once every 4 months. Our first visit was on time as scheduled. The second visit they were only a month late. We never called to ask about that since things can happen and they did show up. The third never occurred for 8 months. We didn't think about it until the 8th month and had to call them. They had to extend our service. Every visit after that required a reminder phone call due to it being one to two months overdue. Now we're paying attention and there's no chance of us missing a visit since we have security camera's around our home. Our last contact with Garrett Aerobics Septic Systems was to notify them of another late service and that we would not be renewing our contract with them due to the unreliable service. My wife spoke with Brenda, the Operations Manager, who sent someone out to take care of the late service. Both Brenda and the technician were polite however, the technician didn't have chlorine tabs, which we were paying an extra $75 per year to have completed with each visit. He ended up using some that we had on hand and also stated he had some other customers after us. I hope they weren't paying for that additional service as well. My wife called back to let Brenda know the technician didn't have chlorine tabs and had to use ours. She stated they would extend our service which included one more visit. That extra visit never happened. Due to the unreliability of this company, it does raise the question whether we ever received chlorine tabs during the time they were servicing our septic system or how many services might not have been completed if we weren't monitoring.

If I could give zero stars, I would. After working with Ledford for a little over a year, I can…read moreconfidently say their office lacks knowledge, communication, and transparency with their clients. It took nearly four months just to get someone to our property after receiving a newly engineered plan for our septic lines. Despite multiple promises of return calls from Kim and another office staff member, we were constantly met with silence and delays. I finally had to become more assertive just to get a response and schedule service. When the crew arrived, they mentioned that our irrigation lines could be damaged during the job but claimed they would do their best to avoid it. Unfortunately, I watched them drill across our entire 0.7 acre lot without marking anything beforehand. They later flagged three damaged irrigation lines, but when inspected and repaired, there were actually over six cuts, along with electrical wiring damage. Now we are left with an unfinished job and nothing but excuses and back and forth communication from Josh, Kim, and their customer service team. To top it off, the third party contractor they hired kicked empty water bottles into the open trenches, and I had to go outside and ask him to clean up his own trash. Save yourself the time, money, and frustration. Find a company that values professionalism, communication, and respect for their customers. Ledford is not it.

We recently had an issue with system components not having been installed correctly when our home…read morewas built. Initially there were some communication issues as we tried to get resolution, but once we worked through them, Ledford came through with flying colors! They were attentive, honest and fixed the issue, all in less than 24 hours! Special shout out to the team sent to make the repairs: Tim L, Quaylon H, Tim H, and Jonathon C, you guys ROCK! They were professional, efficient, friendly and knowledgeable, and Ledford is blessed to have them on the team. Any business can make a mistake...not every business has the conviction to make it right. Thanks guys!!!