If you need a reliable and honest plumber, this is the company to call. I have used them twice, and…read moreboth times have been extremely satisfied and without hesitation would recommend them to others. Tim and his team are professional, courteous, knowledgeable, and on time. Quinton was my last plumber with McMahon and based on my experience, I will be specifically asking for him for my future plumber needs.

We had a need to have a hose faucet replaced outside. My boy stood on the hose and broke the pvc…read morepipe. I needed it changed out as an emergency last night. I called about 10 plumbers, they were the only ones who called back. But they called back in the morning. It was very pricy. Plumbers need an emergency line. Pleased with their service. Will use them again!

Ice storm got the best of my well pipes. Contacted several plumbers in the Decatur area and no one…read moreresponded but this company. The roads were horrible and I needed my well fixed. Lee came out and had me running in 30 minutes. I was impressed to say the least and will use him moving forward before I waste my Time calling folks and not getting any response. Thank you for the much needed help.

Big Lee's is always helpful. From small things like a clogged drain to bigger issues like replacing…read morebathroom and kitchen plumbing. Their trustworthiness is unmatched and their work is great. Their estimates have always been spot on. They are very reliable and can usually come out the same day. I have been using them for 15+ years and would highly recommend them to anyone needing a plumber

Reliable service and arrived on-time. Knowledgeable and fixed my problem for a very reasonable…read moreprice. Definitely recommend.

Bisidas Water Wells has taken care of our well service for years. Nice folks, fair prices and quick…read moreservice.

I called for service, because my well had stopped working and I had no water. I was told that they…read morehad a full schedule for the rest of the day,( I called at 3:00 pm) but I could be on the schedule for the next day. I explained that I have an elderly, handicapped parent living with me that really needs water today and the lady I was speaking with from Bisidas said I will make sure that someone will be there later this evening. Kenny came out at 6:30 and got the well fixed. I was thankful that he did not charge me an after hours fee. Great service and fair pricing. I highly recommend this company.

These guys are amazing!!!! We are having freezing temps and our heater stopped blowing heat. We…read morecalled them and thankfully they had availability. The technician Logan was super honest. He said the code that popped gave a few things to try and he figured it out quick. I was expecting to be gouged but it was a fair price. Highly recommend these guys!!! We will definitely use them in the future.

Very friendly, and they don't try to sell you things you don't need. Very respectable business.read more

I've read all other reviews for this company, but for me they did a great job. I reached out by…read moretext for a bid at my home in Poolville. He replied the next business day and then we set a time to come look. When he showed up and investigated a full under master bath and laundry room re-plumbing and venting project, he was very cordial and confident. We talked about price and agreed. He did negotiate with me and gave me some discount. He knocked out the project the next day in about 6 hours of hard work, plus a long trip to the plumbing supply house. Long day for him but a decent pay day and he did a wonderful job. He's former military and super busy. So you can expect a respectful and capable man who seems to keep his word. So far, I think Ryan is a contractor I will use in the future on a variety of projects. Thank you Ryan!

This might be the first time I've ever written a review, but this experience warrants it. I'm…read moreusually patient and trust that people will follow through, but this time, I was proven wrong. Working with ARD Home Services and EliteHome Services (who, conveniently, keep rebranding) was one of the worst experiences I've had. Despite numerous attempts to get them to complete the door painting and installation, they constantly ignored me and came up with excuse after excuse. When they finally showed up--after holding onto my $6,800 for over a month--the work they delivered was abysmal. The quality was atrocious, and they didn't even bother to remove the stickers before painting. I've attached photos for reference. Save yourself the frustration and money--avoid them at all costs. It's been over a week since my last attempt to reach out, and I've heard nothing. The work was terrible, they were unprofessional, and based on other reviews I've read, this seems to be a recurring issue.

We were in the process of selling our house in June 2025. The buyers ordered a plumbing inspection…read morethrough their own contractor, and a sewer line leak was found underneath our hallway bathroom. We also needed some repairs to our water heater, as well as replacing the water shutoff valves in the laundry room. We got three bids from different plumbers, and Super Flush Plumbing came in at the best price. The house was vacant, so any work performed had to be done without any supervision. The plumber, Hershel and his excavation crew, came out and dug an 8 foot tunnel underneath our house to reach the reported leak. After the pipe was repaired, he conducted further testing to see if the leak was fixed. All of a sudden it became "multiple leaks" that were found in the same bathroom, as well as a potential leak under our laundry room on the opposite side of the house. It started as a $5,300 sewer line repair--then they added on a $705 charge for (according to their invoice) "having to chip through a beam in order to make repair." Then it became an extra $150 charge to "replace angle stop at hall bath toilet." Then it became an extra $2,983 to fix one of the other "leaks" that were found in the bathroom. THEN, it became an extra $1,338 to replace the p-trap under our bathtub which was also "leaking." But wait, there's more! An additional charge of $783.91 to "replace waste and overflow with a/c condensate on hall bath tub." What started as a $5,300 sewer line repair turned into $11,260 in leak repairs. Combined with the water heater repairs and shutoff valve replacements in the laundry room, we had now spent a total of over $13,000. The buyers, who are already under contract, need every leak fixed before closing on the house. The plumber then conducts further testing on the rest of the house. Sure enough, he confirms there is indeed a leak underneath our laundry room. In order to reach the leak, we can pay a couple thousand dollars to dig another tunnel under the house--OR, we can with the much "cheaper" option and let him jackhammer a hole in our dining room floor for another $3,200. He then tells me he's "pretty sure" we have a potable water leak at our water meter, as the box is constantly filling up with water. This was officially the nail-in-the-coffin and were ready to move on and find another plumber. Meanwhile, work has yet to be completed on the previous bathroom repairs--Hershel needed to backfill the concrete that was dug out of our bathroom floor during the repair process. The 8-foot tunnel that was dug under the house also needed to be backfilled. At the beginning of this whole saga, we had paid Super Flush about 50% up front before work could begin. Hershel informs me that they are requiring the full payment to be submitted before they can backfill the tunnel and concrete. I informed him that I've never had a contractor or vendor EVER require full payment before work was completed. He then tells me he needs to "ensure that we get paid. We have to pay these guys to put all the dirt back." Uh, we've already paid you several thousand in work...you're telling me you don't have the reserve funds to pay the dirt crew? He then says "We are a reputable company and that is not how we work." He agrees to finish the work and we pay him what's due. We decided to hire a master plumber, with 30+years experience, to come out and perform another leak test. His report showed that there was NO LEAK found under the laundry room and NO LEAK at our water meter--it was just groundwater filling up the box. A few days later, we hired a sprinkler system company to replace the double-check valve (which we knew we've been needing for a while), and they also confirmed there is no leak at our water meter. Ultimately, my wife and I should have trusted our gut a lot sooner and recognized we were getting screwed. We're not handy with repair work, so we just trusted what Super Flush told us was needed. I wanted to give them the benefit of the doubt, but it ended up costing my family several thousand dollars that were "flushed" away.

very reasonably priced. arrived on time. very friendly and personable. great service. uses an app…read moreso you are aware of every step of the job. you can even track his location to know when he will arrive. I will definitely call again for my plumbing needs.

I called Joe Dorety out last night because my house was flooding a bit. My wife was home alone…read morewhile i was in dallas, and the way she described it, it seemed like the supply line for the toilet had blown. Turned out it was coming up from the drain. I didn't know this, but prior to my arrival, he made a comment about my wife being a blonde, implying she was dumb because she didn't know how to reset the breaker for the septic system. Had i known this i would have kicked him out of my house the moment i arrived. He took me outside and showed me the tripped breaker for the septic, declared that the septic system was broken, and advised me to contact our septic company because the overflow pump wasn't working Septic guys came out this morning. The tank levels were low, the breaker Joe had flipped was for the aerator, not the overflow pump, and the stoppage is actually not the septic system, but between the guest bathroom and the outlet. The aerator simply had a bit of debris on the end, and that causes the device to flip off. It's working fine now So, to recap. I paid 170 bucks for someone to come out, insult my wife, declare that my problem was septic when it wasn't, and leave. I have another plumber uncloging our pipes between the outlet and the guest bathroom now. I don't mind when people make a diagnostic error all that much, but to do that and insult my family is unprofessional. Both he and I are fortunate that i didn't know about this comment when he was still in my house.

Joe always does a great job for us. Used him for years. First rate gentleman! Good prices.read more